I was disappointed in that i booked a queen bed and a pull out sofa bed. Well, the pull out sofa bed wouldn't extend all the way, it hit a piece of permanent furniture. So, the solution, after calling the front desk, was to have staff move the sofa sideways. It worked - but i was left to rearrange the rest of the furniture, etc, so that no one in my family tripped on something out of place in the middle of the night. It also made the TV set up, because the couch was not parallel to it, very inconvienant. I get that these might be minor inconvienances, but i paid for a nice hotel for a reason.