I am writing to formally request a partial refund due to a very distressing and unsafe experience during my stay at this hotel. Around 1:00 a.m., while we were asleep, an unknown individual attempted to enter our locked room. Our room was locked from the inside, with an additional latch engaged. Despite this, the individual attempting to break in appeared to have authorized access, as the door lock opened as soon as he prop-opened the door which and was only possible if they had the keycard access to the room. Thankfully, the extra latch that we put, prevented the intruder from opening the door completely. My wife (sleeping on the side closer to the door), who was half awake, heard the door opening and immediately pushed it closed, preventing the intruder from entering. We were extremely frightened and then I attempted to contact the front desk, but the phone did not connect. Throughout the night, we heard frequent running and movement outside our room. Around 2:15 a.m, someone aggressively banged on our door multiple times. As a result, we were unable to sleep for the remainder of the night and felt unsafe for the duration of our stay. Given the seriousness of this incident and the loss of our peace of mind, we respectfully request a refund of at least half of the amount paid. We also urge Expedia to review this property, as it poses significant safety concerns for guests.