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國家港灣溫德姆俱樂部飯店的評分

3.5 out of 5
國家港灣溫德姆俱樂部飯店
Oxon Hill, MD

評論

8.4

非常好

10 分，有夠讚；408 則評論中有 196 則" "
8 分，不錯哦；408 則評論中有 124 則" "
6 分，一般般；408 則評論中有 47 則" "
4 分，不太好；408 則評論中有 17 則" "
2 分，很糟糕；408 則評論中有 24 則" "

8.8/10

整潔度

8.4/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Deandrea

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The actual building was amazing unfortunately due to all the events ongoing in the city they did deprioritize my reservations. Which made for a somewhat an annoying interaction but that has more to with Expedia than Wyndham .
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Eric

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Some issues with hot water in room.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 5 晚

10/10 有夠讚

Tara

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Indoor pool was closed and wasn’t informed, but overall was nice, clean, and safe
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Kelley

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, quiet, felt safe, near attractions
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Mayumi

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Lana

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Kristi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Karen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Stacey

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly, room and game area was very clean. Kids loved the pool area
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Layyin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Monica

商務旅客
喜歡：設施服務
We love staying at the Wyndham. The staff is always friendly and helpful. The condos are spacious and perfect for meal preparation and relaxing. 😊
於 2024 年 1 月住了 4 晚

2/10 很糟糕

David

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Angelique

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Natalie，Greenbelt

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 4 晚

2/10 很糟糕

CHRISTINE，ARLINGTON

Cancelling my reservation led than 24 hrs before check in was unacceptable
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Teresa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very, clean, comfortable and accessible property. Excellent choice of shops & dining locations. Didn’t like the house keeper knocking on my door at 9:15am on day of check out to clean my room, Also said she doesn’t speak English.
於 2023 年 11 月住了 3 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

2/10 很糟糕

Lorie

親子旅遊
不喜歡：整潔度和設施服務
The place smelled heavy of weed the entire stay. Sleeping at night was impossible between the smells and the loud banging noises outside. They also robbed me of money because I couldn’t make their presentation which I cancelled prior to the day of it and the concierge said I would be refunded. Nope! Most awful place and experience I ever had at a hotel.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Lisa

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Check in was easy and my room was incredibly spacious. Very convenient to the conference area I was attending.
於 2023 年 11 月住了 2 晚

4/10 不太好

Tanya

商務旅客
不喜歡：員工素質
I was "relocated" at the last minute. A voicemail was left the day before; however, I didn't have the time to check VM before my trip. The claim that an email was sent was not accurate. I arrive exhausted to the hotel only to find out that I had to schlep my bags a few blocks away. I had reserved a one-bedroom and my relocated room was not only a two-bed hotel room at the Gaylord Conference Center. Very disappointing as I wanted to be away from the big conference and conference participants, which is why I booked at Club Wyndham in the first place. Not okay!
於 2023 年 11 月住了 3 晚

2/10 很糟糕

gonen，la jolla

商務旅客, 親子旅遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
I booked at the Club Windham resort, a condo with two bedrooms. Two days before my business trip, with two kids, they switched the booking to the Goyland convention center, and downgraded it to one bedroom, forcing me to sleep with my kid in the same bed and room. I had to ask for a compensation, which I got, of one night. Then, when I got to the hotel, the pool, which I was planning to use for my kids was under construction. no compensation was suggested.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Cynthia，Miami

於 2023 年 11 月住了 3 晚

6/10 一般般

Jackson

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I wish Club Wynham could have accommodated by allowing me to switch days because I made a mistake on when Veteran's day...….because of this mistake, thinking the holiday was on a Monday and not Friday, I lost a whole day to fully enjoy the resort as I intended. Next time I should have planned better, but it would have been ideal of Wynham would have switched the days for me to enjoy a three day stay at the resort.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Yoshinori

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 5 晚

2/10 很糟糕

Javier

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Reservation was cancelled the same day of the check-in. Rebooked into a one-bedroom that could not accommodate our needs
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Jaron

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚

6/10 一般般

Slobodan

商務旅客
Rooms are quite old and outdated with a very bad smell.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

david

於 2023 年 10 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Cindy

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Simon

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect thank you for the beautiful trip
於 2023 年 10 月住了 2 晚

2/10 很糟糕

Felipa Imelda Aguilar

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Donette

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Susan

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a little hidden gem. It is a simple property, with a small lobby, amazing customer service and it is perfect for families or business travelers. If you are attending something at the Gaylord, this is a great option at great price. It is literally an extremely short walk, and you are there. Ther is a little cut through tunnel as you walk out of the Wyndham which takes you to the front of the Gaylord. The parking garage is directly across the street and is easy to get in and out. And it sounds expensive at $24.00 a day to park, but trust me, it is not. I was first put in a three bedroom, and the rooms are large, full kitchen, dining area, two bathrooms and very well appointed. The one bedroom was perfect, it looked newer in decor, with a kitchen, sitting area and bathroom. You get a lot at a great price. The area is expensive, but this is a property I would check out if you have any hesitations. It is very clean, and they go out of their way for great customer service. Everyone I interacted with was very kind. Great job Wyndham! I will be back.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Michael，Charlotte

於 2023 年 10 月住了 2 晚

8/10 不錯哦

Kara

喜歡：員工素質和住宿環境和硬體
於 2023 年 9 月住了 4 晚

6/10 一般般

Patricia

團體旅遊
Close to everything
於 2023 年 9 月住了 2 晚

6/10 一般般

真實旅客

商務旅客
喜歡：客房舒適度
The Club Wyndham is functional but not at all fancy. Housekeeping did not come at all during my three day stay. The decor is very dated . On the plus side, I was upgraded to a suite and the kitchen was a nice amenity.
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Angela

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Staycation
The front desk staff were amazing. They were friendly and welcoming. The condo was very comfortable and came with a balcony, we enjoyed the fresh air. The location of the hotel was very convenient to the restaurants.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Charlotte

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The soze of my room.
於 2023 年 9 月住了 2 晚

4/10 不太好

Nick

商務旅客
喜歡：整潔度
不喜歡：住宿環境和硬體
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Brandi A

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Thank you
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Bryan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice. A relaxing stay at a lovely resort-in-the-city adjacent to some excellent restaurants.
於 2023 年 9 月住了 2 晚

8/10 不錯哦

BYUNGGI

於 2023 年 8 月住了 5 晚

10/10 有夠讚

Khadyjah

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
I truly enjoyed my stay & the staff was very friendly & accommodating. I will stay with you guys again.
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Jen

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very warm facilities. The room has kitchen utensils and microwave ovens, which is very convenient (However, there is a protruding table leg between the bathroom and the bedroom that is prone to bruises, the design is a little strange)
於 2023 年 5 月住了 5 晚

2/10 很糟糕

Daniel

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Do not attempt to stay at this establishment unless you want to gamble that they will not honor your reservation and then lie about who the responsible party is. I pulled up at 7:50 PM on a Saturday night and was told Expedia cancelled my reservation. That was an outright lie! I pulled up the reservation on my phone and showed them it was still valid. I was told the by receptionist "it was above her pay grade" and then I was escalated to the manager. The manager after reviewing our reservation again repeated Expedia cancelled it but had no proof and added even if our reservation was not cancelled there were no longer any rooms available at the hotel. Well there you go, the hotel overbooks, runs out of rooms, and then lies about why you cannot check in. I was given a number to call Expedia and spent the next few hours trying to find rooms while the kids are going crazy in the back of the car. I don't think this is an isolated incident. I was parked in the loading zone of the hotel for 2 hours and the porters told us they understood and to take all the time we needed. I would like to thank Expedia for making things right and rebooking us into another hotel even though it was no fault of their own.

10/10 有夠讚

Jimmy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 3 晚