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太平洋花園飯店的評分

3.5 out of 5
太平洋花園飯店
871 The Entrance Road, Wamberal, NSW

評論

7.0

不錯哦

10 分，有夠讚；68 則評論中有 17 則" "
8 分，不錯哦；68 則評論中有 14 則" "
6 分，一般般；68 則評論中有 22 則" "
4 分，不太好；68 則評論中有 10 則" "
2 分，很糟糕；68 則評論中有 5 則" "

6.4/10

整潔度

7.2/10

員工素質

6.2/10

設施服務

6.0/10

住宿環境和硬體

6.4/10

環保程度

評論

6/10 一般般

Michael，Rydalmere

家庭旅遊
不喜歡：員工素質和設施服務
The place was cheap and easily accessible. that was about it. There was no coffee in the room (tea yes, but we don't drink tea). the Pool was off limits due to being green (The whole reason we chose to stay there besides it being cheap, was for the pool) and unclean. there was no breakfast or food being served.
於 2024 年 3 月住了 1 晚

6/10 一般般

Leanne

喜歡：員工素質
不喜歡：整潔度
Lighting in room poor.
於 2024 年 3 月住了 1 晚

6/10 一般般

Frances

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和設施服務
It was nice, sheets were clean, however the fridge was noisy, the rooms need some maintenance, and the toilet didn’t flush.
於 2024 年 3 月住了 1 晚

6/10 一般般

Glenn

喜歡：整潔度
Needs a freshen up
於 2024 年 2 月住了 2 晚

6/10 一般般

Susan

寵物同遊, 家庭旅遊
喜歡：整潔度和員工素質
It was great to be able to have my pets with me. It is not good that the so-called fenced area was not pet-proof, with large gaps under fences, and hedges instead of fencing, allowing everything to escape. Attention to properly closed in pet court-yards would hugely improve the Resort. Also, some food/drink vending machines?
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Ace

不喜歡：整潔度、員工素質和住宿環境和硬體
Bed bugs everyhwere! Just dirty and old
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Leigh

團體旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The bathroom vanity was falling apart the curtains were falling apart/torn and dirty. Chairs on the balcony were old and not comfortable to sit in. Had to take the inside chairs to use the balcony. The table we had to put a beach towel on as it was so dirty. The whole place needs to be maintained and given a good clean to get up to a satisfactory standard.
於 2024 年 2 月住了 2 晚

6/10 一般般

Filomena

喜歡：整潔度和員工素質
於 2024 年 2 月住了 2 晚

8/10 不錯哦

John

喜歡：整潔度、員工素質和住宿環境和硬體
A nice quiet place.
於 2024 年 2 月住了 1 晚

6/10 一般般

Conni

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Flinke mennesker men meget slidt. Restaurant lukket på Australian Day. Ikke meget omtale af morgenmad og ingen som spiste der, sagde ejeren.
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Pardeep

喜歡：整潔度、員工素質和住宿環境和硬體
All good
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Yacine

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jaclyn

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Jaclyn

於 2024 年 1 月住了 1 晚

8/10 不錯哦

YASIR

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The stafg was friendly and property is clean and rooms are spacious and comfy. The only little feedback be to have a light over swimming pool for someone who wants a swim between 8pm amd 10pm. Not a hugre issue.
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Michael

於 2024 年 1 月住了 1 晚

6/10 一般般

Alexander

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Good - room size, some 30 sqm, two double beds (although we ordered one queen, but it looks like all room have at least two beds. Rooms overlooking park area, nice, green and quiet. And the rates are cheap comparing to other properties available it the area (it's about 5-10 min drive to Terrigal, 15 min drive to The Entrance). Separate table and two chairs inside and another set at the balcony. Enough power points around the room (it's often a problem in hotels). Bad - this property probably fits definition of "run-down". Everything is old, no fly screen, fridge produced more water than cool, shower door replaced with a curtain, bath in poor state (although clean). No batteries were supplied with A/C remote.
於 2024 年 1 月住了 2 晚

6/10 一般般

Hong Linh

於 2023 年 12 月住了 3 晚

6/10 一般般

Marilou

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The toilet was dirty, cob webs on the ceiling, lounge and wardrobe were very smelly
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Albert

喜歡：設施服務
-
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Kim

於 2023 年 12 月住了 2 晚

2/10 很糟糕

Jess

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was preparing myself for a funeral an wasnt expecting what i found on arrival.My room was absulotely putrid.Blood stain on mattress,dirt an dust on everything. Broken cupboards,broken curtains,filthy tiny balcony that had weeds growing thru the floor. I mentioned to the manager at the time he told me he would not come and look at the room(as he knew ot was disgusting) he suggested i check out another room that was just as putrid. It was later than usual checkin at roughly 7pm as id driven 8hours that day i was exhausted.I was then told if i didnt like it to go elsewhere and wait 7 to 10 working days for a refund.Due to funeral and time of evening i reluctantly stayed.I was offered a can of coke as a bribe haha.This man then told me that he would contact his cleaners to clean the room if i wanted to stay again.Absulote fool. I have photos of this disgusting place to proove my words if anyone would like to see them i can be contacted on 0448566047. Definitely the biggest ripoff dump ive ever stayed in.

2/10 很糟糕

Ellen

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Nothing was upkept, the place was so dirty there was the last peoples hair in the shower. Looked like they had just changed the bedding and not cleaned anything else. Was given 2 half rolls of toilet paper and the matresses very uncomfortable. Air con didn't work either.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Debbie

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved it due to being clean, quiet and being able to have the fur babies with us
於 2023 年 11 月住了 1 晚
The Retreat Management 於 2023年11月17日回覆
Hi Debbie,Thank you for staying with us; and glad that you enjoyed your stay. Thanks.Kind regards,The Retreat Management

8/10 不錯哦

Karamvir

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient location & good stay
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Craig，Hornsby

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is an older property that is being progressively restored and improved. We have stayed multiple times, and it gets better every time.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Vanessa

於 2023 年 10 月住了 1 晚

4/10 不太好

David

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Waited at reception for over 15 minutes to be served at 4.15 pm. Room not ready at 4.30pm - had to wait another 15 minutes . Poor state of facilities - no bed lights, soap holder in shower broken, fire detector covered up with a plastic bag! , no toilet paper , cupboard door broken . Not recommended .
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Ashlee

寵物同遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love that they have rooms for pets and the owner was so lovely upon check in
於 2023 年 8 月住了 1 晚

6/10 一般般

Wayne

喜歡：員工素質
於 2023 年 8 月住了 1 晚

6/10 一般般

Jesse

於 2023 年 6 月住了 3 晚

4/10 不太好

Jody

不喜歡：員工素質和住宿環境和硬體
於 2023 年 6 月住了 4 晚

4/10 不太好

Mark

不喜歡：整潔度
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Deslie

喜歡：整潔度、員工素質和住宿環境和硬體
The room was clean and comfortable. The property had man y amenities i would have liked to use if i had stayed longer!!!
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Michael

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked the friendly face on arrival and the location was great. There was plenty of hot water for a shower. My only dislike was the fact that we only had three days there. If we were in the area again we will stay there again. The restaurant attached is nice and the food was really good and plentiful. The room we stayed in had no microwave which is a real oversight in these days for people on the move.
於 2023 年 4 月住了 3 晚
The Retreat Management 於 2023年5月1日回覆
Hi Michael,Thank you for staying with us.BTW, there are two Microwaves and Toasters at the Game room.Kind regards,The Retreat Management

6/10 一般般

Richard

親子旅遊
喜歡：整潔度和設施服務
All ok
於 2023 年 4 月住了 1 晚

8/10 不錯哦

Jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good value for a comfortable bed for one-two nights. The owner is very accommodating. We like to take our own pillows. Lovely and quiet when we stayed on a Monday night. The price is very reasonable. Will stay again - next time will be our 3rd stay.
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Suzanne

寵物同遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Ideal half way location from Melbourne to Gold Coast. So convenient being pet friendly and not having to drive anywhere for dinner. Yummy Chinese food. Thank you.
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Rashim

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Average but good
Recommend to visit Friend staff Raymond was a helpful manager allowed to reschedule
於 2022 年 12 月住了 1 晚

6/10 一般般

Susan

情侶出遊
不喜歡：住宿環境和硬體
I rang to ask for early access to room for 1:30pm instead of usual 2:30pm & nothing had been done about it. Though they had said it would be OK. Communication was very poor due to poor English. We were given a room where the cleaner had just started cleaning so that stressed her so she said there were other rooms available. He finally understood what we were asking for & gave us a room, as we needed to unload our car so we could put a wheelchair in it to take my mum out who lives locally. The room we were given had no overhead lights only one bedside light. The bathroom fan was so noisy & in need of repair. The plumbing in shower, hand basin & toilet all need fixing as constantly leaking. There was no toaster, no microwave to be able to fix your own breakfast in the morning. There were no glasses supplied only 3 teacups & a few milk samples, not enough to give yourself cereal. We take our own bowls & cutlery but would be good to have a basic set in a room. Beds were comfortable & generally the room was clean. We had recently stayed at smaller Motels that were $30 cheaper than what we paid here & they had all the amenities & facilities you need in a room for an overnight stay when travelling. So definitely not value for money here. I know the owners are only new but they need to fix up the basics in each room before doing major renovations as it’s often the little details that count.
於 2023 年 2 月住了 1 晚

6/10 一般般

Nathan

不喜歡：整潔度
You get what you pay for.
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Tomoko

於 2023 年 2 月住了 1 晚

10/10 有夠讚

Sue

於 2023 年 2 月住了 1 晚

8/10 不錯哦

Awhina

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff were very accommodating with our schedule being unsure of due to a tournament we were attending. Stayed with a group. Kids really enjoyed the facility. Will stay again.
於 2023 年 2 月住了 2 晚

10/10 有夠讚

Alison

於 2023 年 2 月住了 1 晚

4/10 不太好

Altin

不喜歡：整潔度、員工素質和設施服務
於 2023 年 1 月住了 4 晚

10/10 有夠讚

Allana

於 2023 年 1 月住了 1 晚

10/10 有夠讚

Shane

寵物同遊, 家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The dog fencing! You could open the slider doors for your room and let your pet chill outside in a safe area.
於 2023 年 1 月住了 1 晚
Kind regards, The Retreat management 於 2023年1月21日回覆
Hi Shane,We are pleased that you like to the special design courtyard enclosed with fence for your pet.

4/10 不太好

Stephen

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Good value for money, but it's run down & needs work

6/10 一般般

Sakthivel

親子旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Staffs and Services are good and helpful.