沃克維爾出租度假屋

「Nice location and access to the mall. Safe 」

「In the bedroom: - torn and not very clean sheets - unpleasant smelling cushions - the duvet smells unpleasant - in the bathroom, no soap, no face towel In the living room: Torn sofas Unpleasant-smelling floors and cushions Very dirty house in general. Management of entering and leaving the building very dependent on the mood of the security guards.」

「The room was super clean! It had everything for a comfortable stay. The building was in a good neighbourhood and steps away from a mall, which was very convenient. 」

「Room was spotless and staff were helpful and friendly」

「I arrived at check in at 4h30pm only to be told that there was no apartment available for myself & my friends to check in. We had been on the road for hours driving to JNB & it was completely unacceptable that no contact had been made prior to us arriving at property to inform us that no apartment was available for us. No one seemed to care where we would go at that late time on a long weekend & we had no refund to book somewhere else. Eventually the Apex made a plan to check us into another...

「After confirming my reservation 24 hours before my stay as required I was told 6 hours before the stay they did not have any rooms. Whats the point of paying in advance for a reservation if its not GUARANTEED. Now two weeks later I still dont have a refund as Hotels.com say it was a non refundable stay, which it was if I did not turn up. That if I had turned up and there was no room is too complex for them to establish. Avoid this place like the plague」

「We had to book another apartment as the host told us that they did not have a key to the apartment that we booked. We could not find the owner anywhere, the phone was going to voicemail, my messages were going through on WhatsApp but they were not responding. We had to pay more money to book another place because the one we booked, no one could assist us and our safety was also compromised as it was getting late. We need a voucher refund ASAP!」