What they call a handicapable room is a joke, i had to move furniture just to get my husband in the bathroom. The desk chair i sat in was not fixed properly because when i sat down in it one of the rollers came off and i ended up in the floor on my right knee which just had a total knee replacement a few months ago and it is very sore this morning so i hope it did no damage to it. I did take pictures of the chair and left the hotel a note saying what happened. I also took a pucture of note i left with them at the front desk upon checkout.