Ratings based on 64 Verified Reviews

4.0 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Feb 14, 2020
Great location, lovely staff. Rooms were ok, breakfast was nice but basic.
Comment from Hotel Management
Feb 14, 2020 by Hotel Elite Visp , Hotel Management
Dear Sir or Madam. Thank you for your feedback. We are happy to read that you enjoyed our location, the staff and the rooms. Best regards
3 out of 5
by A verified traveler

Posted Jan 25, 2020
Staff were helpful and friendly. The rooms were basic with no coffee or tea making facilities in rooms. Room was not very well sound proofed and was near lift and stairs. Therefore had a disturbed sleep both nights I stayed there. The restaurant had a good selection of food for dinner but breakfast was very basic and limited.
Comment from Hotel Management
Jan 25, 2020 by Hotel Elite Visp, Hotel Management
Dear Andy. Thank you for staying with us and your feedback. We deeply apologize for the inconvience during your stay!
4 out of 5
by A verified traveler

Quite small room, but comfortable and quiet.

Posted Jan 2, 2020 on Hotels
Comment from Hotel Management
Jan 3, 2020 by Hotel Elite Visp, Hotel Management
Dear Sir or Madam. Thank you for staying with us and your feedback on Hotels.com
4 out of 5
by A verified traveler

Posted Dec 31, 2019 on Hotels
Comment from Hotel Management
Dec 31, 2019 by Hotel Elite - Management, Hotel Management
Dear Yi-hsing. Thank you so much for your feedback. We are happy that you enjoyed your stay in our hotel. Best regards
5 out of 5
by A verified traveler

Posted Nov 13, 2019 on Hotels
Comment from Hotel Management
Nov 26, 2019 by Hotel Elite Visp - Management, Hotel Management
Sehr geehrte Damen und Herren. Vielen Dank für die ausgezeichnete Bewertung. Wir haben uns sehr darüber gefreut. Danke!
4 out of 5
by A verified traveler

Posted Oct 6, 2019 on Hotels
Comment from Hotel Management
Oct 9, 2019 by Hotel Restaurant Elite Visp Management , Hotel Management
Guten Tag. Herzlichen Dank für Ihre Bewertung. Wir hoffen, Sie auch in Zukunft wieder bei uns begrüssen zu dürfen.
4 out of 5
by A verified traveler

Posted Aug 18, 2019
very good, convenient and simple place with a good restaurant.
Comment from Hotel Management
Aug 19, 2019 by Hotel Restaurant Elite Visp Management , Hotel Management
Dear Sir or Madam. Thank you for your good feedback. We hope to welcoming you again in Visp.
2 out of 5
by A verified traveler

I wouldn't go there again.

Posted Jul 11, 2019 on Hotels
No one at the reception at any hour. There is a phone, but I couldn't really figure was I was supposed to dial/speed dial. Calling the hotel number wasn't possible. The hotel room has no shutters, so in summer it will get very hot - either with the morning or evening sun. Curtains do not help. Room service came in the room at 8.00 am, mentioning I should have put the door sign... Never seen that before (so early I mean). Later they blocked the corridors while cleaning rooms. The bathroom was nice - renovated recently. With shutters and better service it could be a decent option.
Comment from Hotel Management
Jul 11, 2019 by Management - Hotel Elite Visp , Hotel Management
Dear Sir or Madam. We would like to thank you for your stay at our Hotel Elite in Visp and your online feedback. First of all, we apologize for disappointing you during your stay. Unfortunately, the given structure of the building currently does not allow an immediate change of the air condition. However, we have noted your useful advice for the future. Once again, we are very sorry that we could not meet your expectations and therefore offer our sincere apologies. Nevertheless, we hope to have another chance in the future in order to convince you of our improvements. Best regards
5 out of 5
by A verified traveler from Austin texas

Posted Mar 28, 2019
It was quick and pleasant for a late night checking in.
Comment from Hotel Management
Mar 30, 2019 by Management - Hotel Restaurant Elite Visp , Hotel Management
Dear Sir or Madam. Thank you for your kind feedback. Best regards
5 out of 5
by A verified traveler

Visp

Posted Mar 1, 2019 on Hotels
Good location and good bars and food
Comment from Hotel Management
Mar 1, 2019 by Management - Hotel Restaurant Elite Visp, Hotel Management
Dear Grahame. Thank you very much for this amazing feedback. We hope to welcoming you again in Visp. Best regards