住宿內酒吧

Radisson RED Hotel, Vienna的評分

4 out of 5
Radisson RED Hotel, Vienna
Obere Donaustrasse 61, Vienna, Vienna

評論

9.0

太棒了

10 分,有夠讚;142 則評論中有 87 則" "
8 分,不錯哦;142 則評論中有 38 則" "
6 分,一般般;142 則評論中有 10 則" "
4 分,不太好;142 則評論中有 7 則" "
2 分,很糟糕;142 則評論中有 0 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

6/10 一般般

Xian

家庭旅遊
還行
酒店整體乾淨,浴室乾淨整潔,室內溫度舒適。 酒店應該是翻新過,但是房間屋頂沒有翻新,原先的痕跡還在,破舊不堪,這是一件非常奇怪的事情。酒店的位置離市中心偏遠一些,不過酒店門口就是地鐵站。酒店附近沒有超市,只有一家餐廳。
於 2022 年 10 月住了 7 晚
Jeremias 於 2023年6月15日回覆
Dear Xian,thank you very much for sharing your experience in our Hotel Radisson RED in Vienna.As we are in the city center of Vienna, having the entrance of the train station front off the hotel, we guess that was not possible for you to find the correct exit from the train. At reception we are always 24hs available for you, as well to be able to provide you the information from our closest supermarket.Once again for choosing as for your stay in Vienna.

8/10 不錯哦

Tim

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel for a 3-4 days city trip! Rooms good/clean, nice staff members, good location to walk from the city, directly at the train station; the highlight: very cool and nice Rooftop Bar! Breakfast was ok, therefore 4 stars.
於 2024 年 5 月住了 3 晚
Nicolas Perez 於 2024年5月25日回覆
Dear Tim,Thank you for taking the time to share your positive review!We are delighted to hear that you enjoyed your stay at Radisson Red Vienna. It's great to know that you found our rooms clean and comfortable, our staff friendly, and our location convenient for exploring the city. We’re especially glad you enjoyed our Rooftop Bar – it’s one of our favorite features too!We appreciate your feedback on breakfast and will work on making improvements. We hope to welcome you back soon for an even better experience.Best regards,

8/10 不錯哦

Jonas,Vallentuna

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Your RED Team 於 2024年5月15日回覆
Dear ELIZABETH Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, info Vienna REDRadisson RED Vienna

10/10 有夠讚

ELIZABETH

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel itself is lovely! And the staff are very accommodating and cannot do enough for you. They serve a very good buffet breakfast each morning and in terms of location it’s great. If you choose to walk it’s only a 15-20 minute walk into the center, or there is an exit of the closest underground station just outside the main hotel doors! Highly recommen
於 2024 年 5 月住了 3 晚
Your RED Team 於 2024年5月14日回覆
Dear ELIZABETH Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, info Vienna REDRadisson RED Vienna

10/10 有夠讚

Paolo

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
L’hotel est neuf, propre et très beau. Il y a un arrêt de métro ( U2et U4) juste en face, même si le centre est accessible en marchant 10/15min.
於 2024 年 4 月住了 3 晚
Constanza 於 2024年5月7日回覆
Dear Paolo,Thank you for your positive feedback! We're thrilled to hear that you found our hotel new, clean, and very beautiful. It's great to know that our convenient location made exploring the city easy for you, and that the city center is also within walking distance.We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

10/10 有夠讚

Ricardo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Edificio moderno, ambientacion muy actual, buenos desayunos y personal gentil.
於 2024 年 4 月住了 2 晚
Constanza 於 2024年5月7日回覆
Dear Ricardo,Thank you for sharing your experience with us! We're pleased to hear that you enjoyed our modern building, contemporary decor, delicious breakfasts, and friendly staff.We hope to have the pleasure of welcoming you back in the future.Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

10/10 有夠讚

ELADIO GERARDO

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great comfortable rooms.
於 2024 年 4 月住了 3 晚
Snezhana 於 2024年4月20日回覆
Dear Stephen Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 有夠讚

Markus

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
..
於 2024 年 4 月住了 3 晚
Snezhana 於 2024年4月20日回覆
Dear Luca Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 有夠讚

Alexander

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wir waren 5 Nächte im 5. Stock mit dem Blick Richtung Innenstadt in diesem sehr angenehmen und modernen Hotel. Absolute Empfehlung, super freundliches Personal. Schöne Dachterrasse & gute Betten. Wir kommen sicher wieder. Schöne Grüsse an Alessandro, Daniel & Rachel. Ihr macht einen TopJob 🌟🌟🌟🌟🌟
於 2024 年 4 月住了 2 晚
Constanza 於 2024年4月17日回覆
Dear Alexander,Thank you for your kind words! We're thrilled to hear that you enjoyed your 5-night stay in our pleasant and modern hotel, especially with the view towards the city center from our 5th-floor room. Your recommendation means a lot to us!We'll be sure to pass along your compliments to Alessandro, Daniel, and Rachel. They'll be delighted to hear that they made your stay exceptional.We look forward to welcoming you back on your next visit!Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

10/10 有夠讚

Michael

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
The room was very comfortable and perfect for one guest, two if youre traveling as a couple! I enjoyed the rooftop bar as the view was great and the service good as well.
於 2024 年 4 月住了 2 晚
Constanza 於 2024年4月15日回覆
Dear Michael,Thank you for your kind review! We're delighted to hear that you found your room very comfortable and suitable for solo or couple travelers. It's wonderful that you enjoyed our rooftop bar with its great view and excellent service.Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

10/10 有夠讚

Pranav

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and rooms
於 2024 年 3 月住了 3 晚
Your RED Team 於 2024年4月8日回覆
Dear Pranav,Thank you for your feedback! We're glad to hear that you enjoyed our hotel's location and rooms. We strive to provide a comfortable and convenient experience for all our guests. If you have any further comments or suggestions, feel free to let us know. We hope to welcome you back again in the future!

4/10 不太好

Amit

商務旅客
不喜歡:整潔度、員工素質和設施服務
Extremely bad service, first they gave me a dirty room with all the garbage of the previous guest, then when I've asked for assistance getting a day trip they told me they cannot help, when I wanted a snack it basically never came. The window in the room couldn't be opened, really it was an awful experience. I wrote a review in Google and a hotel management answered rejecting my complaints, 2 hours later I came back to the room around 5:00 just to discover that nobody cleaned it. Very poor management I will never go back there again.
於 2024 年 4 月住了 3 晚
Nicolas Perez Front Office Agent 於 2024年4月8日回覆
Dear Amit,We're deeply sorry to hear about your disappointing experience during your stay. This falls short of the high standards we aim to uphold for our guests. Please accept our sincerest apologies for the inconveniences you encountered, including the issues with room cleanliness, assistance, and service. We take your feedback seriously and will address these concerns with our team to prevent such occurrences in the future. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.

10/10 有夠讚

teona

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel, staff was very friendly
於 2024 年 3 月住了 4 晚
Nicolas Perez Front Office Agent Radisson Red Vien 於 2024年4月5日回覆
Dear Teona,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that our staff left a positive impression. We hope to welcome you back again soon!Warm regards,

10/10 有夠讚

Bernadette

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Nicolas Perez Front Office Agent Radisson Red Vien 於 2024年4月5日回覆
Dear BernadetteThank you for your positive review on Expedia! We're delighted you enjoyed your stay. Looking forward to welcoming you back soon!Best regards,

4/10 不太好

Jennifer

家庭旅遊
喜歡:員工素質和住宿環境和硬體
Good location, nice new hotel, nice rooms, majority of staff also nice. Room maintenance was terrible, no toiletries upon arrival, room barely cleaned, dusty and bedsheets had stains
於 2024 年 3 月住了 3 晚
Constanza 於 2024年4月3日回覆
Dear Jennifer,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our good location, newly renovated hotel, and comfortable rooms, as well as the friendly service provided by most of our staff.However, we apologize for the issues you encountered with room maintenance. Your feedback is valuable, and we will address these concerns with our housekeeping team to ensure that our cleanliness standards are consistently met. We appreciate your understanding and hope to have the opportunity to improve your experience on your next visit.Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

10/10 有夠讚

michela

於 2024 年 3 月住了 2 晚
Your RED Team 於 2024年4月27日回覆
Dear Guest,Thank you for your kind words and positive feedback. We are delighted to hear that you had an enjoyable experience during your stay with us. We hope to welcome you back again soon for another wonderful stay.Best regards,

8/10 不錯哦

Julian

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Top Lage, saubere Zimmer
於 2024 年 3 月住了 1 晚
Nicolas Perez 於 2024年3月11日回覆
Liebe Julian,herzlichen Dank für Ihr freundliches Feedback! Wir freuen uns, dass Sie mit der Lage unseres Hotels zufrieden waren und die Sauberkeit der Zimmer genossen haben. Unser Team setzt sich stets dafür ein, dass unsere Gäste einen angenehmen Aufenthalt erleben.Falls Sie weitere Anmerkungen oder Anregungen haben, stehen wir Ihnen gerne zur Verfügung. Ihr Feedback ist uns wichtig, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

8/10 不錯哦

Can

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 3 晚
Nicolas Perez 於 2024年2月27日回覆
Dear CanThank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Nicolas Perez HernandezRadisson RED Vienna

8/10 不錯哦

Afsaneh Saghari,London

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Lady called Arisaia in the reception was polite , helpful, friendly , efficient and professional
於 2024 年 2 月住了 3 晚
Nicolas Perez 於 2024年2月21日回覆
Dear Saghari,Thank you for recognizing Arisaia's exceptional service during your stay at Radisson RED Vienna. We are delighted to hear that she was polite, helpful, friendly, efficient, and professional.Your kind words are a great encouragement for our team, and we'll be sure to pass on your compliments to Arisaia.We appreciate your feedback and look forward to welcoming you back to our hotel on your future visits to Vienna.Best regards,

10/10 有夠讚

Shmuel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It's a beautiful hotel with nice staff. It could be a bit cleaner.
於 2024 年 2 月住了 1 晚
Snezhana 於 2024年2月17日回覆
Dear Shmuel Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 有夠讚

Juan

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent
於 2024 年 2 月住了 1 晚
Snezhana 於 2024年2月17日回覆
Dear Juan Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

8/10 不錯哦

Louise

於 2024 年 1 月住了 1 晚
Snezhana 於 2024年2月17日回覆
Dear Louise,Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to city centre, easy to get in .comfortable
於 2024 年 1 月住了 1 晚
Nicolas Perez 於 2024年1月29日回覆
Dear Guest,Thank you for the outstanding 10-star review on Expedia! We are thrilled to know that you found our hotel close to the city center and easy to access, contributing to your overall comfort during your stay.Your positive feedback is truly appreciated. If you have any additional comments or if there's anything specific you'd like to highlight, feel free to share. We value your input and look forward to welcoming you back for another enjoyable experience.Warm regards,

8/10 不錯哦

roberto

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Nicolas Perez 於 2024年1月29日回覆
Dear RobertoThank you for taking the time to leave a 8-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

8/10 不錯哦

Alexandra

於 2023 年 12 月住了 3 晚
Nicolas Perez 於 2024年1月29日回覆
Dear Alexandra,Thank you for taking the time to leave a 4-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

8/10 不錯哦

Markus

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Nicolas Perez 於 2024年1月29日回覆
Dear Markus,Thank you for taking the time to leave a 4-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

8/10 不錯哦

Vincent

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Nicolas Perez 於 2024年1月29日回覆
Dear Vincent,Thank you for taking the time to leave a 4-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

8/10 不錯哦

Monica Nashiely

於 2023 年 12 月住了 4 晚
Nicolas Perez 於 2024年1月29日回覆
Dear Monica,Thank you for taking the time to leave a 4-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

8/10 不錯哦

Monica

喜歡:整潔度、設施服務和住宿環境和硬體
Hotel bonito, pésima atención en recepción. Atención buena en restaurante.
於 2023 年 12 月住了 4 晚
Snezhana 於 2024年1月29日回覆
Dear Monica,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

10/10 有夠讚

David

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The service was great. Everyone was polite and did a great job with our stay.
於 2023 年 12 月住了 6 晚
Snezhana 於 2024年1月29日回覆
Dear David,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

10/10 有夠讚

Clinton Praveen,BOURNEMOUTH

於 2023 年 12 月住了 3 晚
Nicolas Perez 於 2024年1月29日回覆
Dear Guest,Thank you for taking the time to leave a 5-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 有夠讚

CARLOS

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All was great. My only problem was getting the staff to help us with a couple of twin beds that were loosely put together to form a queen bed, but kept on separating, leaving a big crevice in the middle. They kept putting it back together only to fall back into the hole in the middle of the night.
於 2023 年 12 月住了 4 晚
Snezhana 於 2024年1月29日回覆
Dear Carlos,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

10/10 有夠讚

Carmen

於 2023 年 12 月住了 2 晚
Nicolas Perez 於 2024年1月29日回覆
Dear Guest,Thank you for taking the time to leave a 10-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 有夠讚

franco

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Nicolas Perez 於 2024年1月29日回覆
Dear Guest,Thank you for taking the time to leave a 5-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

6/10 一般般

Kassandra

於 2023 年 12 月住了 1 晚
Nicolas Perez 於 2024年1月29日回覆
Dear Guest,Thank you for taking the time to leave a 6-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 有夠讚

jeremy,moore

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 4 晚
Nicolas Perez 於 2024年1月29日回覆
Dear Guest,Thank you for taking the time to leave a 5-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 有夠讚

Sophie

於 2023 年 12 月住了 4 晚
Nicolas Perez 於 2024年1月29日回覆
Dear Sophie,Thank you for taking the time to leave a 5-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 有夠讚

Stephen

情侶出遊
喜歡:設施服務
Nice room with good aspect over the city. Comfortable beds and nice decor overall.
於 2023 年 12 月住了 4 晚
Snezhana 於 2024年1月29日回覆
Dear Stephen,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

8/10 不錯哦

Asbjørn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Godt hotel
Nyt hotel, tæt på offentlig transport. Morgenmad er standard, så kedeligt, vil anbefale man går ud i byen for det, men man bliver mæt.
於 2023 年 12 月住了 3 晚
Snezhana 於 2024年1月29日回覆
Dear Asbjørn,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

8/10 不錯哦

Tammy,White Rock

喜歡:員工素質、設施服務和住宿環境和硬體
Great location close to the train station that will connect you with all the attractions, very easy to use! Room was fairly clean, when we checked in a pillow on the bed had black makeup all over it. The bathroom had toothpaste splash marks on the wall. Tea and coffee were not refilled each day, as well as the Kleenex was empty for two days. The rooftop bar is very expensive, but a cool view! Techno music was played with a DJ. Breakfast buffet was really good but a bit overpriced compared to other hotels in Austria.
於 2023 年 12 月住了 3 晚
Snezhana 於 2024年1月29日回覆
Dear Tammy,Greetings from Radisson RED Vienna. We thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson RED Vienna in the near future. Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 有夠讚

Luca

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
colazione curata e ristorante di buon livello. personale gentile ed accogliente.
於 2023 年 12 月住了 3 晚
Snezhana 於 2024年1月29日回覆
Dear Luca,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

10/10 有夠讚

Luz Marina

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Incredible staff
Hotel staff were absolutely amazing. The receptionist when we were checking in went above and beyond for us. Allowed us check in early after an early flight & treated us to lovely chocolates & rose voucher in the Sarai restaurant to help us celebrate our anniversary. Cleaning staff were great, room was always left lovely for us, coffee & bathroom were always restocked. Really recommend this hotel. Location was perfect very close to centre & train station literally right outside the door. The room had a lovely view of the river & bed was very very comfy & spacious. The bed had 4 pillows 2 were softer & 2 were firmer so suited whatever your preference. The shower was so spacious & had great pressure. The thermostat in the room kept it nice & warm in the cold weather outside however there was no window to open for fresh air but this wasn’t an issue for us. Another great thing was the large television which we could play movies from our phones on. The robot room service impressed us so much. There was a comedy show in the restaurant on Friday evening which was a nice thing to have. Rooftop bar was also gorgeous & staff were great there also. Really can’t recommend this hotel enough would definitely come back.
於 2023 年 11 月住了 3 晚
Radisson Red Vienna Team 於 2023年11月19日回覆
Hello, Thank you for sharing your incredible experience! We're thrilled to hear that our team made your anniversary celebration special and that you enjoyed our amenities, location, and services. We'd love to welcome you back for another memorable stay!Best Regards,

6/10 一般般

Ernesto

團體旅遊
喜歡:整潔度、員工素質和設施服務
Rooms were small, stylish but ver dark.
於 2023 年 11 月住了 1 晚
Radisson Red Vienna Team 於 2023年11月19日回覆
Hello Dear Ernesto, Thank you for your feedback! We appreciate your perspective on the room's style and size. We'll certainly take your comments into consideration for future improvements.Best Regards,

8/10 不錯哦

ASOK KUMAR

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
One night stay
Hotel location was very convenient. Overall hotel stay was quite comfortable. The lady in the reception was very kind and courteous.
於 2023 年 10 月住了 1 晚
RED Team 於 2023年11月5日回覆
Dear Asok,Thank you very much for your kind review, we really appreciate. We hope to welcome you back soon!Take care :)

8/10 不錯哦

alex

於 2023 年 10 月住了 7 晚

10/10 有夠讚

rebecca

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location , metro right outside the hotel . Fun and clean vibes
於 2023 年 10 月住了 2 晚
Snezhana 於 2023年10月22日回覆
Dear Rebecca Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 有夠讚

REGINEL

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
River Front
The hotel was nice. It was built in 2021 so it’s still very new and clean. All the staff are very helpful and very polite.
於 2023 年 10 月住了 3 晚
Snezhana 於 2023年10月22日回覆
Dear Reginel,Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 有夠讚

Gregor

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Alles super, jederzeit wieder!!!
於 2023 年 10 月住了 5 晚
Snezhana 於 2023年10月15日回覆
Dear Gregor,We truly value your review of your hotel stay at Radisson RED Vienna, and we're glad to hear about your experience. If you ever decide to visit us again or if you have any specific requests or preferences, please don't hesitate to let us know. We look forward to serving you again in the future, and your feedback means a lot to us. Thank you for choosing Radisson RED1Kind regardsTeam Radisson RED Vienna

8/10 不錯哦

NILSO

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 5 晚
Snezhana 於 2023年10月15日回覆
Dear Nilso,We greatly appreciate your positive feedback, If you have any more comments or suggestions in the future, please feel free to share them with us. Your input helps us continue to improve our service. Best regards;Team Radisson RED Vienna