2/10 很糟糕
Marilee
情侶出遊
2025 年 12 月 19 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
When we first arrived the front desk person Victor, was not welcoming, just matter of fact, I am a Hilton honors member and didn’t even say anything about that. The whole hotel smelled like cigarette smoke, especially our room. Our room was on the 2nd floor and one elevator was out of order and the other one was extremely scary, and should have been out of order, we took the stairs after that. We were booked for 2 nights but we left after the first night, the room was not clean and I wouldn’t take my shoes off. We picked the Hilton Garden Inn because we like those hotels but this one was not on brand. The wallpaper was peeling in the room and a hole in the wall by the TV. It was very run down and we were very disappointed.
Marilee
於 2025 年 12 月住了 2 晚