2/10 很糟糕
Joey
寵物同遊, 親子旅遊
2024年5月20日
不喜歡:員工素質和設施服務
I recently had a highly disappointing experience at Meridian Inn & Suites Lloydminster. From the moment we checked in, the customer service was anything but friendly. The staff seemed disinterested and unhelpful, making us feel unwelcome right from the start.
Due to the poor service and uncomfortable conditions, we decided to check out early, staying only one night instead of the two we had booked. At checkout, the hotel assured us they would refund the cost of the second night. However, when Expedia followed up on our behalf, the hotel flatly refused to honor the promised refund.
This level of unprofessionalism and lack of integrity is unacceptable. I would strongly advise against staying at this hotel. There are plenty of other options where your business will be appreciated and respected. Save yourself the trouble and book elsewhere.
Joey
於 2024 年 5 月住了 2 晚