Travelers step into vibrant city life at this conveniently located hotel, where express services create a seamless stay experience in the urban center.
Hotel Papagayo welcomes visitors to the heart of Zona Centro with practical comforts including in-room WiFi and express check-in/out options. The 24-hour front desk team provides luggage storage, while guests consistently highlight the property's advantageous location.
Zona Centro, a neighborhood in Veracruz, is home to Hotel Papagayo. Teatro de la Reforma and Naval Historical Museum are cultural highlights, and some of the area's attractions include Veracruz Aquarium and Veracruzano Coral Reef System National Park. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Visit our Veracruz travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
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Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
32-inch TV with cable channels
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Air conditioning (climate-controlled)
Desk
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Safety features at this property include a fire extinguisher
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Papagayo Veracruz
Hotel Papagayo
Papagayo Veracruz
Hotel Papagayo Hotel
Hotel Papagayo Veracruz
Hotel Papagayo Hotel Veracruz
Frequently asked questions
Is Hotel Papagayo pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Papagayo?
Check-in begins at 2 PM.
What time is check-out at Hotel Papagayo?
Check-out is at 1 PM.
Where is Hotel Papagayo located?
Located in Zona Centro, this hotel is within 1 mi (2 km) of Parque Recreativo Cri-Cri and Veracruz Aquarium. Veracruz Harbour is 1.4 mi (2.3 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Papagayo Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Pesismo servicio, llegue al hotel y resulta que no tenían ninguna reserva a mi nombre, por lo cual la encargada de recepcion me dijo no tenemos activado Expedia. Entonces no hay reservaciones, luego la forma en la que me atendio fue grosera, me cobro de más, me hizo un cargo extra por prestarme el control del televisor, me prendió el aire acondicionado y me dijo pues ya si tiene frio se aguanta hay se si se tapa o se mueve de lugar.
EDUARDO
Stayed 1 night in May 2025
4/10 Poor
LUCIA
2024/7/23
Disliked: Staff & service
Z
LUCIA
Stayed 1 night in May 2024
6/10 Okay
Leydi
2024/7/6
Liked: Staff & service, amenities
Solo le falta mejor instalación de luz y TV ...
Leydi
Stayed 6 nights in Jun 2024
10/10 Excellent
daniel alonso
2024/6/17
Liked: Cleanliness, staff & service, amenities
La infraestructura está deteriorada y sucia
daniel alonso
Stayed 1 night in Jun 2024
6/10 Okay
Alejandra
2024/4/6
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No estaba descrito cuando hice la reservación que la habitación era con ventilador, decía AA, pero bueno nos dieron la opción en caja de cambiar a una con AA, el primer día no había toallas, ni jabón, además el AA se apaga de un breaker que no hay problema pero deberían arreglar la instalación eléctrica ya que está inseguro.
La atención del personal la verdad muy amable, el inmueble se ubica cerca de todo, hay transporte directo a varios destinos de Veracruz y hay un negocio de hamburguesas muy sabroso afuera de las instalaciones.
La recepcionista muy grosera, nos preguntó de qué aplicación veníamos, y dijo que hoteles.com no tenían convenio, así que me reservación no servía, y como el hotel estaba lleno tenía que buscar otro hotel, en plena Semana Santa.
Terrible la actitud de la encargada y recepcionista me cobraron el doble de la cantidad de mi reservación, porque según yo había hecho una reservación en habitacion sencilla y esa solo tenía ventilador y la del clima costaba el doble. No puedo saber si realmente es la encargada la que me atendió, ella dijo que si. Creó un encargado está para resolver el problema.
Estela
8/10 Good
Candy
2024/3/14
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las instalaciones especialmente en el baño están demasiado viejas
Candy
Stayed 4 nights in Mar 2024
6/10 Okay
Ingrid Paola
2024/2/6
Disliked: Cleanliness, staff & service, amenities
HOTEL MUY BIEN UBICADO, CERCA DEL CENRO, ACUARIO, PUERTO, Y ADO. RESPECTO A LA LIMPEZA ES MUY MALA, MUY SUCIO Y CON OLOR A HUMEDAD. EL PERSONAL MUY MAL ENCARADO Y GROSERO.
No fue posible hospedarnos porque la encargada dijo que la reserva no existe. Por lo que tuvimos que buscar otro hotel donde acudir. Además de que el hotel está horrible, sucio.