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Hotel Imperial

3.0 star property
Travelers can unwind by the harbor and sample authentic local dishes after visiting Veracruz's historic landmarks like the Zocalo square

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Hotel Imperial on Malecon offers laundry facilities and in-room WiFi. The restaurant serves local specialties, and the bar is perfect for evening drinks. The 24-hour front desk helps with nearby attractions, making this Zocalo-adjacent hotel ideal for exploring Veracruz Harbour.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

About the neighborhood

Located in Veracruz, Hotel Imperial is in the city center. Plaza Las Americas Shopping Mall and Flea Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mocambo Beach and Veracruzano Coral Reef System National Park. Veracruz Aquarium and Centro Cultural Atarazanas are also worth visiting. Visit our Veracruz travel guide
Map
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700

What's nearby

  • Zocalo or Plaza de Armas, the main square of Veracruz, Mexico
    Zócalo
    1 min walk - 0.1 km
  • Veracruz Cathedral featuring heritage elements and a square or plaza as well as a small group of people
    Veracruz Cathedral
    2 min walk - 0.2 km
  • Veracruz Harbour which includes a square or plaza, a sunset and a bay or harbor
    Veracruz Harbour
    3 min walk - 0.3 km
  • Veracruz international commerce port in Mexico
    Malecón de Veracruz
    5 min walk - 0.5 km
  • Carranza Lighthouse which includes a square or plaza, heritage architecture and a statue or sculpture
    Carranza Lighthouse
    8 min walk - 0.7 km

Getting around

  • Veracruz Central Station
    8 min walk
  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Los Portales de Veracruz
    1 min walk
  • Restaurant Bar Regis
    1 min walk
  • Gran Café del Portal
    1 min walk
  • Bar El Estribo
    1 min walk
  • El Alba Fuente De Sodas
    1 min walk

About this property

Hotel Imperial

Hotel near Veracruz Harbour
Malecón de Veracruz is located near Hotel Imperial, which provides laundry facilities, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, a reception hall, and a banquet hall
  • Luggage storage, a front-desk safe, and a water dispenser
Room features
All guestrooms at Hotel Imperial boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Exterior
Hotel Mar y Tierra Veracruz
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,010 reviews
The price is NT$2,106
NT$2,485 total
includes taxes & fees
Mar 30 - Mar 31
Hotel Mar y Tierra Veracruz
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1794
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz

Frequently asked questions

Does Hotel Imperial have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Imperial pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Imperial?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Imperial?

Check-out is at noon.

Where is Hotel Imperial located?

Located in Malecon, this hotel is within a 5-minute walk of Zócalo and Veracruz Harbour. Fototeca and Palacio Municipal are just steps away. Veracruz Central Station is 8 minutes by foot.

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Reviews

Hotel Imperial Reviews

7.4

Good

7.6

Cleanliness

8.2

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 147 out of 409 reviews
Rating 8 - Good. 107 out of 409 reviews
Rating 6 - Okay. 65 out of 409 reviews
Rating 4 - Poor. 37 out of 409 reviews
Rating 2 - Terrible. 53 out of 409 reviews

Reviews

4/10 Poor

Andrew Glenn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water, TVs didn't work, noisy until midnight every night, no internet, elevator didn't work for 3 days and we were on the third floor This is a 330 year old building, and it really needs to be renovated. The staff were nice, and the rooms were clean. The location is excellent---right on the zocalo. It is not comfortable and is lacking in so many ways.
Stayed 10 nights in Jan 2026

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re nice place will recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness
Lovely staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who work there are very polite and kind.
Stayed 4 nights in Jun 2025

10/10 Excellent

Josue

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

4/10 Poor

Jaime

Liked: Cleanliness, property conditions & facilities
We choose a room with balcony according to the web side of expidia with the price expidia show then when try to get the room they say the price was wrong and they gives us a different room
Stayed 3 nights in Jan 2026

10/10 Excellent

CARLOS JOSE

Liked: Cleanliness, amenities
EXCELENTE
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 1 night in Mar 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Raul Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite
Stayed 1 night in Nov 2024

10/10 Excellent

Rey de jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice but is noise because the ubication, great place high recommended
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, charming stay

Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Stayed 2 nights in Nov 2022

6/10 Okay

JANETT

Cleaning could be better.
Stayed 1 night in Apr 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great foo ok overall i well recommended .
Stayed 1 night in Dec 2023

6/10 Okay

Yesenia

Disliked: Cleanliness
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Stayed 4 nights in Nov 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2025

4/10 Poor

Dionisio

Disliked: Property conditions & facilities
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities

2/10 Terrible

oralia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
Stayed 1 night in Jun 2024

4/10 Poor

Antonio

Liked: Property conditions & facilities
Disliked: Amenities
La habitacion genial, pero sin internet, ni television por mala señal, personal algo descortes
Stayed 1 night in Feb 2026

10/10 Excellent

noemi

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026

10/10 Excellent

CARLOS JOSE

Liked: Cleanliness, amenities, property conditions & facilities
SERVICIO INTEGRAL EXCELENTE
Stayed 2 nights in Feb 2026

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
La habitación me gustó todo muy limpio el hotel igual servicio en recepción todo bien Gracias
Stayed 2 nights in Feb 2026

6/10 Okay

Gaby

Mejoraría la habitación, las almohadas y sábanas tienen mal olor, agregado a olor a humedad. Por otra parte el pe
Stayed 3 nights in Jan 2026

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Buena respuesta del personal
Stayed 1 night in Jan 2026

10/10 Excellent

Marisol

Liked: Cleanliness, property conditions & facilities
Buen trato, lugar seguro y cómodo
Stayed 1 night in Dec 2025