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潘特隆飯店的評分

3 out of 5
潘特隆飯店
Crosera S Pantalon 3942, Sestriere Dorsoduro Vicino Ca Foscari, Venice, VE

評論

7.0

不錯哦

10 分，有夠讚；285 則評論中有 48 則" "
8 分，不錯哦；285 則評論中有 108 則" "
6 分，一般般；285 則評論中有 73 則" "
4 分，不太好；285 則評論中有 33 則" "
2 分，很糟糕；285 則評論中有 23 則" "

7.2/10

整潔度

7.2/10

員工素質

6.6/10

設施服務

6.6/10

住宿環境和硬體

6.8/10

環保程度

評論

8/10 不錯哦

Jessie，Guangzhou, China

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
ok，nice to provide us hot water for making tea
还行，就是主岛的房子都好挤哦，设备都很旧，早餐有点小气了，没啥好吃的。但是提供热水泡茶赞一个！

10/10 有夠讚

Tiziana

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Goede hotel, zuivere kamer.
於 2024 年 4 月住了 2 晚
Amedeo 於 2024年4月25日回覆
Geachte klant, bedankt voor uw feedback, wij zijn er blij mee. Wij doen altijd ons best om onze klanten tevreden te stellen.Groeten

10/10 有夠讚

Tina，Castro Valley

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
pantalon 於 2024年4月17日回覆
molte grazie

4/10 不太好

Amit

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is being falsely advertised on Expedia. It gives a location of the reception, but there is no mention that you are renting out apartments much further away from the reception. The hotel also advertises a bar/breakfast and rooftop patio, but as we had to stay a 10 minute walk away from the hotel reception, we had no way of enjoying these facilities IF they even existed. The apartment we werw given was filthy and had ants everywhere. The bathroom wasnt cleaned for our arrival either. Completely avoid if with young family
於 2024 年 4 月住了 2 晚
pantalon 於 2024年4月17日回覆
e' tutto specificato su expedia, camere in hotel e monolocale esterno a dieci minuti, deve solo leggere. l'appartamento e' stato consegnato pulito, nel caso in cui qualcosa non fosse stato di Suo gradimento , la reception e' a disposizione. , ma durante il soggiorno Lei non ha lamentato nulla. cordiali saluti

10/10 有夠讚

Meredith

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our stay in Venice was lovely. The hotel is an easy walk to restaurants and sightseeing spots. The antique furnishings and hand blown chandelier added to the charm of being in the Dorsoduro sestieri (which according to one local is the student & artist district). Check in/out was quick and straight forward.
於 2024 年 3 月住了 3 晚
Amedeo 於 2024年3月29日回覆
Dear Mrs.Sudborough, thank you for the kind words you spent on our hotel, it help us to always give our best for our special customers like you. Happy Easter

8/10 不錯哦

Jean-Luc

情侶出遊
喜歡：整潔度、員工素質和設施服務
Très bien situé dans Venise. Quelques rafraîchissements à prévoir au niveau de la chambre pour améliorer la qualité du service. Par exemple : --> Pare baignoire à faire installer dans la salle de bain --> Barre de douche à refixer
於 2024 年 3 月住了 4 晚
Amedeo 於 2024年3月24日回覆
Cher Client, merci pour votre feedback. Vos conseils nous aident à nous améliorer. Nous espérons vous avoir bientôt comme invité

8/10 不錯哦

EFTHIMIA

於 2023 年 12 月住了 1 晚
Amedeo 於 2024年1月1日回覆
Dear customer, thank you for your feedback, it helps us to improve more and more. Happy New Year

8/10 不錯哦

Mirna Julieta

於 2023 年 11 月住了 1 晚
Amedeo 於 2024年1月1日回覆
Dear customer, thank you for your feedback, it helps us to improve more and more. Happy New Year

8/10 不錯哦

Med abdelfatteh

喜歡：員工素質
C'est très bien passé
於 2023 年 11 月住了 1 晚
Amedeo 於 2023年11月19日回覆
Cher Client, nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel. Merci et nous espérons vous compter parmi nos invités à l'avenir.

8/10 不錯哦

Sabine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel for a reasonable price
It's a really nice place, it was clean and we were in a quiet street. The only caution I wanted to give other guests, is that our room is about 10 minutes away from the actual hotel. So if you're in the annex building be aware of that. We never used the roof terrace, because it was not convenient to go there. There is a nice little square around the corner where we would get our breakfast. The bed was comfy. Overall we enjoyed our stay and would recommend it for a traveler that wants to be in downtown Venice in a budget.
於 2023 年 9 月住了 2 晚
pantalon 於 2023年10月3日回覆
many thanks

2/10 很糟糕

clarice

於 2023 年 9 月住了 3 晚

8/10 不錯哦

Jorge Isaac

家庭旅遊
喜歡：住宿環境和硬體和客房舒適度
不喜歡：整潔度和員工素質
El hospedaje si son mas de 4personas debe hacer el check in en el hotel y luego caminar como 500mtrs a donde esta la habitación (apartamento) lo bueno es que esta equipado con refrigeradora y cocina. Ellos no limpiar el lugar a menos que se paga lo un adicional.
於 2023 年 6 月住了 3 晚
Amedeo 於 2023年7月28日回覆
Estimado cliente, gracias por sus comentarios. La limpieza del apartamento no se realiza como se describe en la reserva. Nos alegra que haya encontrado todas las comodidades que necesitabaEsperamos tenerlo como nuestro invitado en el futuro.Muchas Gracias

2/10 很糟糕

Antranig

親子旅遊
不喜歡：整潔度和員工素質
Mistakingly booked 13th to 17th March instead of February. My bad luck was that 13th to 17th of February and March had the same week day format (Monday to Friday). Although I've sent the flight details to the hotel (after they've asked the second day of booking) and it was clear screenshot that shows correct flight dates (13th to 17th February), but the hotel staff didn't warned me that flight dates are different then the hotel booking, and I think that they did this deliberately to let me in the trap. I've realised about the mistake only when I was in the hotel 13th February with my 2 kids, the receptionist tried to help me (thanks to him) when he've seen my bad situation, but the supervisor lady wasn't helpful at all. I've contacted Expedia for help, and asked them to preempt the booking or cancel it with a penalty, even I asked to postpone the booking to October, the hotel management has refused all. I think that Pantalon Hotel is the most greedy hotel in Italy, and I'll never book again there.
Amedeo 於 2023年7月16日回覆
Dear Customer, we are sorry for the mistake you made with the dates, you arrived a month early and it is not our fault. There was no trap on our part but only transparency as always.Best regardsHotel Pantalon

6/10 一般般

Jasmin

喜歡：整潔度
不喜歡：住宿環境和硬體
於 2023 年 6 月住了 4 晚
Amedeo 於 2023年7月28日回覆
Dear Customer, thank you for your feedbackGreetings

2/10 很糟糕

Shana

不喜歡：整潔度、員工素質和住宿環境和硬體
WORST “bed” I’ve ever slept in my life, paper thin pillow. NO A/C, MOLD all over shower curtain. Loud people outside on the street all nite.
於 2023 年 6 月住了 1 晚
PANTALON 於 2023年6月20日回覆
please ask to the reception about to activate the ac and any other information or complaint to accomodate you immediately. The bed is new.

4/10 不太好

Jason

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Remodelar el interior, no hubo are acondiciionado por supuesta disposicion municipal pero deben decirlo antes para saber antes de rentar.
於 2023 年 6 月住了 2 晚
pantalon 於 2023年6月6日回覆
AC IS OPENED IN SUMMER TIME WHEN THE TEMPERATURE EXCEEDS 24* AS DECREE.

2/10 很糟糕

Janie

於 2023 年 5 月住了 3 晚
Amedeo 於 2023年7月28日回覆
Dear Customer, thank you for your feedbackGreetingsAmedeo

4/10 不太好

Marianela

團體旅遊
喜歡：整潔度
不喜歡：員工素質
Mal servicio
Cometimos un error en la reserva y la atención de la persona en recepción fue muy mala, no tuvo ni la menor intención de ayudar a solucionar el problema. Su actitud dio mucho que desear. Por otro lado no teníamos toallas grandes y nos dijeron que no tendrían disponibles hasta el día siguiente. Que clase de hotel se queda sin toallas grandes, en resumen la habitación no estaba lista para cuando llegamos.
於 2023 年 5 月住了 3 晚
Amedeo 於 2023年5月29日回覆
Estimado cliente, gracias por su mensaje. Llegaste un día antes sin previo aviso, y por suerte teníamos el apartamento disponible, y mi colega inmediatamente lo puso a tu disposición. Para ello, necesariamente estaba preparado con todo lo necesario para ser alquilado. Hemos hecho todo lo posible para complacerte.Atentamente

8/10 不錯哦

Bahram

喜歡：整潔度、員工素質和住宿環境和硬體
It’s good overall
於 2023 年 4 月住了 3 晚
Amedeo 於 2023年5月7日回覆
Dear Bahram, it was our pleasure to have you as our guests. We do the best to satisfy our clients.Thank you

8/10 不錯哦

Bahram

家庭旅遊, 親子旅遊
喜歡：整潔度和員工素質
We have booked the apartments for 3 nights. There were Not cleaning the rooms
於 2023 年 4 月住了 2 晚
pantalon 於 2023年5月3日回覆
Dear guest, , the cleaning service is not available for the external apartment, please check the conditions,

2/10 很糟糕

Giuseppe

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Venezia non lo merita
Pessimo rapporto qualità prezzo - struttura fatiscente
於 2023 年 3 月住了 2 晚
pantalon 於 2023年4月6日回覆
buongiorno Signora, infatti Venezia bisogna conoscerla e capirla. gli edifici e le case hanno di base una struttura vecchia, la Sua camera , di colore blu, spaziosa, con un bellissimo lampadario di Murano, E' PERFETTAMENTE IN ORDINE, IL MATERASSO E' NUOVO E DI OTTIMA QUALITA, riscaldamento efficiente, impianti nuovissimi. La ringraziamo comunque, nonostante la poca simpatia che ci ha dimostrato durante il Suo soggiorno.

6/10 一般般

Michaela，San Antonio

喜歡：整潔度和員工素質
不喜歡：設施服務
Front desk was very friendly and welcoming. The location is perfect for walking to everything. It is a very loud hotel, the doors slam very loudly when closing, including the main door which you can hear from the 2nd floor. I was in a single twin bed room, which was extremely small for even one person. The bed was uncomfortable with 2 thin pillows. There is no shower curtain which can create a mess on the bathroom floor. I stayed 2 nights, but wouldn't stay more than that.
於 2022 年 10 月住了 2 晚
PANTALON 於 2022年10月19日回覆
THANK YPU

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
2 nuits à Venise à la mi-septembre
Notre séjour était acceptable. Notre chambre se situait juste au dessus de la terrasse du restaurant d’à côté et le samedi soir ce fut très bruyant (du bruit jusqu’à 2h30 du matin). Mais la nuit du dimanche, aucun problème. L’hôtel est dans le centre de Venise donc très bien situé. Le personnel est agréable.
於 2022 年 9 月住了 2 晚
pantalon 於 2022年9月26日回覆
many thanks

8/10 不錯哦

Lachlan

團體旅遊
喜歡：整潔度
Outdated decor but otherwise a decent stay in a good location in Venice. The only big negative was the layout of the bathroom which meant the toilet could only be used if sitting sideways..
於 2022 年 9 月住了 2 晚

10/10 有夠讚

Pat

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel was basic but delivered on what was promised. Clean and comfortable, the air-conditioning worked well and the fridge in the room kept our bottles cooled to perfection. No complaints.
於 2022 年 7 月住了 3 晚
pantalon 於 2022年7月20日回覆
many thanks

6/10 一般般

Holly

於 2022 年 7 月住了 2 晚
pantalon 於 2022年7月21日回覆
THANKS

10/10 有夠讚

Manfred

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sauber, schön, freundlich, unkompliziert. Einfach angenehm Jederzeit wieder
於 2022 年 6 月住了 1 晚
pantalon 於 2022年6月20日回覆
many thanks

2/10 很糟糕

luis

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
We spent 3 full days in venice and decided to stay an extra night. Hotel Pantalon was the only, and worse experience of our 12 days trip to Italy. The AC was not working, wifi unavailable and they charge an "extra-travel-tax" in euros upfront. Do to the A/C issue we decided to open the windows and we got eaten alive by mosquitos. The place is old with old deco, smells musty but to be fair at least the room was clean. For more than 2 hours a drunk person knocked and yelled uncontrollably at a room door with nobody to controll the situation.
於 2022 年 4 月住了 1 晚
Pantalon 於 2022年4月17日回覆
AC e’ chiusa, abbiamo aperto il riscaldamento . La tassa di soggiorno e’ obbligatoria , richiesta dal comune di Venezia . Quando prenota , lègga bene le condizioni di prenotazione , e’ ben chiaro che l’hotel e’ chiuso la notte . C’è un numero di emergenza per i casi di effettiva necessità , non di certo per due ragazzine della camera accanto che ridono o parlano a voce alta.

6/10 一般般

Nancy Maria

團體旅遊
喜歡：整潔度和員工素質
Great location and easy access to hotel with a code on the front door. Staff was on site at desk until 2:00 M-Fri and till 8:00 on weekends. Room was very clean and cleaned promptly every day. Fresh towels too. Mini fridge in room was a help as the restaurant was closed so we had breakfast in our room. Nice roof deck where we sat one warm morning for our breakfast. My biggest complaint was the bed - the mattress was like a rock and the pillows were flat as pancakes. I had a hard time sleeping due to the lack of bed quality. Don’t plan on spending much time in the room as it’s small and serviceable with one desk chair.
於 2021 年 11 月住了 8 晚
PANTALON 於 2021年11月28日回覆
dear madam, thank you for your message, our mattress are new, please check the condition before to make a reservation, please note the check in policy and it's writed without breafast. many thanks!

10/10 有夠讚

Timothy Edward

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 11 月住了 8 晚
PANTALON 於 2022年4月18日回覆
MANY THANKS

6/10 一般般

Björn

Budget Hotel, so budget standard. OK for that price.
於 2021 年 8 月住了 5 晚
pantalon 於 2021年8月20日回覆
thanks

10/10 有夠讚

Jakob

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 7 月住了 7 晚
PANTALON 於 2021年7月13日回覆
MANY THANKS

8/10 不錯哦

javier y.

喜歡：整潔度
Buen apartamento -ideal familias
Buen apartamento ambientado y equipado con mucho gusto a tono con Venezia. Solo podemos reprochar la nula contestación del hotel a nuestras consultas desde la plataforma y la falta de información a la hora de detallar que el paratmento NO está en el hotel, sino en en otra dirección a unos 10 minutos., esto no es ningún problema , pero impide acceder a los desayunos que era una de nuestras consultas. La zona es muy tranquila y bonita, no tan saturada como las zonas centricas de la ciudad. Muy recomendable para familias!
於 2020 年 1 月住了 2 晚

10/10 有夠讚

Carole

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent sur tous les points à l'exception du matelas qui était beaucoup trop ferme pour moi.
於 2019 年 12 月住了 1 晚

6/10 一般般

FABIEN

喜歡：員工素質和客房舒適度
不喜歡：整潔度
Bien situé
Hôtel bien situé au cœur de Venise un peu en dehors des zones trop touristiques. C’est la 4ème fois que j’y séjourne et cette fois-ci, j’ai été plus que déçu par la propreté (J’ai dû demander à ce que les poussières et les cheveux soient retirés de la salle de bain....)
於 2019 年 11 月住了 3 晚

4/10 不太好

Rachel

不喜歡：整潔度、設施服務和住宿環境和硬體
you can’t help that the room is tiny and you have to trip over your things to move around, same case with the bathroom , there was hardly any walking room to step out of the tub to between the bidet, toilet and corner sink. All that would have been fine to live with if they had done things they can control. There was no AC or fan to cool the room, the bed cover fabric headboard had spots on them and was raggedy old, the pillows were flat. also i only had one outlet in the room to use. mosquitoes and bugs didn’t bother me as much as the fact that there was no help climbing down 3 flights of carpeted steps with my luggage. But the worst part was the fact that the walls were so thin i could here the person in the bathroom next room! Ended up paying over €300 for two nights ... never again!
於 2019 年 10 月住了 2 晚

10/10 有夠讚

caroline

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
pantalon 於 2019年10月29日回覆
many thanks

6/10 一般般

caron

家庭旅遊
Centrally located and close to piazza Roma
Hotel very centrally located and near to a nice bakery and pizza place. We had the annex booked and when we went to check in we were told it was a 10 minutes walk away but they had a room upstairs we could use. After dragging 2 kids around Venice we didn’t fancy walking anymore so decided to use the room offered but I wonder whether the other place would have been nicer. Also it doesn’t state anywhere on the website that the annex is a 10 minute walk away.
於 2019 年 10 月住了 1 晚
pantalon 於 2019年10月29日回覆
thanks

10/10 有夠讚

Carlos

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I enjoyed my stay
I booked this hotel for one night in Venice with my parents. Our booking was actually at their annex which is less than a 10 minute walk from the actual hotel. My parents and I enjoyed our stay. The room was very big, but there isn't any separation in the room so we each got dressed in the bathroom. The annex isn't that far from the actual hotel, except the map that they give you to find the annex is confusing (even confused a local), someone from the hotel came to find us in the street and helped us find it. I thoroughly enjoyed the location of the annex, it was close to the Leonardo Plaza which boosts many restaurants and bars so that was a plus, and it is close to one of the gondola canals. If you are staying in Venice this is a good place. We only stayed 1 night because we were returning to Rome the next day. But I don't think you need more than 1 day/nigh in Venice anyway. They also let us leave our bags after we checked out since we still had a few hours before our train ride to Rome, so that was helpful. Plus, the hotel clerk gave us many options for dining when we asked.
於 2019 年 10 月住了 1 晚
pantalon 於 2019年10月24日回覆
many thanks

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
とても気さくな方達で、満足できる。 無理なお願いも笑顔で対応して頂き、感謝しています。
於 2019 年 10 月住了 1 晚
pantalon 於 2019年10月22日回覆
thanks

10/10 有夠讚

Igor

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Три дня в Венеции
Удобное расположение, чисто, аккуратно, есть терасса на крыше. Завтрак небрали, удобнее завтракать в городе, миллион ресторанчиков. Wi-Fi работает нормаль
於 2019 年 9 月住了 2 晚
pantalon 於 2019年10月16日回覆
thanks

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：住宿環境和硬體和客房舒適度
scarso comfort
Camera non insonorizzata, si sente persino quando nella stanza accanto accendono la luce... Il bagno è progettato al peggio: il wc finisce contro il lavandino che è troppo grande per la dimensione della stanza con un vecchio rubinetto che però è nascosto sotto una mensolina... doccia inserita in una minivasca senza tenda o vetri che impediscano all'acqua di inondare il bagno... Il prezzo pagato è veramente eccessivo per la qualità offerta.
於 2019 年 9 月住了 2 晚
pantalon 於 2019年10月2日回覆
??? La contatteremo per un nuovo progetto, grazie! la prossima volta, si goda la vacanza, venga rilassato e si applichi nella visita di questa splendida cityta !

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Guter Standort, etwas weg von der Menschenmasse, denoch zentral
於 2019 年 9 月住了 3 晚
pantalon 於 2019年9月23日回覆
thanks

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
於 2019 年 8 月住了 1 晚
pantalon 於 2019年9月23日回覆
thanks

8/10 不錯哦

Sylvie&Daniel，Terrebonne

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Room is small, but same as other places. Very clean. Personnel is VERY friendly .
於 2019 年 9 月住了 4 晚
pantalon 於 2019年9月13日回覆
thanks

8/10 不錯哦

HOUDA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 2 晚
pantalon 於 2019年9月3日回覆
many thanks

10/10 有夠讚

真實旅客

於 2019 年 8 月住了 2 晚
pantalon 於 2019年9月13日回覆
thanks

6/10 一般般

Jenny，Winnipeg

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The hotel has a lot of potential, but needs to improve their standards of acceptable conditions. Staff were polite. The bed and furnishings are uncomfortable and mostly damaged in some way. I wonder if there are safety standards for electricity, because everything operates with extension cords, which would never be approved in Canada. I travel mostly with dresses that require hanging, there really isn’t enough space for hanging more than 4 garments. I shared my concerns about the bed covers and headboard cleanliness, appearing dirty with food and crusted with old dust. It was not addressed. Other items in the room are very unclean, I wouldn’t touch the phone or side lamp. However, clean towels and linen were provided daily. The bathroom has a terrible design, mostly because showering without a curtain or door means water goes everywhere. Although the location is good for many reasons, this is not a hotel I can recommend and will not use unless it significantly improved.
於 2019 年 8 月住了 6 晚

8/10 不錯哦

Rabiaa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
pantalon 於 2019年8月16日回覆
thanks

2/10 很糟糕

Vincent

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Réserver un autre hôtel
Le lit affreux la salle de bain avec une baignoire cassée C'est rare que je commente mais la c'est grave
於 2019 年 8 月住了 1 晚
pantalon 於 2019年8月16日回覆
??? le bagnoire casse'?? parce que vous n'avez pas appele' la reception? madame, monsieur, , il n' y a pas de bagnoire casse' dans cet hotel.