All the staff are every nice and the room is extremely clean and comfortable. I would definitely choose this hotel again if I visit Venice next time!!!
Tsz Yan
6/10
ED
於 2018 年 6 月住了 6 晚
10/10
We really have a great time !
We will choose to stay there again next time!
Lin Min
於 2018 年 2 月住了 1 晚
10/10
Its a very good hotel. Great location, comfortable and quiet but its not essy to find its door. Try to call them if you csn't find them.
nobody
10/10
Highly reccomend the Premier apt in the annex at Palazzo San Luca. Lovely 2 bedroom with 4 beds, two terraces, kitchen and living area- all gorgeously furnished and well maintained. Location is perfect: Close to airport and train station and walkable to eveything. Cosmi at checkin was a delight and gave us great service and excellent meal ideas. Area was safe and charming. Apt is on second floor but they will assist with luggage if needed. Ac worked well and their instructions for checkin and transfers were perfect. Would absolutely stay again! Recvd a fantastic bottle of wine as a VIP expedia member and they stired luggage for us before and after checkin.
Mary
於 2025 年 6 月住了 2 晚
4/10
We traveled with three families; two stayed at the hotel nearby. Our annex panoramic apartment was a 15-minute walk from them and had several issues. Access required climbing seven steep flights of stairs, which we weren’t expecting. The shower was tiny and had little to no hot water for our group of four. The main bed was uncomfortable, with worn-out springs and poor-quality bedding. The loft had a skylight with no cover, making sleep difficult. While the rooftop patio was a nice feature, we ended up leaving after the first night despite booking three.
Mike
於 2025 年 6 月住了 3 晚
10/10
The service was great! Any time we needed assistance they were there to help and respond to us immediately. The apartment itself was fantastic, lots of room, very clean and in a great location. Thanks for an amazing stay, we will definitely look to stay here when we return!
Brian
於 2025 年 6 月住了 2 晚
10/10
Great serv
Dustin & Jennifer
於 2025 年 6 月住了 1 晚
10/10
Large property, more than enough room for our family of 5. Great location.
Shelley
於 2025 年 6 月住了 2 晚
10/10
Very clean. Super nice staff.
Melody
於 2025 年 6 月住了 1 晚
10/10
Lovely little spot in heart of old Venice. Staff were wonderful. Highly recommend.
Brian
於 2025 年 6 月住了 2 晚
8/10
Beautiful luxury suite and friendly staff.
John
於 2025 年 6 月住了 2 晚
10/10
Showe too small. I liked dverything else
Martin
於 2025 年 6 月住了 3 晚
6/10
Great staff.
Water leaks from ac not fixed even though it was notified to the staff.
Had to use a bucket in side the bedroom to contain the leak so it wouldn’t flood the bed room.
DR JOHN
於 2025 年 6 月住了 2 晚
10/10
The property is very conveniently located to all the popular places
SRAVYA
於 2025 年 6 月住了 3 晚
8/10
Great location if you decide to stay in Venice. There’s a supermarket just across the bridge. The staff were super friendly and helpful. they messaged me with directions to the hotel and arranged a water taxi for us to get to the airport.
There’s no lift, but they offered to help carry our luggage.
The only issue we had was that our AC unit broke on the first night. They checked it right away, but we didn’t realize it wasn’t working until later that night. Since the reception closes after 8 PM, no one was available at that time. However, someone came the next day and fixed it.
One small concern: our hotel room door was very easy for my two-year-old to open, so I had to keep a close eye on her.
YIMIN
於 2025 年 6 月住了 2 晚
8/10
property was very convenient to all the major sites around the area; staff was very helpful and hospitable
room was a little small by US standards, but very clean and again, location was excellent
robert
於 2025 年 6 月住了 3 晚
10/10
The staff was very professional and helpful during the check in greeting us with free drinks. They were able to accommodate early check in. The apartment was a block away from the main hotel and very was very spacious and clean and walkable distance to everything.
Bilal
於 2025 年 6 月住了 1 晚
8/10
Kyungjun
於 2025 年 5 月住了 1 晚
8/10
The property is very well located, walkable to shopping and restaurants. Very quiet and clean.
John
於 2025 年 5 月住了 4 晚
10/10
The front desk guys are excellent. Our room was great; modern and many amenities to be used.
We just didn’t like that this hotel does not have elevator.
Thanks a lot
Orlando
於 2025 年 5 月住了 2 晚
10/10
Amazing apartment with plenty of room for 5 adults. The master bath may be the largest bathroom I have ever had in Europe!
Scott
於 2025 年 5 月住了 1 晚
10/10
The roof top balcony was amazing! And the hosts were very kind. There is a water Taxi you can take from two minutes away for about $100 for two people. Seems like it was definitely worth it.
Mindy
於 2025 年 5 月住了 2 晚
10/10
Location is fantastic. The staff cannot do enough for you so friendly the hotel is clean and well worth every penny and if you get the chance to do the VIP package take it it was a fantastic experience.