露天餐廳、每日營業

鮑爾廣場飯店的評分

5 out of 5
鮑爾廣場飯店
San Marco 1459, Venice, VE

評論

9.4

好極了

10 分,有夠讚;1000 則評論中有 746 則" "
8 分,不錯哦;1000 則評論中有 172 則" "
6 分,一般般;1000 則評論中有 53 則" "
4 分,不太好;1000 則評論中有 16 則" "
2 分,很糟糕;1000 則評論中有 13 則" "

9.6/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very good location, we are looking forward to coming back again
於 2021 年 7 月住了 3 晚
Francesco - Guest relations 於 2021年8月3日回覆
Dear guest, Thank you very much for taking the time to review your experience at the Bauer Palazzo: our entire Team is enthusiast to read that your stay in our Hotel has exceeded your expectations, as we always strive to provide the most unforgettable Venetian experience to our valued guests! We are truly looking forward to welcoming you back to Venice in the next future, Best Regards

6/10 一般般

JOHN,San Jose

於 2022 年 10 月住了 3 晚

8/10 不錯哦

Terje

於 2022 年 7 月住了 2 晚

10/10 有夠讚

Katherine

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stay there whenever in Venice. The staff is friendly and accommodating to all requests. The terrace on Grand Canal is a wonderful place for hanging out and the hotel is an easy walk from St. Marks, museums and designer shops. Breakfast is included and abundant, and drinks and/or snacks outside on the terrace is a joy in good weather. The 7th-floor bar and restaurant provide a breathtaking panorama of the city.

6/10 一般般

michele

團體旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務
Property is located central Venice but offers very little for simple cup of coffee in morning Nothing available unless you want to spend 45 Euro per person on breakfast I also expected for the price a view of the water
於 2022 年 10 月住了 1 晚

10/10 有夠讚

ROBERT

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing experience breakfast and dinner overlooking Grand Canal. Only disappointment was dinner at rooftop restaurant. Staff was excellent and Hotel ideal location. Its own dock for water taxi arrival.
於 2022 年 10 月住了 4 晚
Angelica - Guest Relations 於 2022年10月31日回覆
Dear Robert,We would like to thank you for sharing your feedback following your stay at the Bauer Palazzo! We are glad to read that you enjoyed your stay in our Hotel and that you appreciated in particular the breakfast on the terrace and our excellent location. We are looking forward to welcome you back in the next future!Warm regards,

6/10 一般般

Virginie

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 4 晚
Angelica - Guest Relations 於 2022年10月28日回覆
Dear Virginie,Thank you for your feedback! We hope to welcome you back very soon!Warm regards,

10/10 有夠讚

OKSANA

於 2022 年 8 月住了 1 晚
Angelica - Guest Relations 於 2022年10月31日回覆
Dear Oksana,Thank you for your feedback! We hope to welcome you back very soon!Kind regards,

10/10 有夠讚

Gary

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really liked the Bauer. Amazing location to launch into various neighborhoods in Venice. Somewhat touristy and heavy with high end retail. While the room was a bit less modern than other hotel options it was clean and sufficed for our stay. The staff was very friendly and responsive. The rooftop bar was a highlight.
於 2022 年 10 月住了 3 晚
Angelica - Guest Relations 於 2022年10月22日回覆
Dear Gary,We would like to thank you for taking the time to share your feedback following your stay at the Bauer Palazzo. We are glad to read your lovely comments regarding the location of our building, a few steps from St. Mark Square, and service provided by our attentive Staff. We are truly looking forward to weclome you back on the occasion of your next visit to Venice!Kind regards,

10/10 有夠讚

WILSON

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
highly recommended
As always, a grand hotel with attentive service in a very special location.
於 2022 年 10 月住了 3 晚
Angelica - Guest Relations 於 2022年10月22日回覆
Dear Wilson,Thank you very much for your lovely feedback! We could't be more delighted reading your comment regarding our attentive service and how much you appreciated it, as we always strive to create memorable memories for our valed guests. We are also glad to read that you loved our location, very close to St. Mark Square, and we are looking forward to welcome you back very soon! Kind regards,

6/10 一般般

Gerard,New York

不喜歡:住宿環境和硬體
The Bauer is about to close for a 2 year major and much-needed remodeling that will upgrade the entire property which is old and tired. But I have to say the room I had was excellent, spotless and extremely comfortable. And the location on the Grand Canal is perfect.
於 2022 年 10 月住了 4 晚
Linda 於 2022年10月18日回覆
Dear Gerard,Thank you for sharing your feedback following your stay with us at the Bauer Palazzo. We were delighted to read that you enjoyed your stay and in particular your beautiful room and our excellent location. We are truly looking forward to welcoming you back.Warm Regards,Linda-Guest Relations

10/10 有夠讚

Darchele

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really enjoyed staying at the Baur. They provided free transportation to Murano & Burano. Location is great! Breakfast was great on the water with heaters for cool mornings outside.
於 2022 年 10 月住了 3 晚
Linda 於 2022年10月18日回覆
Dear Darchele,Thank you very much for taking the time to review your experience at the Bauer Palazzo. We were delighted to read that you enjoyed your stay and in particular our central position and the Breakfast on the Gran Canal.Our Team is truly looking forward to welcoming you back to Venice in the next future.Most cordially,Linda-Guest Relations

10/10 有夠讚

Chelsea

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A beautiful hotel right on the Grand Canal. The staff are friendly and provide excellent service. The rooms are beautiful and comfortable. The location is excellent, as it's within walking distance of many top tourist destinations.
於 2022 年 10 月住了 5 晚
Linda 於 2022年10月18日回覆
Dear Chelsea,Many thanks for you lovely feedback! The appreciation of the service we have provided you during your stay is the best recognition we can receive and we are extremely thankful for having taken the time to share this comment with us.On behalf of the entire Team, we are truly looking forward to welcoming you back.Kind Regards,Linda-Guest Relations

10/10 有夠讚

Mariana

團體旅遊, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
everything!
於 2022 年 10 月住了 1 晚
Linda 於 2022年10月18日回覆
Dear Mariana,We would like to thank you for your kind review regarding your stay with us. We are absolutely pleased to read that you have been satisfied with your experience.We truly look forward to welcoming you back to the Bauer.Most cordially,Linda-Guest Relations

10/10 有夠讚

Marie Madeleine Yvonne,Edmonton

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay!
於 2022 年 10 月住了 3 晚
Talita - Guest Relations 於 2022年10月16日回覆
Dear Marie,Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

10/10 有夠讚

Greg

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Unique
The Bauer is has a unique room layout which intrigued the family. It is in a great location and offered all services at a high standard.
於 2022 年 10 月住了 2 晚
Chiara - Guest Relations 於 2022年10月15日回覆
Dear Greg,thank you for sharing your feedback following your stay with us at the Bauer Palazzo. We were delighted to read you have enjoyed your time with us together with your family. Your lovely words are a real credit for us, as we always strive to create memorable moments in our guest experience to provide the most unforgettable Venetian stay.We are truly looking forward to welcoming you back very soon.Kind Regards

8/10 不錯哦

Gustavo

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 3 晚
Angelica - Guest Relations 於 2022年10月22日回覆
Dear Gustavo,Thank you for your feedback! We are looking forward to welcome you back very soon!Kind regards,

10/10 有夠讚

Isabel

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place, great location, friendly staff, best view of venice
於 2022 年 10 月住了 2 晚
Chiara - Guest Relations 於 2022年10月14日回覆
Dear Isabel,we would like to thank you for your kind feedback regarding your stay at the Bauer Palazzo. We couldn't be more delighted to read that you were completely satisfied of all the different aspects of your experience, including our friedly staff and our excellent location. Our Team is truly looking forward to welcoming you back to Venice in the next future.Kind Regards

10/10 有夠讚

Nancy

家庭旅遊
喜歡:整潔度和員工素質
Amazing location and staff
於 2022 年 10 月住了 1 晚
Chiara - Guest Relations 於 2022年10月12日回覆
Dear Nancy,we are extremely delighted to read you lovely feedback. The appreciation of the service we have provided you during your stay is the best recognition we can receive and we are extremely thankful for having taken the time to share this comment with us.We truly look forward to welcoming you back very soon to the Bauer.Kind Regards,

10/10 有夠讚

Fernando

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 3 晚
Chiara - Guest Relations 於 2022年10月12日回覆
Dear Fernando,thank you for choosing to stay at the Bauer Palazzo during your last visit in Venice.We are also very thankful to take the time to share your feedback with us.We remain at your full disposal in case you would like to share some more details of your experience with us.We truly look forward to welcoming you back very soon.Kind Regards,

10/10 有夠讚

Kristi

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy access
於 2022 年 10 月住了 1 晚
Chiara - Guest Relations 於 2022年10月11日回覆
Dear Kristi,thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

4/10 不太好

Jacqueline,Merion Station

團體旅遊
不喜歡:員工素質
Have been to Venice many times, but was celebrating a special birthday and decided to go to a grand hotel on the canal. This is not it. When we arrived, and started to check in, it was relatively easy. However, when we got to our room, we discovered that there was no key for the safe. When we called the front desk, they informed us they would bring up the key. 40 minutes later the key does not arrive, so we had to go back down to the front desk and they had to find the key. Also on the same day we had requested an extra pillow, that of course, did not arrive either until much much later. Our room was large but very, very tired and dark as it had zero view/natural light from any window. The hotel staff was pleasant although totally ineffective. When we ordered a water taxi to get to the mainland, they told us that it would be about a 10 min wait, and even gave us the water taxi number of the boat to be on the lookout when it arrive. It did arrive and they gave it away to someone else…it took a long time for us to get any water taxi, even though they were lined up at the hotel waiting for passengers. If you are looking for a special Venice hotel, skip this one. They seem to cater to small and medium size tourist groups and are not interested in the individual traveler. I would say it was not worth the money.
於 2022 年 9 月住了 2 晚

8/10 不錯哦

john

喜歡:整潔度、員工素質和客房舒適度
Great Location, old world style, pricey
A great location, just off St. Mark's Square. configuration of floors and elevators is odd. Staff was friendly, not very helpful. Room was clean and spacious, a bit worn out. Refrigerator in room non-functional. Roof top Bar and breakfast both nice areas, but very pricey.... (Breakfast buffet $5, Standard Martini $30).
於 2022 年 10 月住了 2 晚
Chiara - Guest Relations 於 2022年10月7日回覆
Dear John,thank you for sharing your feedback following your stay with us at Bauer Palazzo. We were delighted to read you enjoyed your stay and in particular our friendly staff, our clean and spacious room and also our excellent location. We truly appreciate our Guests’ comments and reviews. It is only through feedback such as yours that we are to maintain and indeed, where necessary, improve upon the service that we provide to our valued Guests.We are looking forward to welcoming you back. Kind regards,

4/10 不太好

Luca

不喜歡:整潔度、設施服務和住宿環境和硬體
Very run down, a 3 star property overpriced
於 2022 年 10 月住了 1 晚
Chiara - Guest Relations 於 2022年10月7日回覆
Dear Luca,thank you for taking the time and writing us in regards to your most recent experience at the Bauer Palazzo. We regret that some aspects of your stay did not live up to your expectations, and we truly hope we will have the opportunity to welcoming you back to make your next trip to Venice unforgettable.Best regards,

8/10 不錯哦

Karen

於 2022 年 10 月住了 2 晚

8/10 不錯哦

Natalie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location.
於 2022 年 10 月住了 2 晚
Chiara - Guest Relations 於 2022年10月7日回覆
Dear Natalie,Thank you very much for feedback! We are delighted to hear that you enjoyed our hotel facilities and location. We look very much forward to welcoming you back again soon! Warm regards,

10/10 有夠讚

Michael

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This IS THE HOTEL in which to stay! Location is the best give proximity to water ways, St.Mark's square, shopping, dining, and many more attractions!
於 2022 年 10 月住了 1 晚
Chiara - Guest Relations 於 2022年10月11日回覆
Dear Michael,thank you very much for taking the time to review your experience at the Bauer Palazzo: our entire Team is enthusiast to read that your stay in our Hotel has exceeded your expectations.We are truly looking forward to welcoming you back to Venice in the next future, Kind Regards

10/10 有夠讚

Arturo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
ES UN HOTEL HERMOSO Y LAS HABITACIONES ESTAN INCREIBLES, ES MUY RECOMENDABLE HOSPEDARSE EN ESTE HOTEL
於 2022 年 9 月住了 3 晚
Chiara - Guest Relations 於 2022年10月4日回覆
Dear Arturo,thank you very much for taking the time to review your experience at the Bauer Palazzo: our entire Team is enthusiast to read that your stay in our Hotel has exceeded your expectations, as we always strive to provide the most unforgettable Venetian experience to our valued guests! We are truly looking forward to welcoming you back to Venice in the next future.Kind Regards

10/10 有夠讚

Helen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location for St Mark's Square. Lovely spacious room. Excellent breakfast with a wide choice and great views from the covered terrace. The staff were very helpful and friendly. We had an excellent stay.
於 2022 年 9 月住了 5 晚
Andrei - Guest Relations 於 2022年10月3日回覆
Thank you for sharing your feedback following your stay with us at the Bauer Palazzo. We were delighted to read you have enjoyed your time with us together with your family. Your lovely words are a real credit for us, as we always strive to create memorable moments in our guest experience to provide the most unforgettable Venetian stay.We are truly looking forward to welcoming you back very soon.

8/10 不錯哦

Raymond

於 2022 年 9 月住了 2 晚
Chiara - Guest Relations 於 2022年10月4日回覆
Dear Raymond,thankful to take the time to share your feedback with us and we are really glad to read you have enjoyed your “Bauer experience”.We remain at your full disposal in case you would like to share some more details of your experience with us.We truly look forward to welcoming you back very soon.Best Regards

10/10 有夠讚

Emily

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Old world charm with modern day luxury!
We had the most incredible stay at the Bauer in Venice. The room was exquisite, spacious with an incredible view!!! The staff and service were beyond friendly and helpful. We felt fully taken care of! The location is always central which makes for getting around very easy. We came to see the Biennale and it was beyond inspiring! Can not wait to return!!!
於 2022 年 9 月住了 6 晚
Andrei - Guest Relations 於 2022年10月3日回覆
Dear Mrs. Smith,We would like to thank you for your kind feedback regarding your stay at the Bauer Palazzo. We are truly pleased to read that you completely enjoyed your stay in every single detail, and we are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience. Kind Regards,

8/10 不錯哦

Mohamad,Riyadh

團體旅遊
喜歡:整潔度
不喜歡:員工素質
My Expedia VIP access was not recognized and I didn’t get any room upgrade or free drink ..the room I received was very basic
於 2022 年 9 月住了 1 晚
Andrei - Guest Relations 於 2022年10月3日回覆
Dear Mr. Mohamad,We are very pleased to read that you enjoyed your stay with us and we would also like to thank you for sharing your comments on the basic room assigned. We would also like to thank you for pointing out the lack of VIP recognition. This is the only way to truly improve the service and product we provide to our Guests. We look forward to welcoming you back very soon.

10/10 有夠讚

Lawrence

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Luxury with an excellent location
The stay was fantastic. The location of the hotel was 2nd to none and the staff were friendly and extremely helpful. The De Pisis restaurant was very good and the rooftop bar was amazing. I would stay again on a return trip to Venice.
於 2022 年 9 月住了 1 晚
Chiara - Guest Relations 於 2022年9月30日回覆
Dear Lawrence,thank you very much for sharing such a beautiful feedback with us. It is a real credit to read that you have enjoyed your "Bauer experience". We are striving to create memorable moments for every guests and to know that we have managed to deliver a world class service, yet very genuine and friendly in these hard times it is the best recognition we can receive.On behalf of the entire Team, we are truly looking forward to welcoming you back very soon.Most cordially,

10/10 有夠讚

William

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location is superb ! Beautiful property , wonderful room !
於 2022 年 9 月住了 3 晚
Chiara - Guest Relations 於 2022年9月29日回覆
Dear William,thank you for sharing your feedback following your stay with us at the Bauer Palazzo. We were delighted to read you have enjoyed your time with us. Your lovely words are a real credit for us, as we always strive to create memorable moments in our guest experience to provide the most unforgettable Venetian stay.We are truly looking forward to welcoming you back very soon.Kind Regards

10/10 有夠讚

Herbert

於 2022 年 9 月住了 3 晚

10/10 有夠讚

Erika

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 5 月住了 4 晚
Chiara - Guest Relations 於 2022年9月27日回覆
Dear Erika,thank you for choosing to stay at the Bauer Palazzo during your last visit in Venice.We remain at your full disposal in case you would like to share some more details of your experience with us.We truly look forward to welcoming you back very soon.Kind Regards

10/10 有夠讚

bradford

於 2022 年 9 月住了 1 晚

10/10 有夠讚

David,Saratoga

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic location, grand hotel and impeccable service
於 2022 年 9 月住了 3 晚
Chiara - Guest Relations 於 2022年9月24日回覆
Dear David,we are extremely delighted to read you lovely feedback. The appreciation of the service we have provided you during your stay is the best recognition we can receive and we are extremely thankful for having taken the time to share this comment with us.We truly look forward to welcoming you back very soon to the Bauer.Kind Regards

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
sehr schönes Hotel zentral gelegen, freundliches Personal, grosses ruhiges Zimmer. Kann ich weiterempfehlen.
於 2022 年 9 月住了 3 晚
Valentina Guest Relations 於 2022年9月23日回覆
Dear Guest,thank you very much for such a lovely feedback.We are truly gald you enjoyed your stay with in every single detials and we look forward to welcoming you back.Best regards,Valentina

4/10 不太好

William Fulton,Dallas

團體旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The hotel itself was grand walking in, but our room made no sense. It was huge, with a large sitting room for no apparent purpose, a sofa that apparently was taken off of the titanic, holes in the fabric and legs broken off. Looked like a former furniture storage room. Chairs that were very worn. Underwhelmed to say the least.
於 2022 年 9 月住了 3 晚
Chiara - Guest Relations 於 2022年9月22日回覆
Dear William,first, let me take the occasion to thank you for your recent stay at Bauer Palazzo and for taking the time to share your feedback with us.We truly appreciate our Guests’ comments and reviews. It is only through feedback such as yours that we are to maintain and indeed, where necessary, improve upon the service that we provide to our valued Guests.We do regret that some aspects of your stay did not live up to your expectations, such as your room. I can reassure you that the Superior Suite you were allocated is usually praised for its comfort and privileged location.We sincerely hope that this experience will not permanently affect your faith in our Hotel, and that we will have an opportunity to welcoming you back in the future.Best Regards

10/10 有夠讚

Jeff

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is beautiful and the staff is very accommodating. We couldn’t ask for a nicer place to stay in Venice.
於 2022 年 9 月住了 2 晚
Chiara - Guest Relations 於 2022年9月21日回覆
Dear Jeff,thank you for sharing your feedback following your stay with us at the Bauer Palazzo. We were delighted to read you have enjoyed your time with us . Your lovely words are a real credit for us, as we always strive to create memorable moments in our guest experience to provide the most unforgettable Venetian stay.We are truly looking forward to welcoming you back very soon.Kind Regards,

10/10 有夠讚

Chad,Phoenix

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent property in a great spot. We took a water taxi from the airport directly to the hotel. Amazing experience.
於 2022 年 9 月住了 2 晚
Chiara - Guest Relations 於 2022年10月15日回覆
Dear Chad,thank you very much for taking the time to review your experience at the Bauer Palazzo: our entire Team is enthusiast to read that your stay in our Hotel has exceeded your expectations, as we always strive to provide the most unforgettable Venetian experience to our valued guests! We are truly looking forward to welcoming you back to Venice in the next future, Kind Regards

10/10 有夠讚

Ennio,Salgareda

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 9 月住了 1 晚

8/10 不錯哦

Laura

喜歡:整潔度和員工素質
於 2022 年 9 月住了 1 晚
Valentina Guest Relations 於 2022年9月19日回覆
Dear Laura,thank you for taking the time to share your feedback with us.We look forward to welcoming you back very soon.Kind regards,Valentina

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall very good
Generally a really nice hotel with friendly staff. Room lovely but very dark. Bathroom a bit dated. Disappointed that we didn’t get the free bottle of wine we were supposed to have.
於 2022 年 9 月住了 4 晚
Lucrezia-Guest Relations 於 2022年9月18日回覆
Dear Jennifer,Thank you for sharing your feedback following your stay with us at Bauer Palazzo. We were delighted to read you enjoyed your stay and in particular our friendly staff. We have taken into consideration your remark regarding the impression of our rooms. We are looking forward to welcoming you back. Kind regards,

8/10 不錯哦

Carol

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Perfect location, rooms a bit old fashioned and tired. Hotel needs renovation. Staff satisfactory. Convenient for walking and shopping. Great views of the canal.
於 2022 年 9 月住了 4 晚
Lucrezia-Guest Relations 於 2022年9月18日回覆
Dear Carol,Thank you very much for your feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

10/10 有夠讚

David

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Large comfortable room. Staff friendly and helpful.
於 2022 年 9 月住了 2 晚
Chiara - Guest Relations 於 2022年9月14日回覆
Dear David,thank you very much for sharing such a beautiful feedback with us. It is a real credit to read that you have enjoyed your experience at the Bauer Palazzo. We are striving to create memorable moments for every guests and to know that we have managed to deliver a world class service, yet very genuine and friendly in these hard times it is the best recognition we can receive.On behalf of the entire Team, we are truly looking forward to welcoming you back very soon.Most cordially,

10/10 有夠讚

Zachary

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 8 晚
Valentina Guest Relations 於 2022年9月12日回覆
Dear Zachary,thank you for your lovely feedback.We look forward to welcoming you back very soon.Best regards,Valentina

8/10 不錯哦

Joan,Boca Raton

團體旅遊
喜歡:整潔度、員工素質和設施服務
The staff is great. The location is great. The included breakfast on the beautiful terrace overlooking the Grand Canal is great. The rooms could use updating and they need charging stations for electronics.
於 2022 年 8 月住了 3 晚
Chiara - Guest Relations 於 2022年9月9日回覆
Dear Joan,we would like to thank you for taking the time to review your stay at the Bauer Palazzo. We are delighted reading your nice comment mentioning our excellent location, our rich breakfast and our spacious and panoramic terrace looking to Grand Canal and how much you appreciated them.We also thank you for sharing your remarks regarding the rooms and for this reason we would like to inform you that it is in program a renovation that will restore some parts of the hotel to their original splendor. We are looking forward to welcoming you back. Kind regards,

10/10 有夠讚

Ronald

喜歡:住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 3 晚
Lucrezia-Guest Relations 於 2022年9月8日回覆
Dear Ronald,We would like to thank you for your kind feedback regarding your stay at the Bauer Palazzo. We are truly pleased to read that you completely enjoyed your stay in every single detail, and we are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience. Kind Regards,