Does Hotel Tsarevets have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Hotel Tsarevets pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tsarevets?

Self parking is free at this property.

What time is check-in at Hotel Tsarevets?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Where is Hotel Tsarevets located?

Located in the heart of Veliko Tarnovo, this spa hotel is steps from Church of Sveta Bogoroditsa and Museum of National Revival & Constituent Assembly. Veliko Târnovo Archaeological Museum and Sarafkina Kâshta are also within 5 minutes.

Reviews, Deals & Photos 2025

10/10 Excellent

Petya

2024/7/23

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased with our stay!

Stayed 1 night in Jul 2024

2/10 Terrible

James D

2025/6/25

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel, the worst

First rooom wet mildewed cartep, second room filthy shag, nasty front desk personnel on personal calls, a/c pathetic. Ads look great with. Spa (tepid jacuzzi), worst hotel on trip, 13th hotel a jinx. Would you like it here?

Stayed 2 nights in Jun 2025

6/10 Okay

Lenard

2024/9/20

Liked: Cleanliness

Disliked: Property conditions & facilities

Location

Stayed 1 night in Sep 2024

10/10 Excellent

Yana

2024/7/11

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome small hotel with much more convenience and service than originally expected

Stayed 1 night in Jul 2024

10/10 Excellent

Constantin E

2023/7/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel very close to fortress

Nice hotel, spacious room, well equiped, very good breakfast. Very close to fortress, a little far from center.

Stayed 1 night in Jul 2023

2/10 Terrible

Gonzalo

2025/4/19

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Really poor!!! Not an hotel, rather a bunch of rooms with a so called spa. Receptions closes at night and nobody is there to address any situation. Bathroom only has a bathtub for shower without any courtains, so bathroom gets all wet and slippery. Make room concept was poor …. Just “made barely” the bed and dry the bathroom. There is a continuous noise in the bathroom at midnight for a couple of hours coming from the fact the toilet water tank was leaking and when the pump tries to load it again, there is a noise like a trumpet for a few seconds, every few minutes for a couple of hours at midnight. The air con does not work….. at least breakfast was decent. Do not understand how it got decent ratings because it always not good at all

Stayed 2 nights in Apr 2025

2/10 Terrible

Marc

2023/9/25

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Rudest reception I’ve ever received!

Receptionist was extremely rude, we arrived at our check in time of 2pm and was told to go away until 3pm, all we received was attitude and I had to argue that we were silver members and even showed proof our check in was 2pm. The same receptionist was also rude when we asked her to sort out the hot tub as it was luke warm and the water hurts weren’t working, she came in, pushed a button and was moaning that a technician needed to be called whilst walking away with attitude. We didn’t feel that we could ask her anything from there on in. Despite that the hotel was as lovely, clean and well maintained.

Stayed 1 night in Sep 2023

10/10 Excellent

Devindra

2025/9/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The receptionist was excellent. As a foreigner, her welcome and kindness was above and beyond, thank you kindly. The rest of the staff were also amazing. I will never forget the woman at breakfast bringing me Mikitsi with icing sugar, and telling me eat…eat, so personal and sweet. The spa is included, except for the turkish bath, and it was clean and refreshing after a long day of travelling. The hottub could of been a little hotter and with more jets, but nevertheless good enough. I would recommend this hotel to anyone, and when I return i will stay here again without a heartbeat!!

Stayed 1 night in Sep 2025

4/10 Poor

BEATRIZ

2025/6/17

Disliked: Staff & service, property conditions & facilities, room comfort

Nos ofrecieron un upgrade gratuito de la habitación, lo que es de agradecer. Sin embargo, todo el hotel incluida la habitación olía muchísimo a humedad. Las instalaciones estaban descuidadas e incluso rotas. El parking es solamente gratuito frente al hotel, si te hospedas aquí. Nosotros aparcamos en la calle de atrás y nos pusieron un cepo. Ubicación excelente para la fortaleza.

Stayed 1 night in Jun 2025

8/10 Good

Darren

2025/5/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Town to visit, hotel is freshly updated. Clean

Stayed 1 night in May 2025

10/10 Excellent

Shirley

2025/1/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel! Clean, esthetic, friendly and conveniently located to the fortress and a short walk to the main road. This hotel literally has the best towels and breakfast pastries ever ! Thanks for a wonderful stay!

Stayed 2 nights in Jan 2025

8/10 Good

Anelia

2024/11/11

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall nice place but the floor under ours was in full construction mode. The one thing that bothered us a bit was the toilets which were almost fully see through. It is great to get some privacy. Mattress as well was a bit worn off and ready for a change. Everything else was good

Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

2024/11/10

Liked: Cleanliness, staff & service, property conditions & facilities

When travelling to Bulgaria this is the hotel I like to use.

Stayed 1 night in Nov 2024

8/10 Good

Matthew

2024/11/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had an enjoyable stay at the hotel. The location was close to the castle, breakfast was great and I could park my motorcycle in the underground garage.

Stayed 1 night in Nov 2024

10/10 Excellent

Trifon

2024/11/4

Liked: Cleanliness, staff & service, property conditions & facilities

Can you believe that this hotel is only 3 star, amazing place, very delicious typical bulgarian breakfast. Quite and comfortable room with large bed and AC climatisation. Very young and friendly staff, large covered and outside parking place.

Stayed 2 nights in Oct 2024

10/10 Excellent

Anette

2024/10/31

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super dejligt sted

Lige fra det øjeblik vi trådte ind i receptionen følte vi os velkomne. Den sødeste pige tog imod os, fik parkeret vores bagage til værelset var klar og sendte os bare afsted med besked om, at formaliterne klarede vi når vi var klar. Selv om værelset ikke var helt nyt, var det pænt og rent at komme på. Godt udluftet og ingen nullermænd i krogene. Anden dags rengøring var nok gået lidt hurtigt, men det var kun på sengeredningen og de lidt henkastede håndklæder der fik en til at synes det. Generelt oplevede vi meget velvillighed og et ønske om at vi skulle befinde os godt. Vi havde valgt værelse med udsigt og det var et plus. Det kan anbefales at have et par ørepropper med. Der er lidt lydt og har man ''naboer'' der mødes og hyggesnakker på værelset, høres det tydeligt. Værelset var pænt og stort. God garderobe plads og et super lækkert badeværelse. Det eneste vi kunne have ønsket var muligheden for at lave en kop kaffe på værelset. Men alt i alt, så vi kan kun give vores varmeste anbefaling.

Stayed 2 nights in Oct 2024

4/10 Poor

Tomas

2024/10/4

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

Hotel called me 3 days before my arrival and asked for deposit. Unprofessinal staff during check-in. Hotel blocked my car in hotel parking, I have to wait long time till they open the gate. 24/7 reception is not available. Left rubbish in my room.

Stayed 3 nights in Oct 2024

8/10 Good

Núria

2024/9/13

Liked: Staff & service, amenities, property conditions & facilities

Ubicacion excelente

Stayed 2 nights in Sep 2024

10/10 Excellent

Eileen

2024/9/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant Spa hotel in great location

2 night stay. Great location just 5 mins walk to entrance fortifications and also sound and light. Elegant hotel with indoor Spa. Pool, sauna, steam room. Didn’t use as families enjoying. Super breakfast and reception staff particularly good.

Lovely bathroom but could do with shower curtain

Stayed 1 night in Sep 2024

6/10 Okay

Stefanie

2024/9/6

Liked: Amenities

Disliked: Property conditions & facilities

Didn’t like how the bathroom and shower were just glass. Zero privacy, n the bathroom door didn’t fully close. The bedroom was covered with carpet, which isn’t favourable since the bathroom door doesn’t fully close theres a solid chance that the water from the shower is getting the carpet wet

Stayed 1 night in Aug 2024

10/10 Excellent

James

2023/11/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We are going again.

We really enjoyed our stay. Super friendly morning staff.

Stayed 2 nights in Nov 2023

10/10 Excellent

Evgueniy

2023/9/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The sauna was not working properly.

Stayed 2 nights in Sep 2023

8/10 Good

Christophe

2023/8/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No room cleaning during the stay

Stayed 3 nights in Aug 2023

2/10 Terrible

Vilma

2023/8/3

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay in this hotel. Terrible

I informed the property for late check in. When we get there, he told us we can go to our room while he is setting up the sofa bed. He was doing the bed only using his one hand bcoz he was holding his phone with his other hand talking to somebody organizing their night out. He was not in a hurry at all. After he’s done that, I asked for more pillows. He came back without knocking just opened our door and gave me the pillows. I was at the middle of removing my bra and my daughter in a bathroom with opened door bcoz the light was not that bright. I told the guy he should at least knock and don’t just open the door. The sofa bed was moving squeeking, soft mattress. Dust on the tables, no enough lighting. Smelly room. With rubbish on a trash can. Breakfast food- they don’t top up any food once finished. Water is coming out if you press different juices on the machine. Staff not approachable, not smiling.

Stayed 1 night in Jul 2023

10/10 Excellent

Ashlee

2023/7/11

Liked: Cleanliness, staff & service, property conditions & facilities

The property has been beautifully updated compared to the photos listed here. The staff was incredibly friendly and the bed felt like I was sleeping on a cloud. The location is walkable to the fortress and many restaurants. It was very quiet. The showers were pretty spacious and clean. Please note the use of the spa is an extra charge. They have a salt room/sauna, steam room, heated lounge chairs, a small pool and hot tub. The breakfast buffet had many options. The hotel was a great value!

Stayed 1 night in Jul 2023

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