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Reviews of Hyatt Vacation Club at Hacienda del Mar, Dorado

3.5 out of 5
Hyatt Vacation Club at Hacienda del Mar, Dorado
301 Hwy 693, Dorado, Vega Alta

Reviews

9.4

Exceptional

Rating 10 - Excellent. 833 out of 1078 reviews" "
Rating 8 - Good. 147 out of 1078 reviews" "
Rating 6 - Okay. 52 out of 1078 reviews" "
Rating 4 - Poor. 18 out of 1078 reviews" "
Rating 2 - Terrible. 28 out of 1078 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Minelia

Liked: Cleanliness, staff & service, property conditions & facilities
Relac
Stayed 3 nights in May 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spot
Stayed 4 nights in May 2024
Response from Front Desk Manager on 2024/5/28
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic private beach. Great pool And two hot tubs. Super chill environment. It was never crowded or loud. The room was huge with a full kitchen that was perfect for us. I will definitely come back.
Stayed 5 nights in May 2024
Response from Front Desk Manager on 2024/5/28
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 4 nights in May 2024
Response from Front Desk Manager on 2024/5/28
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

8/10 Good

Jonathon Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, only ask is softer bathe towels!
Stayed 4 nights in May 2024
Response from Front Desk Manager on 2024/5/28
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Amanda Leeann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints very secluded nothing is walking distance. You definitely need to have a car. The room was probably the best I’ve ever stayed at the bed was like sleeping on a cloud. The shower was my absolute favorite. It was really a home away from home.
Stayed 4 nights in May 2024
Response from Front Desk Manager on 2024/5/28
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Rejoice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing 10/10 everything
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on 2024/5/27
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Genesia Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Front Desk Manager on 2024/5/28
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

tiffany

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and clean , definitely will come again
Stayed 4 nights in May 2024
Response from Front Desk Manager on 2024/5/27
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Winnie Hwa-Yen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and spacious. Will book again at the same location. Secluded and quiet with a private beach. Staff was extremely kind, accommodating, and professional especially Rodney. He’s the epitome of what customer service is.
Stayed 6 nights in May 2024
Response from Front Desk Manager on 2024/5/27
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in May 2024
Response from Front Desk Manager on 2024/5/26
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

2/10 Terrible

Jennifer

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was apathetic to any our basic needs such as clean sheets. Staff appeared annoyed at our mere presence.
Stayed 3 nights in May 2024
Response from Front Desk Manager on 2024/5/25
Thank you for taking the time to share your feedback. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Front Desk Manager on 2024/5/26
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Suhayri Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in May 2024
Response from Front Desk Manager on 2024/5/24
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Letrise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it’s private resort! Would be nice if the hotel has an airport shuttle service.
Stayed 3 nights in May 2024
Response from Front Desk Manager on 2024/5/24
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Christian

Stayed 4 nights in May 2024
Response from Front Desk Manager on 2024/5/24
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Rosemarie

Traveled with partner
Beautiful place. Ocean fabulous, pools fabulous. Restaurant and staff. Fabulous. Will be back
Stayed 7 nights in May 2024
Response from Front Desk Manager on 2024/5/24
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Sorin, Northville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fully equipped kitchen, intelligently compartmentalized, with a separate bedroom and separate entrances to the bathroom. Huge refrigerator. Need some repairs here and there but is a quiet and very nice positioned in a golf at ocean towards south. Nice place
Stayed 6 nights in May 2024
Response from Front Desk Manager on 2024/5/24
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely yet isolated property. The beach and water were amazing with plenty of chairs and umbrellas. The pool relaxing (and I think it was fresh water too) The wild/free range horses in the evening were beautiful. Some drawbacks were; the bed was sunken and on a metal platform that squeaked with every turn, the power in the entire hotel did go out momentarily but was turned on within 5 minutes. There is only one restaurant on site. (But it was delicious with great service.) And any activities or excursions are quite a drive from this property. So a rental car is a must.
Stayed 6 nights in May 2024
Response from Front Desk Manager on 2024/5/24
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and very professional
Stayed 5 nights in May 2024
Response from Front Desk Manager on 2024/5/24
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Lashika M

Traveled with partner
I loved it and plan on going back before this summer is over , very friendly,very professional and the rooms are very clean
Stayed 3 nights in May 2024
Response from Front Desk Manager on 2024/5/24
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was absolute paradise. The Mahi Mahi Restaurant on sote was great and convenient!
Stayed 3 nights in May 2024
Response from Front Desk Manager on 2024/5/24
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

8/10 Good

John M

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is not a hotel. It is a vacation condo rental. Condos are nice. The only restaurant has a lot to be desired. Pool area and beach are nice.
Stayed 6 nights in Mar 2024
Response from Front Desk Manager on 2024/5/21
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Lucinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful place to enjoy a relaxing vacation!
Stayed 6 nights in May 2024
Response from Front Desk Manager on 2024/5/20
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Aarian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area of construction was an eye soar when looking at the ocean view from my room
Stayed 3 nights in May 2024
Response from Front Desk Manager on 2024/5/20
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Carlos, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Del Mar was such a wonderful resort. I highly recommend that you guys stay here at this resort. Amenities are amazing and access to the beach is amazingggg!
Stayed 8 nights in May 2024
Response from Front Desk Manager on 2024/5/20
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Blake Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely stunning! It’s gated and located in a safe area with many excellent local food options but honestly the resort’s restaurant Maui Maui Bar and Grill is fantastic and affordable. The pool area is amazing and beach is breathtaking and more secluded. The staff are so friendly and accommodating and offer so many activities and events. The rooms are spacious, updated, and clean. Highly recommend!
Stayed 7 nights in May 2024
Response from Front Desk Manager on 2024/5/19
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is absolutely beautiful! The staff were very helpful. Everything was very clean. The beach was so clean and beautiful. We pretty much had it to ourselves. We really enjoyed our stay.
Stayed 7 nights in May 2024
Response from Front Desk Manager on 2024/5/19
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an amazing experience that really got it right. The pool to beach access was breathtaking along with how much of the beach you could walk down and up. This was a safe space for those with young kids but also offered some very adult space with the mahi mahi bar. The drinks and food were amazing we recommend this place for anyone that is wanting a more peaceful experience of Puerto Rico and is okay with longer commutes to and back from Old San Juan. You’ll need to definitely rent a car or put money aside for daily transportation.
Stayed 4 nights in May 2024
Response from Front Desk Manager on 2024/5/19
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Shelby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that fits seamlessly into the natural landscape and private beach. Friendly staff. Fellow guests were quiet and respectful.
Stayed 5 nights in May 2024
Response from Front Desk Manager on 2024/5/19
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Debria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024
Response from Front Desk Manager on 2024/5/18
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Lisa Marie

Liked: Amenities
Very clean, wonderful and helpful staff The pool and beach were great!
Stayed 4 nights in May 2024
Response from Front Desk Manager on 2024/5/19
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 5 nights in May 2024
Response from Front Desk Manager on 2024/5/21
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Martha C Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more dining options. It’s not fair to only have one place on site which obligates the customer to only dine there. Mahi staff isn’t the kindest nor do they provide great customer service. I’ve stayed twice but looking for something different during my next stay.
Stayed 2 nights in May 2024
Response from Front Desk Manager on 2024/5/21
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda del Mar lo tiene todo lindos apartamentos con full kitchen solo de comprar una marketa de la semana y listo. Tiene lavanderia conveniente y todo muy amables. Definitivo reservare para mi proximo viaje
Stayed 5 nights in May 2024
Response from Front Desk Manager on 2024/5/21
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Cindie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that this property was quiet. We Honeymooned here for two full weeks and it was so beautiful and relaxing. The room didn’t get cleaned when they said it would but no biggie. Also my $90 bikini went missing when they did clean the room. Other than that the stay was picture perfect. The grounds says no smoking but the smell of weed was pungent most of the time, so we couldn’t sleep with our sliding room door open. The stay was simple beautiful though. The views were unmatched, and the room was very clean. My now husband and I enjoyed our stay very very much. The staff were attentive when we needed umbrellas and when the neighbors were fighting though. I would definitely recommend this resort to anyone seeing peace, comfort, cleanliness with a garden of Eden view.
Stayed 15 nights in Apr 2024
Response from Front Desk Manager on 2024/5/20
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
love it
Stayed 7 nights in May 2024
Response from Front Desk Manager on 2024/5/20
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

8/10 Good

Aylis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice just wish they had more dining options and entertainment
Stayed 4 nights in May 2024
Response from Front Desk Manager on 2024/5/20
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Luz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be coming back on my next trip to PR!
Stayed 7 nights in May 2024
Response from Front Desk Manager on 2024/5/20
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

JASON RAYMOND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and view !!
Stayed 5 nights in May 2024
Response from Front Desk Manager on 2024/5/17
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Catrina D

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and a very beautiful resort
Stayed 3 nights in Mar 2024
Response from Front Desk Manager on 2024/5/17
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Katherine, Peekskill

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The staff was very accommodating and welcoming. You must rent a car to travel the island or to travel to the local restaurants. There is nothing within walking distance to the resort . I would definitely stay here again . It was such a beautiful and relaxing vacation!
Stayed 4 nights in May 2024
Response from Front Desk Manager on 2024/5/17
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the beach here. It looks like a postcard for a tropical vacation. All you hear is the ocean and nature. Hotel is nice, as well as the pool area. there is only one restaurant on the property, good food, variety and service. You need a car if you want to venture out. This is a spot if you want to unplug and relax.
Stayed 3 nights in May 2024
Response from Front Desk Manager on 2024/5/17
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

ChristiN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place we had to come back
Stayed 2 nights in May 2024
Response from Front Desk Manager on 2024/5/15
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and peaceful, quiet, two hot tubs, beautiful pool and a private beach. The rooms are beautiful, balcony view gorgeous, washer and dryer in the unit. You have everything you need, sponges, soap, dishes, fridge, coffee maker, microwave, plenty of towels.. The hotel has only one dining option, but there are other places near by the resort. The staff was super friendly and helpful. We enjoyed shoping in a town of barcelonita, only 30 min away. It has a big outlet mall, some souvenir shops. We stayed 7 days at this resort and loved every bit of it.
Stayed 7 nights in May 2024
Response from Front Desk Manager on 2024/5/15
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

8/10 Good

Nailah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Front Desk Manager on 2024/5/17
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Renae Devante

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was extremely nice. I truly enjoyed my stay here.
Stayed 5 nights in Mar 2024
Response from Front Desk Manager on 2024/5/14
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Taunya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were very kind and helpful. They helped us order food to be delivered from in town. They were awesome!
Stayed 3 nights in May 2024
Response from Front Desk Manager on 2024/5/14
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member Luis greeted my wife and I and was extremely helpful l. He gave us a brochure and piece of paper showing showing things to eat and do in Dorado. All of the staff were very kind and spoke fluent English and Spanish. The room itself was very clean and extremely nice. The housekeeping is on point and they do their job very well.The view was excellent and the private beach, pool, hot-tub, and facilities were very nice. The Mahi-Mahi Restaurant is on premise and makes good food and drinks at a reasonable price. The resort could add a breakfast similar to other hotels is the only downside.
Stayed 7 nights in May 2024
Response from Front Desk Manager on 2024/5/14
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property manager he was so sweet and nice
Stayed 3 nights in May 2024
Response from Front Desk Manager on 2024/5/13
We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!