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切爾諾莫賭場飯店的評分

4 out of 5
切爾諾莫賭場飯店
33 Slivnitsa Blvd, Varna

評論

7.8

不錯哦

10 分，有夠讚；122 則評論中有 43 則" "
8 分，不錯哦；122 則評論中有 45 則" "
6 分，一般般；122 則評論中有 18 則" "
4 分，不太好；122 則評論中有 9 則" "
2 分，很糟糕；122 則評論中有 7 則" "

8.4/10

整潔度

7.6/10

員工素質

7.6/10

設施服務

7.6/10

住宿環境和硬體

7.8/10

環保程度

評論

2/10 很糟糕

wojciech

於 2024 年 1 月住了 3 晚

8/10 不錯哦

Anders

商務旅客
喜歡：員工素質和客房舒適度
Gammalt hotell men bra läge
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Bilgin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Timothy

喜歡：整潔度、員工素質和住宿環境和硬體
Very wheelchair friendly with amazing room accommodations. Rollin shower best I’ve ever seen.
於 2023 年 9 月住了 3 晚

8/10 不錯哦

Raphael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good situation and the view from the room is beautiful
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Brent，guttenberg

團體旅遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
Fantastic location but some renovations going on, easy parking, nice room
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Direnc

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It is probably best hotel to stay in Varna, we will definitely comeback another time.
於 2023 年 6 月住了 10 晚

6/10 一般般

PASCAL

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Hôtel très bien placé avec belles vues sur la ville et la Mer Noire. En revanche, aucun accueil digne d'un tel établissement. Personnel à l'accueil guère aimable et dont l'anglais est approximatif. A éviter si possible.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Michael

於 2023 年 6 月住了 1 晚

8/10 不錯哦

Marina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 有夠讚

YITZHAK，beit shemesh

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The location is absolutely great.all rooms have a balcony,which is a big plus.The view is just beautiful. Staff is really helpful.
於 2023 年 5 月住了 3 晚

6/10 一般般

Yoshiyuki

於 2023 年 5 月住了 1 晚

8/10 不錯哦

Patrick

商務旅客
喜歡：整潔度和客房舒適度
於 2023 年 3 月住了 4 晚

10/10 有夠讚

shira

於 2022 年 12 月住了 5 晚

2/10 很糟糕

RIZA GÜRÜNLÜ

於 2022 年 12 月住了 3 晚

10/10 有夠讚

Dov

於 2022 年 12 月住了 1 晚

8/10 不錯哦

MARCELLA

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Good room and clean

8/10 不錯哦

Matan

團體旅遊
喜歡：整潔度和員工素質
於 2022 年 11 月住了 3 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：住宿環境和硬體和客房舒適度
Naja…für 2-3 Nächte ist ok
於 2022 年 11 月住了 2 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

6/10 一般般

Eran

於 2022 年 11 月住了 1 晚

8/10 不錯哦

Vildan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚

8/10 不錯哦

Ali

於 2022 年 10 月住了 1 晚

8/10 不錯哦

Lars Willy

喜歡：整潔度、員工素質和客房舒適度
Autumn in Varna!
Everything could have been perfect if carpets in room was cleaned, less perfume in public areas! Breakfast and wifi good, location perfect!
於 2022 年 9 月住了 7 晚

8/10 不錯哦

Elena

於 2022 年 9 月住了 4 晚

2/10 很糟糕

Yoel

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is not in a position to receive guests
於 2022 年 9 月住了 4 晚

10/10 有夠讚

Erika

家庭旅遊
喜歡：整潔度
不喜歡：員工素質
Great location staff is very rude.
於 2022 年 8 月住了 7 晚

4/10 不太好

真實旅客

不喜歡：整潔度和員工素質
Extremely bad service - needed toilet paper but they told us they will give us later - safety box didn’t work - couldn’t find our booking - didn’t clean/remove used cups in room Would not recommend.
於 2022 年 8 月住了 4 晚
PR, Hotel&Casino CHERNO MORE 於 2022年8月11日回覆
Dear Valued Guest, Thank you for taking the time to get in touch. We are sorry to hear that your experience with Hotel&Casino CHERNO MORE wasn’t that good. We try hard to make every experience positive, but sometimes we miss the mark. Thank you for letting us know about the troubles you’ve experienced. We are going to talk to our team and fix this. Please know that this is not normally how we do business. We want all customers to feel welcome and appreciated, and we’re sorry that this didn’t happen for you.

10/10 有夠讚

Ian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
Look beyond the repair work the room was spacious fully equipped and had one of the most modern bathrooms I’ve seen with separate shower and bath This is going to bean amazing hotel very centrally located and plenty of independent car parks nearby at the moment till theirs is completely renovated
於 2022 年 5 月住了 1 晚
Ekaterina 於 2022年5月30日回覆
Thank you for choosing Hotel & Casino, Thank you very much for the kind words. We hope to see you again soon. Best Regards, Hotel management

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 1 晚

8/10 不錯哦

GURCANASKIN

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Guzel otel
Otelın konumu cok ıyı, temızlık guzel kahvaltı mukemmel. Tek sorun otopark.
於 2021 年 11 月住了 1 晚

10/10 有夠讚

Eugen

於 2021 年 11 月住了 3 晚

10/10 有夠讚

Anas

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ideal location, new rooms
Really nice place exactly at the center where everything is nearby, The hotel is under renovation, the room was fully equipped with everything with an amazing view. Its better than expectations and photos
於 2021 年 11 月住了 3 晚

10/10 有夠讚

Gökalp

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 10 月住了 1 晚

8/10 不錯哦

Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, but smelled like cigarettes.
The hotel’s location was perfect. The only issue was that the entire hotel smelled like cigarette smoke. Although, it was non-smoking, it must have allowed smoking at one time and for a long time, because it just seemed to be entrenched.
於 2021 年 9 月住了 2 晚

10/10 有夠讚

Egil

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Meget bra opphold. Flott og god frokost. Kommer garantert tilbake.
於 2021 年 9 月住了 2 晚

10/10 有夠讚

Petya

團體旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 2 晚

10/10 有夠讚

ibrahim

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 2 晚

10/10 有夠讚

nevrie

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
amazing
very clean room , big shiny bathroom with separate showerroom. great location . i will definetly come back again
於 2021 年 8 月住了 2 晚

8/10 不錯哦

Abdelhafid

團體旅遊
喜歡：整潔度、員工素質和客房舒適度
Bon hôtel mais peut mieux faire
Bon hotel mais ne mérite pas ses 4 etoiles. Bien placé, mais établissement vieillissant.
於 2021 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super!
於 2021 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great hotel, great location.
於 2021 年 7 月住了 2 晚

8/10 不錯哦

Boris

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 10 月住了 1 晚

6/10 一般般

Jason

喜歡：整潔度
不喜歡：員工素質
Communist era hotel.
This hotel is a relic of the communist era, it is a rather ugly grey tower that is about to get a long overdue revamp. The employees are on the whole a rather dour bunch, and due to the Coronavirus they meke it quite obvious they'd rather not be there.. If youre thinking about getting room service, then i'd maybe think again, as the food is probably the worst hotel food ive ever had, but there is a nice restaurant that faces the hotel lobby. The rooms are decent enough, and the hotel is ideally situated for the city centre and beach front, with great views across the city and bay, but its below par breakfast lets it down, even if it is competitively priced.
於 2020 年 3 月住了 3 晚
The team of Hotel & Casino Cherno more 於 2020年3月24日回覆
Dear Jason, We would like to thank you for taking the time to send us your feedbackI.It is with regret to understand that you did not like the breakfast. Please never hesitate to inform our team of any issues or concerns you may encounter during your stay. It is not an excuse, but to be able to follow the restrictions and the currrent emergency measures due to the spread of COVID-19 we are now offering 2 options of breakfast served as room services.We hope to welcome you back when the situation worldwide is over and to take advantage of our buffet breakfast served in the panoramic restaurant. Best regards, The team of Hotel & Casino Cherno more

10/10 有夠讚

RONALD

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
The team of Hotel & Casino "Cherno more" 於 2020年2月25日回覆
Dear Ronald, Thank you for staying with us and for rating us with the excellent score. We truly hope to welcoming you again in near future!

10/10 有夠讚

christoforos

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚
M.Petrova 於 2020年2月3日回覆
Dear Christoforos, Thank you for rating us with the perfect score! We are looking forward to welcoming you again in very near future!

6/10 一般般

真實旅客

喜歡：整潔度
不喜歡：住宿環境和硬體
Very average place. Tired and not that modern, only some of tge ftont desk spoke English. It took 3 visits to reception till i had a working door key. Was upsetting the next day not to ge allowed to use mens room on reception level, it was unfortunate the person dpoke no English, he did not kniw i was staying there
於 2020 年 1 月住了 3 晚
The team of Hotel & Casino "Cherno More" 於 2020年1月7日回覆
Dear Guest, Thank you for taking time to write a feedback. We highly apprecite all comments in order to upgrade our services. Currently we are in a process of full renovation and reconsrtruction so we will be able to offer modern and effecient facilities in near future. We truly hope to welcome you again as our guest and to meet all your expactations.

8/10 不錯哦

mark

喜歡：客房舒適度
不喜歡：員工素質
於 2019 年 12 月住了 4 晚
The team of Hotel & Casino '"Cherno more" 於 2020年1月7日回覆
Dear Mark, Thank you for staying with us. We hope to welcoming you again in near future!

6/10 一般般

真實旅客

喜歡：整潔度
於 2019 年 12 月住了 3 晚
M.Petrova 於 2020年1月22日回覆
Thank you for your feedback. We hope to have a chance to welcoming you soon.

10/10 有夠讚

Mandy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Thumbs up 👍
Very helpful polite Staff definitely stay there again 👍
於 2019 年 12 月住了 2 晚
The team of Hotel & Casino Cherno more 於 2019年12月13日回覆
Dear Mandy, Thank you for your comment and for rating us with the perfect score! We are looking forward to welcoming you again in very near future!