Find hotels near Valley Mall, Yakima from NT$2,292

"Mattresses smelled like pee Pillows were very tiny Had noisy neighbors that kept waking us up through the walls by headboards hitting the wall and moving our headboard as well Shower did not drain and the free shampoo was already used and still in our room "

"Very nice place to stay"

"Friendly staff and cute and comfortable room"

"This property is always so wonderful. Staff is great and room is large and comfortable. We have stayed multiple times and will continue to stay. Central location. Great breakfast. And staff is so kind. Thank you. "

"I am honestly shocked by how disgusting this experience was. The moment I walked into the room, there was a smell and the window was open, which should have been my first clue that something was wrong. There were two queen beds, and when I walked over to the one closest to the door, something immediately felt off. I pulled back the comforter and sheets and it was obvious the bed had not been changed. There were black specks and hair in the sheets. Absolutely revolting. No guest should ever have to inspect a bed to make sure it was actually cleaned. To make matters worse, before I even discovered that, I had already asked the front desk where to get ice and was told the ice maker in my room did not work. I was instructed to bring the tray down and they would fill it for me. Not a major issue on its own, but just one more sign that the room was not properly maintained. The most unbelievable part was the manager’s reaction the next day. She acted as though this was a minor inconvenience instead of a serious sanitation failure. She simply said she would not charge me, with very little urgency, concern, or real apology. The whole response was bizarre and far too casual for something this unacceptable. Dirty, unchanged sheets are not a small mistake. They are basic housekeeping. The condition of the room was bad enough, but the indifferent response from management made it even worse. I have no confidence this property takes cleanliness or guest con"

"Night one, our bed frame fell, we called the front desk and they stated “ I’m working alone and there is really nothing I can do. If you can wait until midnight I may be able to help”……the next morning we asked for fresh towels for showers, and was told they are low and don’t have any. "

"great"

"The whole place needs to be maintained. The toilet didn’t flush completely, the bathroom fan was coated in duat, the tub plug was broken, the hairdryer was missing the safety cover. The air conditioner blew air but never got cool. There was only a few working stations on the TV. There was an alarm from the WA State Patrol office off and on both nights we were there. The first night we had to park in the gravel lot and entered through a door where a guy was sitting smoking. There was dog food in piles on the third floor. I asked about thw toilet and was told to hold the handle down longer. It was not worth what we paid and we will not be staying there again."

"Very clean and comfortable. The breakfast was great. "