The property is wonderful but needs a little updating. The staff are all fabulous from front desk to the bar, restaurant staff. Can’t fault them at all ! Thank you to all the staff for making our stay so memorable.
Bikram
於 2024 年 2 月住了 2 晚
10/10 有夠讚
Joanna
2024年2月3日
Joanna
於 2024 年 1 月住了 3 晚
10/10 有夠讚
Mark
2023年12月14日
Mark
於 2023 年 12 月住了 1 晚
4/10 不太好
Heather
2023年12月10日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和客房舒適度
Such a let down.
Honestly I hate writing this review, but, we were not happy with this hotel at all. Especially for it being a 5 star hotel. We expected so much more from this place. The staff is great but we booked a room with a tub and when we checked in they said they “upgraded” our room. It was a split level and no tub. It was tiny and a pain to go up and down the stairs at night in the dark, I had to turn lights on so I wouldn’t fall and die. Then as soon as we checked in we jumped in the shower because we had been traveling all day and someone just rolled into our room. Luckily I had a robe on. But really?! Like what the hell. Not to mention the NOISE!!! Oh my gosh. I am talking electric guitars playing until midnight right outside our window every night. And then we purposely left the “do not distrub” off of our door so the room could be cleaned and stuff and both nights there was a letter by the door that said they didn’t do the turndown service because of the do not disturb. Which was a lie, It was not on the door. They just didn’t do the turndown service. I was so excited for this hotel for our honeymoon. So dissapointed.
Heather
於 2023 年 12 月住了 2 晚
10/10 有夠讚
Samuel
商務旅客
2023年11月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing staff
Samuel
於 2023 年 11 月住了 1 晚
8/10 不錯哦
Pauline
家庭旅遊
2023年10月23日
Apparently we were upgraded to a ground floor suite, 003, but it was very noisy on the front of the hotel with bars and music outside our window. It was also very dark in the room as we could not have the shutters open due to noise and people dining outside the window could see straight in.