Dear guest, we thank you for the dedicating time letting us know about your Experience with us. Thank you for highlight our breakfast buffet service!!, we feel happy you enjoyed it. We take note of the recommendations to improve every day and we hope to see you back son. Best regards,

It has been very kind of you, that you took the time to let us know about your amazing experience. We truly hope that you come back and give us another opportunity to reach your expectations.

Estimada Sra. Cedillo, Gracias por su reseña acerca de su experiencia en nuestro hotel.Nos sentimos muy contentos de comprobar a través de sus comentarios que realmente han disfrutado de una experiencia agradable y confortable en nuestro establecimiento. Fue un placer para todo nuestro equipo haber podido brindarles una estancia tan satisfactoria.Esperamos poder recibirle de nuevo en un futuro próximo. Atentamente,Ray García, Guest Experience Manager - Meliá Valencia

Querida señora, Muchas gracias por la reseña acerca de su experiencia en Meliá Valencia y la inmejorable valoración que ha compartido.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Ray García, Guest Experience Manager - Meliá Valencia

Dear Madam,Thank you for the time taken to share your experience of staying with us.We're delighted to hear that our hotel's location and proximity to excellent dining options enhanced your stay. Our commitment to offering a premium room experience is reflected in the cleanliness you've highlighted, and we take pride in the condition of our facilities. However, it concerns us to learn about your perception of our service culture. Our team strives to treat every guest with the utmost respect and attentiveness, and we apologize if we fell short in delivering this during your visit. Rest assured, we are dedicated to providing a welcoming atmosphere where every guest feels valued.We hope to welcome you back. Best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Dear Sir,Thank you for sharing your experience with us.We are delighted to hear that you appreciated the cleanliness and tranquil ambiance of our hotel, away from the hustle and bustle of Valencia's center. It's wonderful to know that our service and room amenities contributed positively to your stay. Our team strives to deliver a premium room experience, and your satisfaction is a testament to our service culture. We hope you had the chance to enjoy the gastronomic experiences at our Socarrat Restaurant or the signature cocktails at Varsovia.We are looking forward to welcoming you again. All the best!Ray García, Guest Experience Manager - Meliá Valencia

Dear Sir, Thank you for taking the time to share your review.We regret to hear about the challenges you faced with the air conditioning during your stay; rest assured that our team is dedicated to ensuring the comfort and satisfaction of our guests. While our accommodations boast a high standard of air conditioning availability, as noted in the context, we apologize that this was not reflected in your room experience. We value your input on cleanliness, hotel condition, service, and room amenities, and we strive to provide a high-quality environment that aligns with our service culture.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia

Dear Madam,Thank you for the time taken to share your experience of staying with us.We're delighted to hear that you enjoyed the impeccable shower pressure during your stay, a testament to our commitment to a superior room experience. It's also gratifying to know our team’s dedication to cleanliness met your expectations. We understand your concerns regarding the hotel's location and the convenience of transportation; our location opposite the Valencia Congress Centre is indeed chosen for its proximity to various attractions and amenities. We regret any inconvenience you faced in securing cabs, and we're always ready to assist our guests with transportation options to ensure a seamless experience. Please rest assured that while the impersonal feel you perceived is not reflective of our service culture, we continuously strive to provide a warm and personalized experience to all our guests.We hope to welcome you back. Best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Dear Victor,Thank you very much for this kind review.We're delighted to know that our room amenities met your expectations, providing a 100% satisfactory room experience. Our team takes great pride in offering a service culture that ensures every guest feels taken care of. Additionally, it's wonderful to hear that the nearby gastronomic experiences added to the enjoyment of your stay.We look forward to a return visit from you in the future.Best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Carolina,We'd like to thank you for this positive feedback about your stay in our hotel.We're thrilled to hear that you found our hotel to be very clean and our rooms comfortable, which is a testament to our dedication to providing a superior room experience. Our team is committed to maintaining a high standard of service culture, ensuring that each guest feels well taken care of during their stay. It's wonderful to know that you appreciated the efforts of our team, who strive to create a welcoming and attentive atmosphere for all our guests.It would be our pleasure to have you return on another occasion.Very best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Adam, Many thanks for having taken the time to review your stay.We're delighted to hear that the architectural beauty and room quality met your expectations, and that our team's interaction with your baby added a special touch to your stay. While we regret to hear that the service did not entirely meet your expectations, please know that fostering a culture of warm hospitality is at the core of our service culture. We are continuously working to enhance our room experience and are pleased that you enjoyed the overall elegance and amenities provided. Rest assured, your feedback is invaluable to us as we strive to provide our guests with an exceptional stay.We hope to hear from you soon.Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Mitsuyo,Thank you for reviewing your recent experience.We're thrilled to hear that our team's dedication to service culture left a positive impression and that you enjoyed the gastronomic experiences offered by the variety of restaurants nearby. Your appreciation for the room cleanliness and amenities reaffirms our commitment to providing an exceptional room experience for every guest. It's also gratifying to know that our service met your expectations, as we strive to offer a stay that is nothing short of excellent.It would be a pleasure to welcome you back.Best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Jorge, We'd like to thank you for this positive feedback about your stay in our hotel.We're delighted to know that the room cleanliness and hotel condition met your expectations, reflecting our commitment to providing an impeccable room experience. Our team is thrilled to receive your perfect score in service, as service culture is at the heart of what we do.We look forward to a return visit from you in the future.Best wishes,Daniel Fernández - Guest Experience Coordinator

Querida Señora, Gracias por tomarse el tiempo de escribir sobre su experiencia con nosotros.Lamentamos enormemente que la experiencia en nuestro hotel no haya estado a la altura de sus expectativas.Sería sumamente grato recibirle nuevamente en otra ocasión para poder cambiar su opinión. Un cordial saludo,Daniel Fernández - Guest Experience Coordinator

Dear Rita,Thank you for sharing your experience at our resort.We are delighted to hear that the panoramic views from our position as the tallest building in Valencia contributed to a memorable room experience for you. Your compliments on our International Buffet Breakfast, renowned as one of the most tempting in the city, are greatly appreciated. It is also a pleasure to know that you enjoyed the gastronomic experiences at our Socarrat Restaurant and found the offerings at our Oval Bar to your liking. Our team is committed to a service culture that ensures every guest feels well taken care of, and it is heartening to receive your positive feedback on their professionalism and friendliness.It would be our pleasure to have you return on another occasion. Very best wishes,Daniel Fernández - Guest Experience Coordinator

Apreciado Sr. Ramon, Al recibir su valoración nos invade un sentimiento de alegría por haberle garantizado una experiencia tan positiva.Nos llena de satisfacción saber que su estancia ha sido de su completo agrado y que ha valorado tan positivamente la limpieza de nuestras habitaciones, el estado de nuestras instalaciones, la calidad del servicio y las comodidades de la habitación. Nos enorgullece enormemente que destaque estos aspectos, ya que reflejan nuestro compromiso con una cultura de servicio excepcional y la importancia que damos a la experiencia de nuestros huéspedes en cada detalle. Aprovechamos la ocasión para hacerle llegar un afectuoso saludo, al tiempo que confiamos en volver a darle muy pronto la bienvenida. Un cordial saludo,Ray García, Guest Experience Manager - Meliá Valencia

Dear Sir,Thank you for such a positive review of your stay.We're thrilled to hear that the panoramic views from our higher floors left a lasting impression on you and that our room service offerings were to your satisfaction, both in quality and price. It's wonderful that you were able to partake in the vibrant energy of Las Fallas, a true testament to our city's rich cultural tapestry. We pride ourselves on providing a high standard of cleanliness, maintaining our property in optimal condition, and ensuring our service culture is reflected in every interaction. Your commendation of our room amenities reaffirms our commitment to a superior room experience.We look forward to welcoming you again soon.Best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Estimada Señora, Gracias por su reseña acerca de su experiencia en nuestro hotel.Nos complace saber que nuestro servicio cumplió con sus expectativas y que la calidad de nuestras comodidades fue de su agrado. Lamentamos los inconvenientes que menciona en cuanto a la iluminación y la falta de un enchufe en el baño; son aspectos que tomamos muy en serio para garantizar una estancia confortable. Aunque nuestras habitaciones están diseñadas pensando en el confort y la funcionalidad, entendemos que siempre hay espacio para mejorar. Respecto a la observación del secador y la revisión de las papeleras, apreciamos sus comentarios y nos permiten enfocarnos en esos detalles que marcan la diferencia en la experiencia de habitación.Le enviamos nuestros más cordiales saludos, esperando volver a verle muy pronto,Ray García, Guest Experience Manager - Meliá Valencia

Estimado Humberto, Gracias por tomarse un tiempo para valorar tan positivamente nuestro hotel. Su opinión es muy importante para nosotros.Nos complace saber que la habitación le brindó una experiencia de descanso confortable y que el armario cumplió con sus expectativas para la organización de su equipaje. Es gratificante también leer que el baño amplio y nuestra ducha han sido de su agrado, diseñados para proporcionar una experiencia revitalizante como parte de nuestro compromiso con el bienestar de nuestros huéspedes.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente.Atentamente,Daniel Fernández - Guest Experience Coordinator

Dear Guest, Thank you for taking the time to review your stay.We're delighted to hear you enjoyed the impressive views and found our location convenient, just a short stroll to the subway for exploring Valencia. Regarding your dining experience, we pride ourselves on offering a wide range of gastronomic experiences, including our Socarrat Restaurant, which specializes in Valencian rice dishes. We regret to hear that our offerings did not meet your expectations. Please rest assured, we strive to provide high-quality meals that reflect the culinary spirit of our city, and your feedback is valuable in helping us maintain our service culture.We very much hope that we may be able to welcome you back in the future. With very best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Cher Jose, Merci de votre commentaire.Merci de souligner la qualité de l'hébergement.Nous sommes toujours attentifs aux remarques formulées par nos hôtes afin d'améliorer ce qui doit l'être. N'hésitez donc pas à nous faire part de vos suggestions pour le restaurant.Au plaisir de vous revoir parmi nous pour un séjour en parfaite adéquation avec vos attentes,Ray García, Guest Experience Manager - Meliá Valencia

Caro Miguel,agradecemos o seu comentário.É com satisfação que lemos seus elogios sobre a excelente localização do nosso hotel, ideal tanto para tranquilidade quanto para acesso fácil ao metrô e restaurantes locais. Lamentamos que a taxa de estacionamento não tenha correspondido às suas expectativas e compreendemos que este tipo de custo adicional pode ser uma preocupação para nossos hóspedes. Sempre nos esforçamos por oferecer um serviço de alta qualidade e a sua observação é valiosa para a nossa cultura de serviço.Seria um imenso prazer voltar a recebê-lo.Atenciosamente,Daniel Fernández - Guest Experience Coordinator

Dear Francesco, Thank you for taking the time to share your experience with us.We're absolutely thrilled to hear that you found our hotel to be an excellent choice near the city centre of Valencia and that you enjoyed the pristine cleanliness of our rooms, as well as the overall condition of our establishment. It's great to know that the room comfort contributed positively to your stay. Our team is dedicated to providing a service culture that ensures every guest has a memorable room experience, and we're glad that this was reflected during your visit. We also appreciate your constructive feedback regarding the vegan options for breakfast. We are always looking to enhance our gastronomic experiences and will take your suggestion into consideration as we strive to cater to all dietary preferences.We hope to have the opportunity to welcome you back again on a future occasion.Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Guest,Thank you for taking the time to share your feedback.We are delighted that you had such a comfortable stay with us.We are surprised about your comment because we actually include free bottles of water in our rooms.We would love to welcome you back for another pleasant stay.All the best,Daniel Fernández - Guest Experience Coordinator

Dear Rosa,Thank you for this kind feedback concerning your visit.We're thrilled to hear that the cleanliness of our rooms and the overall condition of our hotel met your impeccable standards. It's also wonderful to know that our room amenities provided you with the comfort and convenience you desired during your stay. Our team is grateful for your positive feedback on the service, although it seems there may have been room for improvement. While we strive to offer exceptional service at all times, we acknowledge that there is always an opportunity to enhance our guest experience.We look forward to welcoming you back.Best wishes,Daniel Fernández - Guest Experience Coordinator

Estimado Alberto,Nos complace enormemente que haya disfrutado de la limpieza de nuestras habitaciones, aspecto que consideramos fundamental y por el cual realizamos un servicio de limpieza diario. También es gratificante saber que la condición de nuestro hotel ha cumplido con sus expectativas, reflejando nuestro compromiso con la preservación y la renovación constante de nuestras instalaciones. Aunque ha valorado las amenidades de la habitación en un 80%, nos gustaría destacar que todas nuestras habitaciones están equipadas con servicios básicos como hervidor de agua, televisión, plancha y tabla de planchar, buscando siempre ofrecer el máximo confort y funcionalidad.Estaríamos encantados de poder servirle nuevamente en un futuro próximo.Un cordial saludo,Daniel Fernández - Guest Experience Coordinator

Dear Mark,Thank you for taking the time to review your stay.We're delighted to hear that you found the room size to be generous and the convenience of our onsite parking to be satisfactory. It's also gratifying to know that you appreciated the comfort of the rooms. However, we regret to hear about the issue you experienced with the odor. We strive to maintain the highest standards of cleanliness and comfort for our guests and would like to assure you that we are attentive to such feedback. While we do not typically have issues with odors in our rooms, we're ready to address any such concerns promptly to ensure a pleasant stay.We hope to have the pleasure of welcoming you back in the future. Kind regards,Ray García, Guest Experience Manager - Meliá Valencia