Find Family Hotels in Valencia, CA

"Room was not clean. Weird substance on the bathroom light switch. "

"The hot tub was shut down with a note that it is being removed. The water pressure in the shower was poor, and the sink in room 230 sid not drain properly. Staff is always kind and helpful and the facility has always been kept clean. Conveniently located and has a Danny's aharing a parking lot"

"Feel safe and very comfortable room accommodation. "

"1st room had cockroaches so had to switch room so they moved me right next door. The room was clean but the bathroom faucet only worked on the cold water side same with the shower. The bath tub had green soap in it Never used the shower so that tells me they did not clean the shower. Curtains were broken so could barely close it open them. Said something to the night guy and the gal in the morning but did not really get any kind of response from them."

"Room was clean and staff was lovely. Room had an off smell, wish they did room service everyday, and had to pay for parking "

"Nice room"

"To start I want to say the staff were not the problem, they did everything they could and were very kind. If I could advise you to stay anywhere on your lovely trip to LA, please stay far away from this hotel. I accidentally booked this thinking it was the Cambria hotel. First off, the amenities that we paid for were not fully available, the pool was closed and the air conditioning was not working. When we checked in, there was a guest complaining the rooms were too hot. We went up to ours and they were indeed way too hot. I tried the air conditioning and nothing worked. We had their maintenance folk come “turn on our AC” and still no AC. Finally at 1 in the morning, they brought us a fan to our room because it was far too hot to sleep. We notified the front desk and they basically said they did all they could. The next night the AC sort of kicked on, but started leaking through the vent so I had to put our garbage can out to catch all the water leaking from the ceiling. No AC for us from then on. Our last night there, we received a paper under the door about fire alarm testing the following day. The time said anywhere from 8am - 5pm is when they will conduct it, lol the fire alarm tests started what seemed before 8, probably around 7:50 and a loud alarm was sounding every 5 minutes. My husband and I were done with this hotel so we started packing up to check out as soon as possible. On our way down, the halls were pitch black, loud alarm sounding. Perfect ending."

"For being where it was located it was very low grade. Shower wasn’t great which is one thing I enjoy the most during my day. All they had was coffee in the morning. "

"Very LA cute outer appearance, easy parking, easy meal option for a nice Denny’s in attached parking lot, good location off the 405, near the 101 and short drive from bustling Encino Commons area. Very helpful & attentive staff. Amenities in the room were a bit inconsistent in that electrical outlets in one area of the room never worked snd the coffee machine didn’t work either (even with outlets that were functional). If I had followed up with staff I expect they would have corrected, but I didn’t have time. Overall, this hotel was a definite win."