Utatsuyama Iris Garden Tours

Hotel has a nice modern Japanese aesthetic to it. Rooms are well designed with comfortable beds and thoughtful conveniences. Walls could be thicker as I could feel some vibrations from next door. Few minor irritations - there are a few steps to get into the hotel. Very cumbersome with a lot of luggage and a not very mobile guest. I also booked this mostly because I hotels.com noted that they had a wheelchair available to borrow, when in fact once arriving the wheelchairs were only within hotel use and not for exterior use which defeated the whole purpose. Public bath was great and clean - wish the waterfall was running constantly in the tub for ambient noise. I liked the free drinks by the bath. Lobby was interesting. Was chaotic checking in with a lot of people leaving luggage and checking out and attendants in pajamas with laptops. Overall a nice stay and would stay again when not travelling with a mobile challenged person.

Great hotel. Super helpful staff, helped guide us through a minor allergic reaction. Location is great, right in Geisha district, and the rooms are spacious and comfortable beds. Had a great stay here.

Excellent location near the train station. Nicely maintained and good quality rooms.