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伊斯特蘭套房飯店及會議中心的評分

2.5 out of 5
伊斯特蘭套房飯店及會議中心
1907 N Cunningham Avenue, Urbana, IL

評論

8.2

非常好

10 分，有夠讚；1000 則評論中有 437 則" "
8 分，不錯哦；1000 則評論中有 341 則" "
6 分，一般般；1000 則評論中有 119 則" "
4 分，不太好；1000 則評論中有 49 則" "
2 分，很糟糕；1000 則評論中有 54 則" "

8.6/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

8.2/10

環保程度

評論

6/10 一般般

lu

於 2023 年 8 月住了 1 晚
Tamala AGM 於 2023年9月11日回覆
Thank you for staying with us!

8/10 不錯哦

Zhe

於 2020 年 3 月住了 8 晚
Tamala AGM 於 2020年5月8日回覆
Thank you for staying with us!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 3 晚
ESU 於 2019年8月28日回覆
Thank you for a great review. It was a pleasure serving you and we hope to see you again! Have a great day!

10/10 有夠讚

Jiuan Judy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 3 晚
ESU 於 2019年5月27日回覆
Thank you for the great review Jiuan! We are glad to know you had an awesome stay her ewith us. We hope you have a wonderful day!

10/10 有夠讚

Yuanfang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 4 晚
ESU 於 2018年9月1日回覆
Thank You So Much

10/10 有夠讚

Carlos

喜歡：整潔度和員工素質
Thank you
於 2024 年 5 月住了 2 晚
Tamala AGM 於 2024年5月20日回覆
Thank you for staying with us!

8/10 不錯哦

Maureen

喜歡：整潔度
於 2024 年 5 月住了 5 晚
Tamala AGM 於 2024年5月20日回覆
Thank you for staying with us

10/10 有夠讚

Courier On Demand, LLC Darren Hursey

寵物同遊, 商務旅客, 團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Dark in some places on the property Overall npt bad
於 2024 年 5 月住了 1 晚
Tamala 於 2024年5月15日回覆
Thank you for staying with us!

8/10 不錯哦

sumi

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall good
於 2024 年 5 月住了 1 晚
Tamala AGM 於 2024年5月14日回覆
Thank you for staying with us!

8/10 不錯哦

Kai

家庭旅遊
喜歡：員工素質和住宿環境和硬體
There's a bad smell in the room.
於 2024 年 5 月住了 1 晚
Tamala AGM 於 2024年5月14日回覆
I am so sorry there was an issue with your room. Please always let the front desk know so they can get that issue resolved immediately. wee will try to figure out what roomyou was in to see what the smell is. Thank you for letting us know.

2/10 很糟糕

Vijay

喜歡：整潔度
Check in process was time consuming.. credit card machine was nkt working
於 2024 年 5 月住了 1 晚
Tamala AGM 於 2024年5月10日回覆
I am sorry about the credit card machine. They were doing and upgrade and it was slow and not working correctly. The upgrade is done and it is working fine. I am sorry for the inconvenience

10/10 有夠讚

Victor

喜歡：整潔度
於 2024 年 5 月住了 3 晚
Tamala AGM 於 2024年5月14日回覆
Thank you for staying with us!

10/10 有夠讚

Dawn，Independence

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cleanliness. Great breakfast options. Swimming pool was warm. Nice amenities for the price & easy off & on I-75
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年5月8日回覆
We are happy you had a great stay. Thank you for staying with us!

4/10 不太好

David

親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Very dated.
於 2024 年 4 月住了 2 晚
Tamala 於 2024年4月29日回覆
Our property is an older property, but it is very clean. We just remodeled 16 rooms. You may have not got one of the remolded rooms.

10/10 有夠讚

Lauren

喜歡：整潔度、員工素質和住宿環境和硬體
I forgot my id and was in town for marathon weekend and the front desk let me use my sisters id plus my insurance to get in no problem! Gave me peace of mind the night before the big race!
於 2024 年 4 月住了 2 晚
Tamala AGM 於 2024年4月29日回覆
Thank you for staying with us!

6/10 一般般

aneta

喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月29日回覆
Thank you for staying with us!

8/10 不錯哦

Jennie

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place was well maintained but everything seemed very cheap. Like everything was new, but the cheapest new they could get. The pool is amazing and warm. The food was good but seemed like it had been sitting out a long time. Signs around the building reminding people of rules were off putting to me. Bed were comfy. Blankets and pillows left a lot to be desired. A lot of parking. Very clean and we felt safe. Overall I would stay again.
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月29日回覆
We are sorry about all the signs. We have guest from time to time check in and think they can do things that disturbs other guest

8/10 不錯哦

Arpan

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Nice large pool, clean room. Ice machine is broken, some areas dark and rundown, breakfast options were average.
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月29日回覆
We are so sorry about the ice machine. A party has been ordered. Also, guest can ask the front desk for ice anytime, and we will be glad to get it for you. Thank you for staying with us!

2/10 很糟糕

Yulian，Aurora

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
150$ per night? seriously? King size and sofa bed? unwashed, with stains on the bed sheet, Max price this «MOTEL» is 30$. Oh sorry, complimentary lunch is OK
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月23日回覆
I am so sorry there was an issue with you room. Please always contact the front desk if there is an issue with your room. They will be happy to move you to another room or send housekeeping to your room. Sorry you experienced an issue with your room.

2/10 很糟糕

Justin

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月24日回覆
We are not sure what happen with your reservation. If you contacted the front desk, they would happy to correct whatever the issue was.

10/10 有夠讚

Olha

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月22日回覆
Thank you for staying with us!

8/10 不錯哦

matthew

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月18日回覆
Thank you for staying with us

10/10 有夠讚

Sheetal

喜歡：整潔度、員工素質和住宿環境和硬體
Great location close to campus! Clean and spacious rooms! Stayed for mom’s weekend and they also provided shuttle service to and from campus ! Will def stay here again !! Thank you !!
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月15日回覆
Thank you for the kind review of our property. Thank you for staying with us!

10/10 有夠讚

Amanda Van

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月16日回覆
Thank you for staying with us!

8/10 不錯哦

Bruce

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Eastland Suites used to be our favorite hotel in Urbana, IL because it was sparkling clean, the beds comfortable, quiet and the price is more reasonable than other same class hotels prior to Covid. It appears that it is short of manpower like other service industries after Covid. Over all though it is still a decent hotel. We will still be customers.
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月15日回覆
We appreciate you staying with us and we do strive to have the rooms very clean. Thank you for staying with us!

10/10 有夠讚

Mikell

於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年5月8日回覆
Thank you for staying with us!

10/10 有夠讚

Daniel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is an inexpensive, comfortable place to stay in Urbana. The property is a little old, but it is well maintained. I've stayed in much more expensive places in town that were not as well maintained.
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月10日回覆
Thank you for staying with us!

10/10 有夠讚

Terry

於 2024 年 4 月住了 2 晚
Tamala AGM 於 2024年5月8日回覆
Thank you for staying with us!

10/10 有夠讚

Min，Niskayuna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property in good condition
於 2024 年 4 月住了 1 晚
Tamala AGM 於 2024年4月2日回覆
Thank you for staying with us!

10/10 有夠讚

Jacob

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Tamala 於 2024年3月19日回覆
Thank you for staying with us!

4/10 不太好

Zoe

團體旅遊
喜歡：設施服務
Are bathtub was not clean the toilet would not flush and the lights would not turn on.
於 2024 年 3 月住了 1 晚
Tamala 於 2024年3月14日回覆
I am sorry you experienced and issue at our hotel. I do not have a registered complaint for this issue during your stay. The lights in the room are touch lights on the wall. If you experience and issue at our hotel during your stay, please contact the front desk immediately so they can get those issues correct or move you to another room.

2/10 很糟糕

John

不喜歡：整潔度、員工素質和住宿環境和硬體
The hotel looks like it used to be apartment complex. The room was not very clean never still hair In the tub and it was still dirty. The breakfast was terrible. All in all it's a glorified motel six, not worth the money
於 2024 年 3 月住了 1 晚
Tamala AGM 於 2024年3月4日回覆
I am so sorry you experienced an issue during your stay. The hotel would be happy to correct the issues during your stay if you let the front desk know.

4/10 不太好

Doug

家庭旅遊
不喜歡：整潔度
We unfolded the sleeper sofa and there was mouse dirt in the bedding. They changed us to a different room and the sleeper had crumbs in that bed. There was a loud party at the hotel. Woman was screaming and yelling and the police had to come.
於 2024 年 2 月住了 1 晚
Tamala AGM 於 2024年3月4日回覆
I am so sorry there was an issue with your stay. I have sent your review to housekeeping department to get the couch bed corrected. You are correct. There was a couple that checked into the hotel and had an issue. Our staff, contacted the police and had them removed to keep them from disturbing other guest. I am sorry it affected you.

10/10 有夠讚

Erica

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Tamala AGM 於 2024年3月4日回覆
Thank you for staying with us!

10/10 有夠讚

Joseph

於 2024 年 2 月住了 1 晚
Tamala AGM 於 2024年2月7日回覆
Thank you for staying with us

6/10 一般般

DON

喜歡：整潔度和客房舒適度
Less than expected
The room itself and its amenities were very good. It was the rest of the stay that was disappointing. The hallways are dilapidated. Large and old holes in the carpeting. Checkin was disappointing and painful. No one was at the front at 9 pm. A sign said clerk would return in 15 min. It wasnt that long but uncomfortable waiting when you are tired from a drive and other activities. Although i had printed my reservation the clerk ignored any onformation on it and i had to go through a torturous checkin -- dramatic, but i was tired. Then the eke tronic credit card scanner rejected my card twice and the clerk had to slo-o-wly enter ut by hand. Breakfast a miserable experience. The milk dispenser was working. Gallon jugs of white and chocolate milk were swimming in a washpan filled with ice. The juice dispenser wasnt working. Warm juice in a carafe was set on the counter. The coffee machine wasn't working. The attendant pointed out instant coffee was availble -- he rattled a coffee carafe with instant coffee flakes to make one's own. If one doesnt return the room key card it is charged to your account -- but thexsugn didnt say how much. Ut us u likely this will be first option the next time i stay in the area.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Valerie

喜歡：整潔度
Eastland Suites
We stay here a lot while traveling to see family. The price is good. It is usually very clean . The beds are comfortable. It’s close to everything.
於 2023 年 12 月住了 1 晚
Ahmed 於 2023年12月19日回覆
Thank you for the great review of our property. Thank you for staying with us!

6/10 一般般

Veronica L

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Decent place
Stay was great we were there for 2 nights... 2nd night they put a couple above us there kids ran around til 1 am stomping n screaming ... we had to get up at 6 am for work
於 2023 年 12 月住了 1 晚
Ahmed 於 2023年12月19日回覆
I am so sorry you experienced an issue with noise for your stay. Always contact the front desk right away so the issue can be corrected. Thank you for staying with us!

2/10 很糟糕

ANTON

於 2023 年 11 月住了 2 晚
Ahmed 於 2023年12月19日回覆
I am so sorry you experienced an issue with your stay.

10/10 有夠讚

Virginia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I enjoy when I walk into a room and fresh bed linen and washroom have all essentials you need. It's always comfortable when I stay.
於 2023 年 12 月住了 1 晚
Ahmed 於 2023年12月19日回覆
Thank you for the great review of our property and thank you for staying with us!

10/10 有夠讚

Jennifer

於 2023 年 11 月住了 2 晚
Ahmed 於 2023年12月19日回覆
Thank you for staying with us!

4/10 不太好

Serina

商務旅客
不喜歡：住宿環境和硬體
So many things on property were out of order, such as water fountain, ice machine, juice dispenser at breakfast. The fridge in the room was not working. Drainage was very slow in the shower.
於 2023 年 11 月住了 1 晚
Tamala AGM 於 2023年11月3日回覆
I am so sorry there was an issue with your stay.

6/10 一般般

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Rug
Rug was not vacuumed. Felt dirty on feet.
於 2023 年 11 月住了 1 晚
Tamala AGM 於 2023年11月3日回覆
I am so sorry their was an issue with your room.

10/10 有夠讚

Michelle

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 1 晚
Tamala AGM 於 2023年11月2日回覆
Thank you for staying with us!

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質和住宿環境和硬體
Nothing special but clean and quiet.
於 2023 年 10 月住了 1 晚
Tamala AGM 於 2023年11月2日回覆
Thank you for staying with us!

10/10 有夠讚

Holly

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Older property but cery clean and tisy
於 2023 年 10 月住了 1 晚
Tamala AGM 於 2023年11月2日回覆
Thank you for noticing our property is clean and tidy. Thank you for staying with us!

6/10 一般般

Jason

商務旅客
The people at registration weren't very friendly. Didn't smile.
於 2023 年 10 月住了 1 晚
Tamala AGM 於 2023年10月30日回覆
I am so sorry there was an issue at our hotel. I appreciate you bringing this to my attention

8/10 不錯哦

Daniel

喜歡：整潔度、員工素質和住宿環境和硬體
The food for breakfast was pretty bad. The food was cold on both days we were there, they did not have drinks, and the coffee dispenser was empty. Staff were very nice behind the desk and the room was fine. Great shower.
於 2023 年 10 月住了 2 晚
Tamala AGM 於 2023年10月30日回覆
I am so sorry about the breakfast, I will look into this to see what happen. I am sorry their was an issue.

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasantly Surprised
I've stayed at many Champaign-Urbana hotels when attending Illinois Football home games. Had never stayed at Eastland Suites Hotel before and was pleasantly surprised. Both the grounds and the hotel facilities were clean and well maintained. The hotel serves a good hot breakfast too. I will definitely return on future trips.
於 2023 年 10 月住了 1 晚
Tamala AGM 於 2023年10月24日回覆
Thank you for your kind words of our property. Thank you for staying with us!

8/10 不錯哦

Robert

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Tamala AGM 於 2023年10月24日回覆
Thank you for staying with us!