aha Gateway Hotel

Travelers enjoy the rooftop pool and terrace after breakfast at the buffet, with shopping centers just a short distance away for afternoon exploration

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Dates

January 2026

February 2026

Superior Room | In-room safe, desk, blackout drapes, iron/ironing board - aha Gateway Hotel (Umhlanga)

Property entrance - aha Gateway Hotel (Umhlanga)

Lobby lounge - aha Gateway Hotel (Umhlanga)

Aha Gateway Hotel boasts a prime location with a rooftop terrace and poolside bar. The Fig Tree Café offers a hearty buffet breakfast. Guests can relax in the outdoor pool or the separate children's pool. Practical amenities include luggage storage and complimentary newspapers.

Excellent

Popular amenities

Pool
Free WiFi
Restaurant
Air conditioning
Breakfast available
Parking available

NT$3,106 total

includes taxes & fees

Jan 10 - 2026/1/11

Room options

Check availability for these dates

Tonight

Dec 31 - Jan 1

Tomorrow

Jan 1 - Jan 2

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Standard Double Room

Very good

Highlights

Air conditioning

Connecting rooms available

HDTV

Blackout drapes/curtains

Hair dryer

Private bathroom

Free bottled water

Coffee/tea maker

301 sq ft
City view
Sleeps 2
1 Double Bed

Junior Suite

Exceptional

Highlights

Air conditioning

Connecting rooms available

HDTV

Premium bedding

Blackout drapes/curtains

Separate bedroom

Egyptian cotton linens

Hair dryer

474 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Superior Room

Highlights

Air conditioning

Connecting rooms available

HDTV

Premium bedding

Blackout drapes/curtains

Egyptian cotton linens

Hair dryer

Private bathroom

431 sq ft
City view
Sleeps 2
1 Double Bed

About the neighborhood

Corner Boulevard and Twilight Drive, Umhlanga, KwaZulu-Natal, 4321

What's nearby

Gateway Theatre of Shopping - 2 min walk - 0.2 km
KwaZulu-Natal Sharks Board - 8 min walk - 0.7 km
Umhlanga Hospital - 10 min walk - 0.9 km
Umhlanga Rocks Beach - 4 min drive - 2.6 km
Umhlanga Lighthouse - 4 min drive - 2.9 km

Getting around

King Shaka Intl. Airport (DUR) - 14 min drive

Restaurants

‪Old Town x Italy - ‬7 min walk
‪Nespresso Gateway - ‬7 min walk
‪Pizza Chicken Perfect - ‬4 min walk
‪Seattle Coffee Company - ‬7 min walk
‪Simply Asia - ‬7 min walk

About this property

aha Gateway Hotel

Hotel near Umhlanga Rocks Beach

A poolside bar, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at aha Gateway Hotel. The on-site restaurant, Fig Tree Café, offers breakfast, lunch, and dinner. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi.

You'll also enjoy perks such as:

An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
A TV in the lobby, free newspapers, and a 24-hour front desk
A front-desk safe, luggage storage, and an elevator

Room features

All 146 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and free newspapers.

Other conveniences in all rooms include:

Bathrooms with tubs or showers and free toiletries
HDTVs with satellite channels
Coffee/tea makers, daily housekeeping, and desks

Similar properties

Pool
Parking included
Free WiFi
Air conditioning

NT$2,795 total

includes taxes & fees

Jan 14 - 2026/1/15

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge)
Self parking on site (ZAR 30 per night; includes in/out privileges)
Extended parking on site (ZAR 30 per night)
Limited onsite self parking
Onsite parking options include a garage

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 180 for adults and ZAR 90 for children
A bar/lounge
A poolside bar
A restaurant

Restaurants on site

Fig Tree Café

Things to do

Children's pool
Outdoor pool
TV in common areas

Family friendly

Children's pool
Fenced pool
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

6 meeting rooms
Conference center

Outdoors

Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Lever door handles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

More

4 floors
Banquet hall
Built in 2011
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

LCD TV with satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Restaurant dining guides

More

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately ZAR 180 for adults and ZAR 90 for children
Airport shuttle fee: ZAR 390 per person (one-way)
Self parking fee: ZAR 30 per night (in/out privileges)
Extended parking fee: ZAR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 6:00 PM

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Gateway Hotel

Gateway Hotel Three Cities

Hotel Gateway

Three Cities Gateway

aha Gateway Hotel Umhlanga

Three Cities Gateway Hotel Umhlanga

Three Cities Gateway Umhlanga

Three Cities Hotel Gateway

aha Gateway Umhlanga

aha Gateway

aha Gateway Hotel Hotel

aha Gateway Hotel Umhlanga

aha Gateway Hotel Hotel Umhlanga

Frequently asked questions

Does aha Gateway Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at aha Gateway Hotel?

As of 2025/12/31, prices found for a 1-night stay for 2 adults at aha Gateway Hotel on 2026/1/10 start from NT$2,674, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is aha Gateway Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for ZAR 30 per night. Extended parking is available for ZAR 30 per night. Limited spots are available.

What time is check-in at aha Gateway Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at aha Gateway Hotel?

Check-out is at 11:00 AM.

Does aha Gateway Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 390 per person applies.

Where is aha Gateway Hotel located?

Situated near the airport, this hotel is within a 10-minute walk of Gateway Theatre of Shopping, Ster-Kinekor Gateway, and KwaZulu-Natal Sharks Board. Umhlanga Hospital and Oceans Mall are also within 2 mi (3 km).

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aha Gateway Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.4

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities

10/10 Excellent

Nlambiwa Ludo

2024/6/29

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The proximity to the mall is fantastic!

Stayed 4 nights in Jun 2024

6/10 Okay

Busisiwe

2023/2/25

Liked: Cleanliness, staff & service

Nice property.

Stayed 1 night in Feb 2023

8/10 Good

Gregory

2022/6/12

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn't give this property five stars just because there was loud music playing in a conference room or bar until midnight. I had a beautiful wall of windows in my room but unfortunately it did not block the sound well.

Stayed 1 night in Jun 2022

10/10 Excellent

Bless

2022/3/22

Liked: Property conditions & facilities, room comfort

The staff was super friendly, I received the utmost customer services ever. Overall, the hotel is exceptional.

Stayed 2 nights in Mar 2022

6/10 Okay

Gert

2022/2/15

Liked: Cleanliness, room comfort

I have stayed here a couple of times before and it seems that every time I come back the hotel has slipped a little further down on my list of places to stay in Dbn. My food that I had was certainly not up to standard (the night I had dinner at the hotel). The parking had drastically escalated in price and, if you come back later the evening, you may need to park off-site as space is limited. It is not that the staff were unfriendly but they certainly weren't welcoming and eager to to make your stay enjoyable. A decent stay if you get it at a special rate but not worth the "standard rates" I feel.

Stayed 3 nights in Feb 2022

8/10 Good

Jazz

2022/1/2

Liked: Staff & service, property conditions & facilities, room comfort

Value for Money

Reception is good. And efficient. The room was OK, altho my partner wanted a bath tub as the pic had showed that. Parking catered for at the mall, so it's safe. The breakfast was good.

Stayed 3 nights in Dec 2021

10/10 Excellent

Kefiloe

2021/12/31

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful...loved it.

Stayed 1 night in Dec 2021

4/10 Poor

Gunilla

2021/10/25

Disliked: Staff & service

Very disappointed and expensive with no service

I had paid for my stay but there were extra fees I still had to pay on checking in. I was soo tired and exhausted and asked to make all payments on checking out (since i had already paid for the actual stay) but was refused. I had already paid 2600R for the room and they wouldnt let me pay 50R on checking out. I had to park on the street and then check in and then get the parking and then drive around to the back street to be able to park. On morning of checking out room Service barge into my room when i am on the toilet asking to get my used towels(!?). Despite the fact that on checking in they agreed for me to check out 30 mins later. When you enter the room there is a tub next to your bed (doesnt make sense) and there is a balcony but a wall in front of it so literally no view.

Stayed 1 night in Oct 2021

10/10 Excellent

Brandon

2021/8/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel I've stayed at in a long time.

So my wife and I ended up at the aha Gateway Hotel actually by chance. The original hotel we had booked at closed down and didn't notify us or hotels.com as we later found out from customer support. On arrival we were greeted by the on duty manger, I believe her name was Sene. She was incredibly helpful and friendly, and helped lifted my wife and my spirit after the rough day we were having. We dropped our our bags off in our freshly cleaned room and headed down to the bar for a much needed drink. We were met again by incredibly friendly staff who heard about our ordeal and made some wine a food recommendations. The wine was superb especially for only being like $13 (180 Rand) and the food was good (I'll openly say I'm a tough person to please over food). Our short stay can be summarized as a wonderful and relaxing. The staff really make the hotel great. My wife and I have actually booked in for another 5-nights for the end of the month. Something to note, there was something I was unimpressed by during our stay and after making that known on a customer survey the management of the hotel called us to find out how they could improve, which is above and beyond in my books. I've stayed at a lot of hotels internationally and in South Africa including the Pearls, and this was the first time I've ever been contacted by management to learn how they could do better. I will go as far as to say when my wife and I visit Durban in the future this will be where we stay.

Stayed 2 nights in Aug 2021

2/10 Terrible

Gerald

2020/11/25

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Stay away if you like peace and quiet

Hotel is clean, the type of selfish inconsiderate people that this hotel draws, leaves much to be desired. Shouting in the hallways at 4am is not on. No one was at reception to complain to. This happened to us 2out of the 3 nights we were there. Brought this up to reception and all we got was “sorry about that”. Stay away.

Stayed 3 nights in Nov 2020

4/10 Poor

David, Johannesburg

2020/8/1

Disliked: Staff & service

Hotel management lack of accountability for the issue raised by the customer, no hot water in the room after notifying 10h before, no milk with cereals, iron not working properly, air conditioning making noise on the heating status, no parking security, door open after 10pm for anyone to access,...

Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveler

2020/2/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property has walking access to the gateway shopping mall, a great bonus with exclusive shops and places to eat. Parking is also available. The rooms are modern and clean

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

2020/1/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, and close to amenities

Stayed 5 nights in Jan 2020

10/10 Excellent

Peter

2020/1/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Beautiful hotel well positioned in Umhlanga Ridge. Very comfortable superior room, bath strangely positioned in the room. Very good breakfast with a wide selection of hot and cold items.

Stayed 1 night in Jan 2020

4/10 Poor

Mohammed Imraan

2019/12/31

Disliked: Staff & service, property conditions & facilities

Not very happy been peak time

Just wanted to say how my holiday turned out .on the 1st night the aircon was not working and they gave me a fan to use .my wife and I are people that cannot sleep without aircon .when I phoned reception they said they can only help in the morning and also they could NOT move me into another room.I really felt that my one night was not worth it and I should definitely get a refund or a free night since I was put in so much of inconvenience. Also when we went down for breakfast and we wanted to know if the potatoes we fried in the same oil as the other food as we are muslims and we are worried about eating haraam food .the staff were very rude and they laughed at us.Then also one of the days when we came back to the room there was a lady that came out of the toilet and she had her own card to the room.She did not even say anything to us to say that she was just checking if everything was in order but rather hurried out of the room.How can people just enter the room at any time,what about our personal belongings. Just to mention also that the aircon also troubled for one more day after that .Also one of the lifts were not working and this also was very irritating and inconvenient because been peek time in December and have to wait for some time for the one lift to come .Also after I checked out and the hotel called me for some feed back,and they told me that how is it possible that your family is here and they dont have any complaints and that we had such a bad time .

Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

2019/12/9

Liked: Staff & service, property conditions & facilities, room comfort

Nice

Nice hotel overall as long as you have a room on the back since there is lots of traffic noise. Great breakfast and good service from all staff. Only disappointment was the pool that does not deserve to be called a pool...

Stayed 14 nights in Nov 2019

2/10 Terrible

Balakrishna

2019/12/5

Disliked: Staff & service

worst hotel in the world

My paid reservation was cancelled ... I had a shouting match with a clerk for 2 hours ...no senior management were available . Worst experience , EVER . TAKE THIS HOTEL OFFF YOUR LIST .

Stayed 6 nights in Nov 2019

10/10 Excellent

Patricia

2019/10/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very comfortable room. Recommend improving brightness of bedside lighting.

Stayed 2 nights in Oct 2019

8/10 Good

Mahomed

2019/6/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AHA GATEWAY

All in all being attached to the Gateway Shopping Centre has its advantages as you can go directly to the centre without crossing any roads .

Stayed 5 nights in Jun 2019

10/10 Excellent

Punkaj

2019/5/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay with close proximity to eating and shoppertainment. Suggested that during next revamp, replace carpets with tiles(personal preference). Good breakfast service

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

2019/3/27

Liked: Cleanliness, staff & service, amenities

The property could do with a bit of upgrading. It was difficult to move the suitcases on the carpeted areas. Zamazuli , at the front desk , was very helpful. Brian drove us around to see some touristy locations

Stayed 2 nights in Mar 2019

10/10 Excellent

Mogamat Shahien, Cape Town

2019/3/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

Good service and location

Stayed 2 nights in Mar 2019

2/10 Terrible

mohamed

2019/2/7

Liked: Cleanliness

Disliked: Property conditions & facilities

Room and bathroom in one

Lifts are old and doesn’t have hotel feel more like visiting old building lift Room and bath room in one no divider very cold feeling Really dint enjoy my stay couldn’t wait to check out

Stayed 1 night in Feb 2019

10/10 Excellent

Lindokuhle

2019/1/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

birthday outing

It was an amazing trip and excellent service from very friendly staff

Stayed 1 night in Jan 2019

10/10 Excellent

Lindokuhle

2019/1/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was an amazing trip. The staff were very friendly and very helpful. Top class service, am thinking making this my yearly trip for my birthday

Stayed 2 nights in Jan 2019

aha Gateway Hotel

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Photo gallery for aha Gateway Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Standard Double Room

Standard Double Room

Highlights

View all photos for Junior Suite

Junior Suite

Highlights

View all photos for Superior Room

Superior Room

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

aha Gateway Hotel

Similar properties

African Sands Bed & Breakfast

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Have a question?

Reviews

aha Gateway Hotel Reviews

Excellent

8.8

9.0

8.4

9.0

8.8

Reviews

10/10 Excellent

Nlambiwa Ludo

Nlambiwa Ludo

6/10 Okay

Busisiwe

Busisiwe

8/10 Good

Gregory

Gregory

10/10 Excellent