2/10 很糟糕
真實旅客
2018年6月18日
不喜歡:員工素質
Double charged!!!
Be careful- as we ended up being double charged for this hotel!!! i had booked and paid for it on the hotels.com app yet when we turned up at the hotel, they said that it wasn't paid for and wanted cash!!! they were adamant that hotels.com hadn't paid them even though i showed them that the money came out of my account. they didnt speak great english which made it more difficult to explain/sort out. hotels.com kindly refunded the money when i rang them post holiday
真實旅客
於 2018 年 6 月住了 1 晚