we requested for 2nd floor but they give us 1st floor without any explanation.
Good suttle service.
Delicious food.
Anita
10/10 有夠讚
David
情侶出遊
2024年4月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
After we arrived early they offered a free shuttle into Ubud which we enjoyed..pool service and all meals were excellent! They even provided breakfast before the posted hours for us the next day as we had a tour to go on! Thanks so much!
David
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Mishka
2024年4月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Mishka
於 2024 年 4 月住了 5 晚
8/10 不錯哦
Rune
家庭旅遊
2024年1月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rune
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Stephanie
2024年1月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
What a gem !
Excellent vacation stay . This hotel is very accommodating the rooms are spacious, bright and very clean . We had a couples massage with Roni and Tini and they really know how to work those hands . The hotel does have hotel for those who have a rental vehicle like we did. Would definitely come back .
Stephanie
於 2024 年 1 月住了 3 晚
6/10 一般般
Jayden
情侶出遊
2024年1月15日
喜歡:整潔度
不喜歡:住宿環境和硬體
Pros:
-Pool stayed cold so it was always refreshing.
-Villa was very "IG worthy".
-Restaurant staff were kind and the service was fast.
-View from the restaurant was nice.
-Complimentary shuttle that takes you to central Ubud.
Cons:
-AC was awful. I was constantly hot and had to resort to the pool/shower to cool down. During the night I slept with a bag of ice on my head, but still woke up several times sweating once the ice melted.
-Reception was VERY pushy with booking spa service. Would interrupt us at breakfast and wouldn't take no for an answer.
-The bathroom had an indoor-outdoor situation that let mosquitoes/bugs into the room. You have to sleep with the bug net around the bed which further adds to the temperature issue.
-Shuttle service was very limited (only 12pm-8:30 pm every 2-3 hours).
-Restaurant food was bland except for pastries/jams.
-One staff member was highly inappropriate (Felix). During our ride, he went into great detail about his financial hardships and made us feel almost as if we had to give him a good tip or that we were bad people/greedy. He also searched me and my partner up on Instagram and tried to add us both. He liked an inappropriate picture of me from over 2 years ago which made us both uncomfortable. We cancelled our ride with him and he called the hotel while he wasn't working to try and speak with us. Very uncomfortable. I have tried contacting the hotel about this and no response for 4 days now.