Dear Mr./s. Sourabh, We are delighted to read that you enjoyed our services from our room, restaurants and pool facilities as well as the services provided by our Ladies & Gentlemen during your stay. Our appreciation for your feedback about the menu picture, will enable us to always improve our offerings and review our internal processes. Also, we are glad to provide free shuttle bus from and to Ubud center based on the schedule. Please rest assured that I will be sharing your note with them as it will further add to everyone’s motivation to always provide the finest personal services for our guests. On behalf of Alam Puisi Villa Team, I am very excited to welcoming you back in the near future for another fantastic holidays. Sincerely Yours, Desi

Dear Mr./s. Yuhsuan, Thank you very much for your reviews. We are delighted to get your best comment and we hope you will come back again in the near future. Sincerely Yours, Desi

Dear Value Guest, I appreciate the comment and feed back. Allow me to concern your note: 1. Yes we use Key for the room door 2. Menu, we will discuss withe Chef to add more choices of menu 3.In all Villa We have set or designed a light in bathroom, room and all area, I wonder if it is off or death when you there . 4. Shuttle, yes we provide shuttle 3 times after lunch as we provide some complimentary activities before lunch such as: Yoga, Cycling, Jogging but going to ubud before lunch time is also available. we have very good contract and relationship with local driver. Again thank you very much for the comment, we will commit to fullfil the guest need as much as we can. Thank you very much

Dear Value Guest, Thank you for the comment, Please accept my big apologize with what has happened such as leakage and rubbish on the pool, I will put attention to those problem carefully and follow up immediately. Thank you very much

Translated comment : A good hotel with very nice staff. Great service and helpful. We tested their massage which was very good, even got free foot massage the first day. Yoga is available free of charge. The only negative was that there was very loud noise outside the room on the mornings, you could not fall asleep. Response: Dear Value Guest, I am very grateful with your very good comment, I will check what is noise outside, if it is caused of staff we will immediately instruct to reduce volume but if it is other thing , I will check it out and solve soonest. Thank you very much

Dear valuable guest, Thank you very much for choosing Alam Puisi VIlla, in Ubud, for your holiday in Bali! We were very appreciative for all your comment about our facilities, the food, the smallest details, and are happy to know that you are considering our villa. We do apologize for what happened during your breakfast time, we do hope that we could give you better service in the future. We look forward to welcome you back to Alam Puisi Villa in the very near future. Best regards, Asep Arsy General Manager

親愛なる貴重なゲスト、 Baliでの休暇のため、ウブドでAlam Puisi VIllaを選んでいただき、ありがとうございます！ 私たちは、施設、食べ物、細部についてのあなたのコメントに対して非常に感謝しており、私たちの別荘を検討していることを知ってうれしいです。私たちはあなたの次の滞在中にあなたに良いサービスを提供したいと思います。 まもなく、Alam Puisi Villaへお越しいただき誠にありがとうございます。 宜しくお願いします、 エッペルジー ゼネラルマネージャー

Dear valuable guest, Thank you very much for choosing Alam Puisi VIlla, in Ubud, for your holiday in Bali! We were very appreciative for all your comment about our facilities, the food, the smallest details, and are happy to know that you are considering our villa. We thanked you for giving us comment for our pricing, we do hope that we can give a better service in the future. We look forward to welcome you back to Alam Puisi Villa in the very near future. Best regards, Asep Arsy General Manager