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Reviews of Twin Towns Motel

2.5 out of 5
Twin Towns Motel
21 Minjungbal Drive, Tweed Heads South, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 53 reviews" "
Rating 8 - Good. 22 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very knowledgeable about tourist attractions. Nothing was a problem for them to get additional towels etc. They even allowed us to park our box trailer at no extra cost They were very friendly. Would stay there again.
Stayed 3 nights in Dec 2021
Response from Ven on 2022/1/4
Hi, Thank you for staying with us. we appreciate for the feedback and We look forward for your next stay with us. Kind Regards Management Twin Towns Motel

8/10 Good

Ari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good location, very close to Gold Coast Airport on the NSW side. As we had a late flight, owner waited up for us until after 9pm for checking in. ROom was clean and good option for a one - night stay.
Stayed 1 night in Dec 2021
Response from Ven on 2022/1/4
Hi, Thank you for staying with us. we appreciate for the feedback and We look forward for your next stay with us. Kind Regards Management Twin Towns Motel

2/10 Terrible

Allan

Business traveler
Disliked: Staff & service, amenities
The television did not work, it took 5 visits and 3 people to rectify, which was just one of those things, but, when the spa bath does not work it is not just one of those things. I have since contacted the property with no solution. All i wanted was a room with spa bath, working.
Stayed 1 night in Sep 2021
Response from Ven on 2021/10/5
Hi, 5 visits and 3 people took 10 min to fix the television problem.It's a remote problem might be roughly handled by previous guest and we replaced and apologized for the inconvenience. TV remote issues is common in this industry. SPA is working fine. If SPA doesn't work or if you don't know how to operate you should contact reception like you contacted for the television problem. Reception is available for 24/7. You have contacted the property regarding the SPA after you checked out. We checked and it's working properly. As you said one of those things, we haven't noticed any other issues. Your review is terrible for no reason.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very and tidy also quite
Stayed 1 night in Jul 2021
Response from Ven on 2021/8/3
Thank you so much for staying in our motel, also for the given review and will be looking forward for your next stay. Regards Management Sundowner Twin Towns Motel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for what we wanted for a night stay.
Stayed 1 night in Jun 2021
Response from Krish on 2021/6/21
Thank you for your review looking forward to see you again.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Krish on 2021/6/21
Thank for your review. Hopefully see you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V.good
Stayed 1 night in May 2021
Response from Ven on 2021/6/3
Thank you again for the nice review. We are happy to serve you again. look forward for your next visit with us. Kind Regards Management Twin Towns Motel

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Ven on 2021/6/3
Thank you again for the nice review. We are happy to serve you again and look forward for your next visit with us. Will be greatly appreciated for recommending to your family and friends. Kind Regards Management Twin Towns Motel

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff.
Stayed 1 night in May 2021
Response from Ven on 2021/6/3
Thank you again for the nice review. We are happy to serve you again. look forward for your next visit with us. Will be greatly appreciated for recommending your family and friends. Kind Regards Management Twin Towns Motel

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 4 were passing through. Wanted a budget overnight stay. Chose 'Twin Towns as it was low price compared with other places. We were so impressed with the immpecable downloads of room cleanliness and working facilities. New bathroom. Neat, clean function accomodation. We have trouble with beds but we all had an excellent night sleep. The location great. On main rd but quiet at night. Had 'Outlaw pizza' from close by. YUM. Pulled into Dan Murpheys also very close. Walked to brekkie in funky cafe next morning 10min stroll away. Accross from river. Would book again.
Stayed 1 night in May 2021
Response from Ven on 2021/6/3
Thank you again for the nice review. We are happy to serve you again and look forward for your next visit with us. Will be greatly appreciated for recommending to your family and friends. Kind Regards Management Twin Towns Motel

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
We stopped in for a single night during a long family road trip. Service was great Property was fine - very dated, but adequate for the price. But I would not recommend staying here if you dislike cigarette smoke. We had the unfortunate experience of being in a room next door to someone that seems to be a permanent resident of the motel and our rooms had an interconnecting door (that was closed at all times) that leaked cigarette smoke into our room all night. No other issues during our stay
Stayed 1 night in Apr 2021
Response from Ven on 2021/6/3
Thank you again for the nice review. We are happy to serve you again and look forward for your next visit with us. Will be greatly appreciated for recommending to your family and friends. Kind Regards Management Twin Towns Motel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we found Twin Towns Motel, a good size room, bright and colorful we would book there again
Stayed 1 night in Jul 2020

10/10 Excellent

Janet, Ballarat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Unit comfortable and very clean. The bed was so comfortable. The staff were friendly and helpful. Definitely stay here again.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One nights stay
We only stayed the one night and for us it ticked all the boxes. We found the motel convenient to where we needed to be. The room was dated but clean and comfortable with parking at our door and although on the main road noise was not a problem. Office staff were friendly and would definitely stay again when in the area.
Stayed 1 night in Jul 2020

8/10 Good

JG, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well presented. Convenient to the places we had appointments for.
Stayed 1 night in Mar 2020

10/10 Excellent

Kenneth, Thornlands, Queensland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our two nights at the motel and were very courteously looked after with breakfast to our room and assisted in other ways. I could not fault the service.
Stayed 2 nights in Feb 2020

10/10 Excellent

Nathan, Toukley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good location and service was great. Room was well looked after and staff were extremely polite.
Stayed 2 nights in Jan 2020

8/10 Good

Brian

Liked: Cleanliness, staff & service
A handy place to stop if you are in the area.
A handy place to stop if you are in or passing through the area. Room was relatively basic but perfectly adequate. Pool is right by the road so a little noisy. Friendly staff.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only stayed 1 night, arrived late and checked out early. vicky the receptionist was super helpful, even dried out wet togs so that we could pack them for our early flight. fan only had 2 speeds, take off and not much other than that great for 1 night not far from the airport. thanks vicky for going the extra mile.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and good amenities. Also good value. Definitely stay here again!
Stayed 2 nights in Jan 2020

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat quiet inn
Our stay was 2nights and we extended to 3.
Stayed 2 nights in Jan 2020

8/10 Good

Travellers

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine, tidy and clean but i had no hot water for a shower.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for what we needed. 1 night with the family on the way was go for what we needed.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over-night in Tweed Heads South
This was a very enjoyable stay. Well located. Clean. Good sized room. Hot shower with great water pressure. Comfy bed. Helpful, welcoming staff. Great value for money. Used it as a stop-over on my way to Amberley, Queensland. I would stay there again.
Stayed 1 night in Jan 2020

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay.
Stayed 2 nights in Jan 2020

10/10 Excellent

Philippa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and satisfied all our needs. The service was fantastic, the lady went out of her way to help us with our requests and was very friendly. We would definitely stay there again!
Stayed 2 nights in Jan 2020

8/10 Good

kiera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
It was very comfortable. Lovely place to stay, friendly stuff
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Moey, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Customer service was great - clean and easy to get to from the Airport. Just a genuine normal Motel.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Nothing to fault it highly recommended to all xxxxx cxxxxxxxx
Stayed 1 night in Dec 2019

10/10 Excellent

Julieanne, Nsw

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not far from the John Flynn Hospital for my husband's doctors appointment.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT CUSTOMER SERVICE - GREAT ROOM. GREAT LOCATION - WOULD STAY THERE AGAIN
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money. No view or privacy if you like to be outside but it suited my purpose for being at tweed heads.
Stayed 2 nights in Nov 2019

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff comfortable beds and close to everything
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and rooms easy to access. No stairs u r able to park outside your room. Everything u need in your room. Including microwave and crockery. Very nice staff. The lady went out of her way to accommodate my late arrival.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Simple, clean functional room. Fairly spacious. Very approachable, helpful reception staff.
Stayed 2 nights in Oct 2019

4/10 Poor

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sleepless night due to noisy guests arrriving at 2am fighting and screaming.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly the room was spotless and the position was handy to everything.The breakfast was lovely and wouldn't hesitate to stay there again or recomend to a friend.
Stayed 1 night in Aug 2019

8/10 Good

Chris, Northern Territory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and bed. Nice stay. Would stay again if travelling through.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2019