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Hotel Termales El Batán

2.0 star property
Mountain serenity awaits at Hotel Termales El Batán, where guests can rejuvenate in two outdoor pools or unwind beneath starry skies near natural hot springs.

Choose dates to view prices

Hotel Termales El Batán offers a peaceful mountain retreat with practical comforts. Enjoy a full breakfast, terrace sunshine, or coffee at the café. Relax with a Turkish bath, steam room, and two outdoor pools with sun loungers near natural hot springs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Business services
  • Housekeeping
The current price is NT$3,253
NT$3,253 total
May 21 - May 22
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 9:00 PM

Frequently asked questions

Does Hotel Termales El Batán have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Hotel Termales El Batán?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Hotel Termales El Batán on 2026/5/21 start from NT$3,253, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Termales El Batán pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Termales El Batán?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Termales El Batán?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Termales El Batán located?

Situated in the mountains, this hotel is 2.5 mi (4.1 km) from Lake Tota and 4.2 mi (6.8 km) from Cabana Buenavista lago de Tota. Parque La Villa and San Martin de Tours Cathedral are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.4

Cleanliness

8.8

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 32 out of 68 reviews
Rating 8 - Good. 27 out of 68 reviews
Rating 6 - Okay. 5 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 3 out of 68 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a pet-friendly hotel with excellent staff and stunning views.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thermal pools are amazing!!!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super place to relax and enjoy the thermal waters.

The weather was super nice. The accomodations were very good by the mountain. The staff was great. The thermal pools were the best! It was quiet. We went for a walk and there were tons of eucaliptus trees. The smell was awesome.
Stayed 2 nights in May 2023
Verified

6/10 Okay

Felipe

Liked: Cleanliness, amenities
El sifón del baño tenía un olor fuerte a cañería , mucho ruido en las piscinas termales con música hasta las 11 pm. Podría ser un lugar espectacular , pero le faltan unos detalles .
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Monica V

Los termales son muy buenos, nos gusto que estuvieran aparte de los huespedes de pasadia, me parecio una gran detalle que tienen estaciones de agua, aromaticas y tinto permanente, se respira mucha paz.Los cuartos son muy completos, pero para nuestro gusto las camas son algo duras; tambien sugeriria que amplien el horario de restaurante o dejen una tienda de productos varios hasta mas tarde. Tambien seria bueno que el personal de piscina y de restaurante prestaran la misma calidad de servicio entre semana, ya que se nota la diferencia con el servicio en fines de semana.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

zoranny

Liked: Cleanliness

nada especial

la verdad el hotel grande pero muy basico la habitacion pequeña y simple costoso ára lo que ofrece
Stayed 1 night in Oct 2025
Verified

8/10 Good

Juan

Liked: Staff & service, room comfort
LUGAR AGRADABLE OARA IR A RELAJARSE
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilidad
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De maravilla
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel y servicios
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo con excelentes zonas humedas. El restaurante no tiene una buena oferta sobre todo en las noches y los platos demasiado costosos para las pequeñas porciones que ofrece. Siento que quieren exprimir al máximo a los huéspedes con los altos costos de todos los servicios adicionales, en especial el restaurante.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Cristhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para descansar
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo fantástico gracias
Stayed 1 night in Jan 2024
Verified

8/10 Good

LUZ ASTRID

Liked: Cleanliness, property conditions & facilities, room comfort

Un lugar para el verdadero descanso!

Un lugar para alejarse del ruido, para descansar , con personal muy muy amable y dispuesto, la comida muy buena. Relax total..
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bien, el sitio es espectacular, la limpieza, la atención, la comida super. Lo único es arreglar la parte vieja del turco y baños, pero en general todo muy bien.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Zonas Húmedas sin mantenimiento.

La atención de su personal no hay ningún punto negativo, amables y siempre atentos. habitaciones con baños sin remodelar, muy pobres en su presentación, toallas muy duras sin suavizantes. Zonas húmedas sin remodelar, lo mismo de hace 30 años, pisos del baño turco lamentable con parches de cemento y la piscina la escalera de entrada baldosín de hace 30 años muy deteriorado. Mi consejo no dejen decaer el hotel y hagan las mejoras necesarias y que están a la vista.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

María

Liked: Cleanliness, property conditions & facilities
El hotel es maravilloso, atienden muy bien y los termales son excelentes. Creo que es necesario renovación de colchones por qué la cama y las almohadas quitaban durante la noche el descanso del día
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

OSCAR O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel Campestre

Hotel bastante cómodo, instalaciones muy buenas, siendo campestre el hotel cuenta con una excelente infraestructura
Stayed 1 night in Aug 2022
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Descanso y relax

Muy bien recomendable para un buen descanso
Stayed 1 night in Aug 2022
Verified

8/10 Good

Álvaro

Liked: Cleanliness
Disliked: Room comfort
No hay: Señal Wifi Cajilla de seguridad en el cuarto Nevera o Minibar en la habitación Reloj en la piscina para controlar el tiempo, o saber la hora de la reserva en el baño turco
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Luis Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relajación total Un lugar para desconectarse del mundo
Stayed 1 night in Jan 2022
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas piscinas buen servicio
Stayed 1 night in Jan 2022
Verified

8/10 Good

darlyn y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brillante pero ruidoso

Lugar mágico lleno de una riqueza natural ideal para plan familiar. Sin embargo no logramos descansar plenamente debido a que el ruido en las pasillos y zonas comunes es muy alto por parte de los huéspedes y no se respeta el descanso, falto más control por parte de la administración para evitar tanto ruido y respetar el descanso de los demás
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

paula andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para descansar
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lleno mis expectativas, sitio bueno para descansar
Stayed 1 night in Dec 2019