The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Oscar
於 2024 年 6 月住了 3 晚
8/10 不錯哦
Jennifer,Cambridge
2024年5月28日
喜歡:整潔度、設施服務和住宿環境和硬體
Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Jennifer
於 2024 年 2 月住了 4 晚
10/10 有夠讚
kourtney
情侶出遊
2024年5月19日
喜歡:整潔度和住宿環境和硬體
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
kourtney
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Andrew
2024年5月10日
喜歡:整潔度、設施服務和住宿環境和硬體
Beautiful modern room.
Andrew
於 2024 年 5 月住了 1 晚
4/10 不太好
Promi
情侶出遊
2024年5月4日
不喜歡:設施服務
My partner and I booked the grand suite at this hotel which mentioned we would get the yard, pool AND outdoor spa tub. Upon check-in we were given just a normal apartment with a tub in the balcony. We tried to resolve the issue with the hotel for many days but they refused to give us the room we actually booked and stopped helping on getting a refund. Stay away from this hotel!! They have false advertisement and horrible communication. Save your money and go to a more reliable hotel.
Promi
10/10 有夠讚
Omar Alexander
家庭旅遊
2024年4月28日
喜歡:整潔度、設施服務和住宿環境和硬體
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed.
I would stay there again, the only con I didn't like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
Omar Alexander
於 2024 年 4 月住了 4 晚
6/10 一般般
Toby
情侶出遊
2024年4月21日
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
Toby
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Maria,Briarwood
情侶出遊
2024年4月16日
喜歡:整潔度、設施服務和住宿環境和硬體
Maria
於 2024 年 4 月住了 6 晚
10/10 有夠讚
Nicholas
情侶出遊
2024年4月15日
喜歡:整潔度、設施服務和住宿環境和硬體
Very beautiful place to stay
Nicholas
於 2024 年 4 月住了 3 晚
2/10 很糟糕
Boris
情侶出遊
2024年4月10日
喜歡:整潔度
不喜歡:住宿環境和硬體
I was almost captured and extorted by cartel police. This place is unsafe. I was nearly killed and kidnapped.