The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben.
MARIA
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Tanya Maria
2025 年 5 月 20 日
喜歡:整潔度
Tanya Maria
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Kim Anh Charlotte
情侶出遊
2025 年 5 月 16 日
喜歡:整潔度和住宿環境和硬體
Very good stay for the money spent
Kim Anh Charlotte
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Jill
家庭旅遊, 親子旅遊
2025 年 5 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Jill
於 2025 年 5 月住了 5 晚
10/10 有夠讚
Mariano
2025 年 4 月 20 日
喜歡:整潔度和住宿環境和硬體
Todo perfecto
Mariano
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Susana
2025 年 4 月 5 日
喜歡:整潔度和客房舒適度
Susana
於 2025 年 3 月住了 4 晚
10/10 有夠讚
ANA
2025 年 3 月 24 日
喜歡:整潔度和住宿環境和硬體
ANA
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Eric
家庭旅遊, 親子旅遊
2025 年 3 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was perfect
Eric
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Keith,souris
情侶出遊
2025 年 2 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
Keith
於 2025 年 2 月住了 14 晚
10/10 有夠讚
LILIANA
團體旅遊
2025 年 1 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
Todo súper bien . Muy tranquilo y fácil acceso
LILIANA
於 2025 年 1 月住了 6 晚
10/10 有夠讚
Julian Duvan
2025 年 1 月 17 日
喜歡:整潔度和住宿環境和硬體
Unreal property and location. The hospitality was always quick and responsive. Thank you for an amazing stay and I can’t wait to see you guys again!
Julian Duvan
於 2025 年 1 月住了 12 晚
6/10 一般般
真實旅客
家庭旅遊
2025 年 1 月 6 日
不喜歡:整潔度和客房舒適度
Very meh for the price
Disappointing experience. Room was not cleaned at all during 6 night stay. Cockroaches under kitchen sink. They never emptied our garbages even. The lock on our door broke and they didn’t fix it so we had an unlocked condo for most of the trip.
Location is ok, the road is pretty bad leading to it through massive water puddles to walk around but that’s most of Tulum. Not great value for the money.
真實旅客
於 2024 年 12 月住了 6 晚
2/10 很糟糕
Joseph
家庭旅遊
2025 年 1 月 5 日
不喜歡:整潔度和住宿環境和硬體
Place did not feel safe or secure nor were we able to communicate. We were promised multiple times changes in our room and a refind and have yet to receive. Still trying to get hotel and Expedia to honor
Joseph
於 2024 年 12 月住了 5 晚
10/10 有夠讚
Salvador
2024 年 12 月 27 日
喜歡:整潔度和住宿環境和硬體
Salvador
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Harleen
2023 年 12 月 12 日
喜歡:整潔度和住宿環境和硬體
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.
Harleen
10/10 有夠讚
alejandra
家庭旅遊
2023 年 11 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
alejandra
於 2023 年 11 月住了 2 晚
10/10 有夠讚
Elia
情侶出遊
2023 年 8 月 2 日
喜歡:整潔度、設施服務和住宿環境和硬體
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Elia
於 2023 年 7 月住了 2 晚
10/10 有夠讚
Emily
情侶出遊
2023 年 8 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Had an amazing experience as a first time traveler to Mexico. I’m so glad I went with choosing this hotel it was nothing short from amazing! When I come back from tulum I will definitely come back to this luxury hotel! :)
Emily
於 2023 年 7 月住了 4 晚
10/10 有夠讚
Wendy
情侶出遊
2023 年 7 月 2 日
喜歡:整潔度、設施服務和住宿環境和硬體
Hôtel très calme, nous avons apprécié le séjour
Wendy
10/10 有夠讚
Mark
2023 年 5 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Mark
於 2023 年 5 月住了 8 晚
8/10 不錯哦
Katherine
2023 年 4 月 28 日
喜歡:整潔度
Katherine
於 2023 年 4 月住了 3 晚
8/10 不錯哦
VERONICA,MEXICO
商務旅客, 團體旅遊
2023 年 4 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
En general está muy bien, es un departamento con buenos espacios, las camas cómodas, se debe llevar todo para cocinar, no hay ni café de cortesía. El ser VIP de Expedia no te da ningún beneficio aquí, a todos le regalan las dos primeras aguas que están en el refri, pero la atención de todos fue buena. El desayuno todos los días es igual, pero está bueno. Nosotros teníamos coche y no hizo falta tomar taxis. Fuimos de trabajo, así que no pudimos disfrutar la alberca. Es un lugar que puedes quedarte una semana sin problema.
VERONICA
於 2023 年 3 月住了 4 晚
10/10 有夠讚
rotem
情侶出遊
2023 年 4 月 2 日
喜歡:整潔度、設施服務和住宿環境和硬體
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
rotem
於 2023 年 3 月住了 5 晚
10/10 有夠讚
Malene
2023 年 3 月 12 日
喜歡:整潔度和客房舒適度
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Dejligt hotel/lejligheder - fantastisk morgenmad - skønt pool område
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