整間出租公寓

圖倫瑪雅之家飯店- 家庭公寓

3.5 星級住宿

Mayan House Tulum - Family Apartments

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評論

8.4 分,滿分 10 分,
非常好

熱門設施服務

  • 游泳池
  • 廚房
  • 洗衣機
  • 含停車位
  • 免費無線上網
  • 空調

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規定

入住

入住登記開始時間:15:00;入住登記結束時間:00:00
辦理入住手續的最低年齡:18 歲

退房

退房時間:12:00

入住特別注意事項

旅客須事先與住宿方聯絡以取得入住相關指示;抵達住宿時櫃台會有服務人員接待旅客
請事先與住宿聯絡安排入住事宜,聯絡方式可以在預訂確認電子郵件中找到
如果您計劃在 19:00 後抵達住宿,請事先通知住宿,聯絡方式可以在預訂確認電子郵件中找到
住宿提供的資訊可能經由自動翻譯工具翻譯

如何進入住宿

櫃台有服務人員

寵物

禁帶寵物

兒童和加床

歡迎兒童入住
恕不提供折疊床/加床
免費提供搖籃

此住宿接受的付款方式

重要資訊

注意事項

若有額外房客入住,住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件,並以現金作為押金或提供信用卡/金融卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求,房客須於辦理入住手續時與住宿確認;特殊入住要求可能需要加收費用
此住宿接受以信用卡付款
屋主並未表明住宿是否有一氧化碳偵測器;建議自行攜帶手持式偵測器
屋主並未表明住宿是否有煙霧探測器

其他須知

住宿無電梯

常見問題

圖倫瑪雅之家飯店- 家庭公寓是否有游泳池?

是的,此住宿設有室外游泳池。

圖倫瑪雅之家飯店- 家庭公寓是否允許攜帶寵物?

很抱歉,此住宿恕不允許攜帶寵物。

圖倫瑪雅之家飯店- 家庭公寓的停車費用是?

此住宿提供免費自助停車服務。

圖倫瑪雅之家飯店- 家庭公寓的入住登記時間是?

入住登記開始時間:15:00;入住登記結束時間:00:00。

圖倫瑪雅之家飯店- 家庭公寓的退房時間是?

退房時間是 12:00。

圖倫瑪雅之家飯店- 家庭公寓位於何處?

此公寓大樓位於圖盧姆市中心,距離圖盧姆醫院、Dos Aguas 公園和Holistika 藝術步道不到 2 公里。水晶天坑和Hunab 生活中心也在 5 公里內。

我可以免費取消預訂並獲得全額退款嗎?

可以,這間住宿針對部分房價提供免費取消服務,因為我們重視您的彈性!請至我們的網站查看該住宿的取消政策,了解不適用情況及其他相關規定。

評論

的評論

8.4

非常好

9.0

整潔度

7.0

地點

8.0

員工素質

8.6

住宿環境和硬體
10 分,有夠讚;32 則評論中有 12 則
8 分,不錯哦;32 則評論中有 16 則
6 分,一般般;32 則評論中有 2 則
4 分,不太好;32 則評論中有 1 則
2 分,很糟糕;32 則評論中有 1 則

評論

已驗證

10/10 有夠讚

pam

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Loved it!

Great place! Very clean, good service from mgmt. and beautiful pool. We felt very safe due to high wall around the complex and security on premises at night. We’d stay there again!
已驗證

8/10 不錯哦

Thomas

喜歡:整潔度、住宿環境和硬體和客房舒適度

God stor lejlighed

Dejlig stor lejlighed. God pool. Lidt gå afstand til byen, men helt ok.
於 2018 年 2 月住了 1 晚
已驗證

8/10 不錯哦

Thomas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Dejlig stor lejlighed med pool

Super fint værelse. Stort 100 kvm lejlighed med 2 badeværelser og køkken. Dejlig stor altan med udsigt til stor pool. Det er ikke så meget i området, men 12 min gåtur så er du i byen.
已驗證

6/10 一般般

真實旅客

喜歡:整潔度和客房舒適度
不喜歡:員工素質
Internet was not working and the place is very far from the beaches
於 2018 年 1 月住了 6 晚
已驗證

8/10 不錯哦

gulce

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Family Friendly Appartments

Arrived to the apartment building (before 7pm), if later you'll have to alert the management. They have a full time security guard but he's not the check-in personal. The facilities were super clean and well maintained. We were lacking couple of towels which were provided by the personnel promptly. if you're on the lower floor and if there are families with small children as guests you might be woken up quite early by their pool time. To be noted, the beach is not within a walkable distance, you'll need to take your car or find a taxi (front desk is super nice to call for you if needed).
於 2017 年 12 月住了 4 晚
已驗證

6/10 一般般

真實旅客

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質

Good Facility, Not Nice Management

The facility itself is great. But I don't know if I return or recommend this place to other people. It has a great pool, HUGE apartment, however, our check-in experience was horrible. We got there around 5 which is not too early or too late. The person showed up a few times after we rang the bell. He was on the phone pretty much all the time while we tried to check-in. Not just that, he said the exchange rate is $1 to 20 pesos which is unheard of. Most of other touristy hotels and restaurants in the same day were using the exchange rate of 1:17. We almost left feeling it's very dishonest but since we would be changed for the last minute cancellation anyway, we decided to stay. At the time of booking I was quoted $78.54 (with taxes and fees) but upon our return I noticed that I was charged $86.30. It is only less than $8 difference, but it left us a bad taste. All other hotels during our trip (most are booked through hotels.com) were using 1:17 exchange rate. As for the apartment, everything worked well, but light sleepers, be aware. There is no blackout curtains. In fact, all the curtains were too short and too narrow, not preventing any outside light. And the common area (and the back of the apartments) lights were on all night. Also, this a condo/apartment, so there is no amenities like shampoo, and the place is not very convenient if you don't have a car.
於 2017 年 8 月住了 1 晚
已驗證

10/10 有夠讚

irazema

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Todo esta muy bonito y muy buen servicio, aparte super tranquilo
於 2017 年 8 月住了 6 晚
已驗證

8/10 不錯哦

Ryan

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質

New and clean.Poor service and communicatio

Though I speak Spanish, no English was available and should be considered if one does not speak Spanish. The place was not ready when we arrived late and they have no ability to accept credit cards and expect cash. There was no notification of this until our late arrival and it became a significant inconvenience due to the hour and cash on hand at the time. Overall a great value for a three bedroom apartment.
於 2017 年 8 月住了 1 晚
已驗證

8/10 不錯哦

Yanina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Besides the fact that we showered with cold water it was ok
於 2017 年 8 月住了 3 晚
已驗證

10/10 有夠讚

Itzel

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Excelentes departamentos muy bonitos

Excelente servicio, el lugar acogedor, personal muy amable, el único inconveniente es que la dirección al ingresarla al GPS te manda a otro lado es un poco complicado ubicar el hotel.. todo lo demás excelente
於 2017 年 6 月住了 1 晚
已驗證

10/10 有夠讚

Shelley

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Great stay

We really enjoyed our stay at mayan house, about a 5 minute walk to the main area as its on a side street but we always felt safe walking. The lady in charge didn't speak much English but it didn't seem to matter much. Extremely clean and large areas to live in, and the pool was great after a day exploring.
於 2017 年 5 月住了 5 晚
已驗證

8/10 不錯哦

Sebastien

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Far from beach, ideal for family with car

Not exactly where spotted on google maps, slightly more at the north (150m approx.) these appartments are modern, nicely furnished, no room cleaning, no breakfast, but nice kitchen, dining room, and washing machine: ideal for long stays. Nice swimming pool, very clean. the hotel lacks of charm, but is very practical. the killing factor for us was chlorine saturated water in the bath: without speaking of cleaning your teeths, a shower with water with so much chlorine was painful for the eyes and the smell. might be temporary though
於 2017 年 6 月住了 2 晚
已驗證

8/10 不錯哦

Fernando

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
El hotel esta excelente Solo tuvimos unos inconvenientes, tuve que pagar en efectivo porque no cuentan con terminal para pagar con tarjeta de credito, pero me entere hasta que llegamos. y averigue que desde febrero no funciona su terminal. Solicite 1 cama queen size y 2 matrimoniales y la habitacion me la entregaron con 1 king size y 1 matrimonial. y en precio hubo una pequeña diferencia entre lo que muestra su pagina y lo que pagué Seria conveniente que en la pagina te adviertan que tienes que realizar tu pago en efectivo. Me sentí engañado
已驗證

2/10 有點糟

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Awful!

Too many problems to name but let's begin with NO others guests at the place. Power went out and the water stopped running. Ruined my sons trip.
已驗證

10/10 有夠讚

VM

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Great accommodation, Great location, Great stay!

We stayed here for 14 nights in April 2017. Mayan House is a small complex of 3 x blocks of 6 apartments set around a great outdoor swimming pool. During the day the reception is open, it is closed at night however there is an onsite security man who is around to help if you have any problems. The hotel is very secure with a main gate that you are provided a key for. There is plenty of parking if you have a car. The location is fab. Mayan House is on the opposite side of town to the beach, however this isn't a problem because if you are near the beach you are further from the town and vice versa. We found it was easy to walk to town for meals in the evenings (depending where you eat it can take as little as 5 minutes), and then walk / cycle / taxi to the beach during the day. Tulum is quite spread out in general so everyone gets around by walking, bike or taxi. To get to the furthest end of the beach strip you shouldn't pay any more than 150 pesos for a taxi, however you can sometimes get this for less. It seems to depend on the time of day. There is a supermarket (Chedraui) on the other side of town if you want to stock up for self catering. The apartment kitchens have the basics in terms of equipment, so you would struggle to cook big family meals, but there is enough to get by. Apartments 1-6 are on the quietest side. They DO NOT accept credit/debit cards - we were advised once we had checked in that we had to pay in cash in local currency so be aware of this.
已驗證

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Hotel limpio, cómodo, amplio y buen precio

Excelente para familias.
已驗證

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Was a great place. The caretaker Rosario was VERY nice. Would definitely return
已驗證

8/10 不錯哦

Jay

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Mayan House Tulum Review 2017

The place is new and clean. We got 2 bedrooms and a large space living room with kitchen. The pool was a real nice touch. Internet speed was a drag. We had a hard time finding this place. No street name. Bikes were available for use. Taxi cabs are available just a few steps out of the place. A couple of stores nearby if you need water or supplies. I would suggest the owner to put a sign on the main street to guide guests. Overall the staff are really helpful. Only one of them speaks good english. This place is great for large group of people atleast 4. Lastly its pricey compared to other places.
已驗證

8/10 不錯哦

Bob

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

The caretakers of this hotel were very attentive.

On one afternoon after returning from town the hotel staff took us to the coconut trees growing on the property and spent some time chopping us (and a number of other guests) down a whole lot of coconuts, then preparing them for us to drink. Very educational. Very pleasant family was running the place.
已驗證

10/10 有夠讚

excelente

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

excelente

muy bien todo, limpio y en excelentes condiciones el depa
已驗證

8/10 不錯哦

Brian

喜歡:整潔度和員工素質
不喜歡:客房舒適度

Not as described

After getting correct room , shown three different rooms but not one booked , beware no washing machine in rooms - no penthouses on site - beds like concert slab , pool was good only couple English TV stations - walls very thin hear everything from room above during night , noising staircase outside doors slamming , rooster next door goes all night not at sun rise - Wouldn't pay anymore then $100 a night for three bedroom
已驗證

8/10 不錯哦

BEcky

喜歡:員工素質、住宿環境和硬體和客房舒適度

Walking distance to downtown Tulum.

Added another night with ease. Relaxing pool, quiet stay. Area outside of hotel not welcoming- poor roads leading to it and razor wire on the walls. That was off-putting, but the inside was very nice.
已驗證

8/10 不錯哦

Elías

喜歡:整潔度、住宿環境和硬體和客房舒適度
En general estuvo bien el hotel y la hospitalidad. En cuanto al servicio todo bien excepto que no se pudo pagar con tarjeta y esto si representó un problema para mí ya que dispuse de mi efectivo para poder liquidar las habitaciones.
已驗證

10/10 有夠讚

Lynn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The apartment was extremely spacious. The a/c worked exceptionally well. Sometimes the hot water tank needed to be lit (by the manager) and it produced great hot showers. Very quiet for sleeping. The pool is wonderful and was really refreshing in the Tulum heat. This hotel is at the edge of town slightly beyond where the collectivos start so we walked a short distance to board collectivos which were $20 pesos going any where in town. ADO station is walkable 10 min. Great fruit stores close by. Great restaurant Don Diego 1 minute walk from Mayan House. Also try Burrito Love 5 min walk - exceptional coffee and incredible burritos. We also cooked in our unit and all the appliances were very easy to operate.
已驗證

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

New fancy hotel

Place was fancier than we needed. Could sleep 4-6 people more like a large apartment. We were supposed to get the Penthouse but got a ground level instead.....no big deal it looks like the units are all the same. The hot tub was no good they put a small hot water tank in and it runs out of water when only one third full. There was no washing machine as advertised in our unit. The place is almost new and is spotless the staff keep everything very clean.