Minimal service for the price you pay, but it makes sense. Very cheap for Tulum which is good, but if it rains don't be surprised to have your room flooded. The staff will say there's nothing they can do if it keeps raining and the cleaning staff is not here.
Other than that we had a nice stay and really enjoyed Tulum. The hostel doesn't have its own beach and since most beaches in Tulum are private to hotels, the best way to get to the public beach is to get bikes (10 min away with bikes vs an hour away walking).
Also, since our flight landed late and Tulum as an hour and a half away from Cancun Airport, we got to the hostel around 11:45 PM and the front office didn't know where our key was for about 20 min. So just a piece of advice, if you are going to check in late, if you are going to get there late, let them know so that they can put the key aside for you.
But honestly, it was a great place, a very quiet neighborhood of Tulum Playa (the loud nightclub are more south so no loud noises at night), and again very affordable to see Tulum as young people with not too much money to travel.
