Entire apartment

BT Homes - Tankah Bay

Property class: 5 and above

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Close to Soliman Bay, BT Homes - Tankah Bay provides amenities like car rentals on site. Treat yourself to a Thai massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Spa
  • Outdoor Space

Room options

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Showing 3 of 3 rooms

Apartment, 2 Bedrooms, Ocean View (306)

  • Ocean view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free wired internet

Apartment, 2 Bedrooms, Ocean View (102)

  • Ocean view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free wired internet

Apartment, 2 Bedrooms, Pool Access (301)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

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About the neighborhood

Located in Tulum, this apartment is on the beach. While the natural beauty of Tulum National Park and Soliman Bay can be enjoyed by anyone, those looking for an activity can check out Riviera Maya Golf Club. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
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Map
Balam Canché, Tulum, QROO, 77772

What's nearby

  • A beach with clear turquoise water, a sandy shore, and a rainbow in the sky.
    Soliman Bay
    8 min walk - 0.7 km
  • A stone with 'Xeh' carved on it surrounded by trees and birds.
    Xel-Há Park
    13 min drive - 13.5 km
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    14 min drive - 13.0 km
  • A coastal landscape with a clear blue sky, turquoise waters, and a historic stone structure on a cliff overlooking the beach.
    Tulum Beach
    24 min drive - 22.2 km
  • Cenote Manatí
    4 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO)
    71 min drive

Restaurants

  • La Cocina Del Pueblo
    12 min drive
  • Xula Vista Restaurant
    12 min drive
  • World Cafe
    9 min drive
  • Seaside Grill
    10 min drive
  • Alberca - Pool
    10 min drive

About this property

BT Homes - Tankah Bay

  • Luxury apartment near Soliman Bay
  • BT Homes - Tankah Bay provides car rentals on site and more. Treat yourself to a Thai massage or other spa services. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • A roundtrip airport shuttle (surcharge), express check-out, and local meal delivery service
    • Smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • 2 bathrooms with rainfall showers and free toiletries
    • 50-inch Smart TVs with Netflix, streaming services, and premium channels
    • Private yards, wardrobes/closets, and separate dining areas

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Frequently asked questions

Does BT Homes - Tankah Bay have a pool?

Yes, this property has an outdoor pool.

Is BT Homes - Tankah Bay pet-friendly?

No, pets are not allowed at this property.

What time is check-in at BT Homes - Tankah Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at BT Homes - Tankah Bay?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does BT Homes - Tankah Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1500 per room applies.

Where is BT Homes - Tankah Bay located?

Nestled on the beach, this Tulum apartment building is within 1 mi (2 km) of Soliman Bay and Cenote Manatí. Tulum National Park and Jaguar Park are also within 2 mi (3 km).

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Reviews

BT Homes - Tankah Bay Reviews

6.0

7.6

Cleanliness

2.0

Amenities

7.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Amenities, communication
BT Homes does not communicate well. They were not timely in responding to sending us to the wrong location. Then when there were issues with the toilets and lack of coffee maker, broken electric kettle, and no hand towels. They just filled the shampoo, conditioner and soap with water to be full. Big hole in the bed room door. They did not respond to questions or concerns with the stay. Do not stay here!!
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Listing accuracy
The shuttle service is NOT included. It costs $150 each way. Rent a car is you still stay here after reading this. But seriously, do NOT stay here. Could not swim in the ocean. Rocky and full of coral. Even with aqua socks. Everything was beautiful but not functional. The showers went from freezing cold to scalding. No hot water in the kitchen. Uncomfortable seating. Coffee maker didn’t work, was replaced with another broken coffee maker twice. The third one worked but they left the broken one. Basics like bowls are not there but there’s a meat grinder. Property is in the middle of nowhere. Staff were unhelpful and made no effort to communicate. Getting dishwasher pods took three days. The pool was very basic. Area around the place was not great. Lots of trash everywhere.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Limpia bonita tranquila
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025