Casa Nalum
4.5 star property
Recharge in paradise with soothing spa treatments and thrilling activities on the private beach. Relax afterwards by the outdoor pool surrounded by lush greenery.
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Photo gallery for Casa Nalum
Experience luxury at Casa Nalum, where a private beach and rooftop terrace offer breathtaking views. Enjoy spa treatments like massages and facials, then unwind with yoga or volleyball on the beach, followed by relaxation in an outdoor pool or children's pool.
Popular amenities
- On private beach
- Pool
- Spa
- Parking included
- Free WiFi
- Restaurant
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Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 35000 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately MXN 500 for adults and MXN 300 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Frequently asked questions
Does Casa Nalum have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Casa Nalum pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Casa Nalum?
Check-in start time: 3:30 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Casa Nalum?
Check-out is at 11:00 AM.
Where is Casa Nalum located?
Located in Tulum, this beachfront hotel is in a national park, steps from Sian Ka'an Biosphere Reserve, and 2.4 mi (3.9 km) from Tulum Beach. Beach and Playa Akun are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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