「Staff provided above and beyond customer service. They treated us like their long time friends. It seems they were always around to cater to our needs.
Highly recommended and will definitely stay with them if I go back to Basco, Batanes. 」
「The hotel is beautiful and the rooms are nice as is the pool. The building is not complete. The upstairs bar was not available.
The menu is tiny and the food portions tiny. It is chronically understaffed. The breakfast was poor. We would not eat dinner there and bought more breakfast elsewhere.
Coffee was rubbish.
The wifi was hopeless to connect. Every day go to the office for a new code. Sometimes twice a day.
No mention of cash only till departure checkout! No warning at all!
Only one...
「The room was very basic but good size for a family of 4- Jen, the staff was very helpful a d knowledgeable Nd went out of her way to walk with us to one of the onky 2 banks in the area. 」
「Was very pleased with my stay here. Great staff and nice rooms. Only thing that could use some improvement is the wifi signal to the rooms. Otherwise, I would definitely recommend this hotel!」
「We had a great stay at Boulder Bay Residences. The place is clean and smells good. They always have chill music. They offer daily shuttle to/from the Basco Town Proper. The staff are nice, friendly, and accommodating. I love that the place is very near the Valugan Boulder Beach where we were able to catch the sunrise every morning. They also offer the Boulder Bay Tours which is great as well. The Tour Guide knows more than just the basic Batanes culture and history, and his tricycle driver...
「Not many frills, but it comes with a kitchenette (not many restaurants in Basco), plenty of drinking water, and AC. Walking distance from the airport, very helpful staff. Mattresses and pillows are high quality.」
「Room is ok, centrally located, near airport, restos, shops but what i liked most and probably will come back to is the accomodating staff, easy to approach to, trustworthy. It was a home away from home for me.」
