Dear Penny,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

Dear Chu Hua, Thank you for taking the time to tell us about your experience at the Novotel Bali Ngurah Rai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Praditya Mahardhika Front Office Manager

Dear Valued Guest, Thank you for sharing your experience with us here at Novotel Bali Ngurah Rai Airport. We cannot thank you enough for such kind words regarding our services and facilities that we have to offer to ensure a memorable stay for you, Especially our great location in between International and Domestic Terminal with the direct access to International Departure. We truly look forward to welcoming you again in the future Have a pleasant week ahead Best Regards, Diaz Putri Guest Experience Manager

Dear Jennifer, We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diaz Putri Guest Experience Manager

Dear WAI, Warm greeting from Novotel Bali Ngurah Rai Airport It was our pleasure to have you as our guest during your recent visit to Bali. I am very much concerned to know that your stay with us was not as per your expectation. I would like to extend my sincere apologies for the inconvenience and disappointment caused. I am really concerned that you have left the hotel disappointed with your stay, please let me assure that we are committed to providing the very best accommodation and service to our guests, and certainly appreciate the opportunity to restore your confidence in us. Thank you for your valuable compliments, I am glad to learn that you enjoyed our breakfast set-up and our shortcut access to the international check in counter that connected from our hotel lobby. We look forward to welcoming you back soon for your next visit to Bali Best regards, Diaz Putri Guest Experience Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diaz Putri Guest Experience Manager

Dear Seung Yee, Warmest Greetings from Novotel Bali Ngurah Rai Airport. I am pleased to learn that your stay was great especially with our strategic location and our room. Your comments are truly valued. It was a pleasure to have you at our hotel, and we look forward to welcome you back on your next visit to Bali. Best regards, Vivi Swardinta Guest Experience Manager

Dear Valued guest, thank you for your rating review during your stay with us at Novotel Bali Ngurah Rai Airport. Looking forward to welcoming back in near future. Best regards, Vivi It Swardinta Guest Experience Manager

Dear Valued guest, Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review are our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future. Best regards, Vivi It Swardinta Guest Experience Manager

Dear Ngai Lun, Thank you for your rating review, I really appreciate it. Your review are our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future. Best regards, Vivi It Swardinta Guest Experience Manager

Dear Steven, Thank you very much for sharing your experience. We’re happy to know that you had a comfortable stay at Novotel Bali Ngurah Rai Airport specially our excellent location and hospitality of our staff. We will always strive to provide an excellent service for our guest and look forward to welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager

Dear Katie, Thank you very much for sharing your experience. We’re happy to know that you had a comfortable stay at Novotel Bali Ngurah Rai Airport specially our excellent location, our SPA services, our security system and friendly staff. We will always strive to provide an excellent service for our guest and look forward to welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager

Dear Kerry, Thank you very much for sharing your experience. We’re happy to know that you had a comfortable stay at Novotel Bali Ngurah Rai Airport specially our excellent location, our good breakfast and our clean room. We will always strive to provide an excellent service for our guest and look forward to welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager

Dear Rachael,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanFront Office Manager

Dear SeunggyuThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

Dear Jiho,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

Dear Belinda,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

Dear Malcolm,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

Dear Kay,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

Dear Stefan,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

Dear Sharon,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

Dear MartinThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

Dear Mark,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanFront Office Manager

Dear Lois,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

Dear Sean,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

Dear James,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

Dear Pamela,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

Dear Francisco,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

Dear Sabine,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

Dear Yanny,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

Dear Steve,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

Dear Gary,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

Dear Yuko,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

Dear Trihn,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

Dear Valued Guest, Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

Dear Valued Guest,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanAsst. Front Office Manager

Dear Oeyvind,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. I am concerned to know that our hospitality was not to your satisfaction. On behalf of our team, I would like to apologize for the inconvenience during your stay. Your review is our motivation to show you even better side of our hotel. We hope you will provide us with more opportunities to serve you better in the future.Best regards,Ifan TaufanAsst. Front Office Manager

Dear Srinivasan,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

Dear Minjee,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

Dear Barbara,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

Dear Fan,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. I am concerned to know that our hospitality was not to your satisfaction. On behalf of our team, I would like to apologize for the inconvenience during your stay. Your review is our motivation to show you even better side of our hotel. We hope you will provide us with more opportunities to serve you better in the future.Best regards,Ifan TaufanAsst. Front Office Manager

Dear Kelly,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

Dear Marathe,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

Dear Hyesun,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

Dear Robert,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

Dear Marian,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

Dear Alicia,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

Dear Jiyoun,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

Dear Marc,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

Dear Andrew,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager