Ratings based on 609 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 22, 2020 on Hotels
5 out of 5
by A verified traveler from Bradenton FL USA

Posted Mar 21, 2020
Excellent property. Beautiful pool and a super staff
4 out of 5
by A verified traveler

Posted Mar 20, 2020
Quality for near airport no frills
4 out of 5
by A verified traveler from San Francisco

Posted Mar 19, 2020
Check in went well. The gal at the front desk logged my son’s phone onto the slow Hilton WiFi and couldn’t change it. The WiFi in get was awful. They put this gadget in our room and the WiFi was still terrible! My key stopped working to get into my room. Went to the front desk 3 times. The guy at the desk started yelling at me, as it was my fault! That was so rude! Hey, I needed to get into my room! They finally sent a maintenance guy who figured out the battery in the door was out and needed charging. Since it was late and apparently was a noisy ordeal to fix it, he asked if they could fix it in the morning. The bad part about that, is when we both left the room we could not get back in without their assistance! They did fix it in the morning. The property itself was very nice and the pool was beautiful. Breakfast was just so-so. Had better breakfast throughout Bali, Gili T and Lombok. Recommend the Grand Palace in Sanur for a wonderful buffet breakfast and a beautiful room with amazing WiFi. The shuttle to the airport was really nice and quick. Not sure if it’s always like this, but your luggage and belongings have to go through an x-ray machine every time you enter the hotel. Got a temperature check each time too. Room was clean and shower was nice and hot. I would stay again only because the pool was splendid and the free airport shuttle.
5 out of 5
by A verified traveler from Tauranga

Posted Mar 17, 2020
Only stayed a night so didn't see much, What I did see was impressive,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 15, 2020 on Hotels
4 out of 5
by A verified traveler

Posted Mar 12, 2020 on Hotels
Very nice overnight stay very very close to airport. Great breakfast buffet and nice pool. We were not able to find the free shuttle and no one at the airport was able to clearly direct us. As this is one of the MAIN reasons people book this hotel, I strongly advise they improve signage and information. From reviews, we are not the only ones who couldn't find them. We had to take a taxi, as it was raining and challenging to walk with no sidewalks.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 12, 2020 on Lastminute
4 out of 5
by A verified traveler

Posted Mar 8, 2020
Close to the airport, airport drop off, breakfast was ok
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 7, 2020 on Hotels