「away for a golf weekend - great location for the courses that we were scheduled to play. Good dining options nearby. Room was clean and comfortable but very basic/standard. No complaints at all. 」
「The staff was extremely helpful. We were first booked at GuestLodge, but realized it would be hard for my elderly mother to get to the second floor, which is the only room they had. They allowed us to take the last ground floor room at Travelodge, their sister site down the street. We greatly appreciated the accommodations.」
「Iconic, beautiful property with updated rooms and a super comfortable mattress. Wood floors and a nice beach vibe. The location and price were not the greatest, but we loved staying here.」
「Our room was very clean with soft towels in the bathroom. The Keurig with k cups was much appreciated. The owner was very accommodating and the breakfast was lovely.
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「The staff was friendly and helpful. The room was clean and comfortable. Pets are allowed which is wonderful. Best view on the Cape. Very close to Head of the Meadow or in the other direction the Province Lands. The natural seashore beaches are beautiful. The breakfast is very simple but is a nice extra. The outer reach is great for dog lovers and someone who is not looking for something very upscale it is simple and is perfect for us. The pool and tennis courts are great for downtime from the...
「Property is located in downtown Hyannis and is very convient. Close to many resturants and stores. However some strange noises in back alley road. Overall a good place.」
「Had a wonderful stay. Rooms are very clean. Decor has a nostalgic feel, they kept the character of the room while renovating and it has a lot of charm. Soft and comfortable bedding, as well as quiet and extremely efficient air conditioning. Owner was very welcoming and responsive. Nice touch having coffee and delicious pastries in the mornings. The grounds are also maintained very well with nice plantings. Definitely stay here.」
「Looks rough on the outside but the rooms were really impressive! Location is perfect. Pool use is at neighboring hotel and it’s wonderful atmosphere!」
"AVOID THIS HOTEL
One of the towels provided had a brown stain that was extremely ugly (doubt it may be undesirable marks, with a bad smell). What's worse is that I discovered it after shower when I was using it. This was unacceptable, especially for an esteemed vacation house like this.
When I reported the issue to the front desk during check out, I received no apology and was told that no compensation could be offered because the booking was made through a third party (on Expedia), and the front desk could do nothing about it. He said he would report to the manager, and I received no follow-up. I find this response both unprofessional and disappointing. I also wrote an email to the management team and received no response. The general experience was unpleasant. I hope I can receive proper settlement from the hotel management team."