Wonderful experience throughout ! From the thoughtful details to luxurious surroundings loved the self controlled heated towel rail in the bathroom and the gorgeous free fluffy dressing gown to wear everywhere and stylish tote and matching flip flops! Food scrumptious too which was added surprise!
Sheila
於 2025 年 8 月住了 1 晚
4/10 不太好
Lorraine
家庭旅遊
2025 年 7 月 22 日
喜歡:設施服務
不喜歡:整潔度和住宿環境和硬體
Thought it was easy to drive to spa was good but hotel was poor .
Lorraine
於 2025 年 7 月住了 1 晚
6/10 一般般
Andrew
家庭旅遊
2025 年 7 月 19 日
Okay
Andrew
於 2025 年 7 月住了 1 晚
4/10 不太好
Mary
2025 年 7 月 17 日
The staff on site are helpful. Room 168 (1st floor), clean, comfortable & basic. Having no drinking water in the room is surprising. Usual basic tea/coffee supplies in room. Poor nights sleep due to a fluorescent picture light that would not turn off & remained on all night -apparently an electrical fault. Reception was not answering the phone probably due to it being after 11pm & this meant I had to put a towel over the light to lessen the florescent glow & this meant poor sleep. I reported this when checking out & a very helpful staff member suggested I notify management via an email. The pool & spa facilities are good. Breakfast was included & is good. But in this day & age is there still a need to serve awful coffee? Champneys have an additional extra charge real coffee menu -all a bit reminiscent of the Ryanair business model. It's a shame as the staff are lovely & it's set in beautiful surroundings (Tring in Hertfordshire).
Mary
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Joshua
商務旅客
2025 年 7 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
If you book through an agency like Expedia expect a £70 fee to use the facilities before 5:30pm on the day of check in. Is what it is
Staff were great and I really enjoyed my stay
Joshua
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Lorraine
情侶出遊
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Wonderful place to relax great end to our uk trip ,will definitely return one day
Lorraine
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Melissa
情侶出遊
2025 年 7 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed are time here. Can’t wait to return
Melissa
於 2025 年 7 月住了 1 晚
4/10 不太好
Ian
家庭旅遊
2025 年 6 月 16 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sadly the property is really tired. The tennis courts are old and cracked the rooms old like 1970 and hot with no air conditioning. Shower is attached to bath and no temperature control just hot or boiling. Spa area old and tired. Place needs serious investment.
Ian
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Richard
2025 年 6 月 1 日
不喜歡:住宿環境和硬體
Richard
於 2025 年 5 月住了 1 晚
4/10 不太好
Christie
家庭旅遊
2025 年 5 月 30 日
Contacted reception due to mould being in the room and bathroom. After a complaint had been made I was told by a member of reception it was originally out of order and they don’t understand why we had been given this room. The receptionist was very quick to move us to a much nicer room.
Christie
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Emma
2025 年 4 月 15 日
Emma
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Robert
2025 年 4 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful stay
The staff were all very friendly and helpful. The facilities were outstanding, the food exceptional, and our stay was beautiful I would definitely recommend this and stay again soon. The only negative I could even think to mention was it was extremely hot throughout, often too much and this was even without heating on
Robert
於 2025 年 4 月住了 1 晚
4/10 不太好
robert
商務旅客
2025 年 4 月 1 日
不喜歡:員工素質和住宿環境和硬體
Rob B
One night business trip room ok. Toilet flush not working correctly, bath panel old and worn along top, sink plug did not fit. Cleaner in the morning tapped very lightly on the door before I could even get to the door he had opened it using his pass key card and was coming in. Then said did not think anyone was in here. Not good told staff on reception waiting for a response.
robert
於 2025 年 3 月住了 1 晚
4/10 不太好
Deborah
情侶出遊
2025 年 3 月 30 日
喜歡:員工素質和設施服務
不喜歡:整潔度和住宿環境和硬體
The room did not meet the standard of the hotel which was a shame
Deborah
於 2025 年 3 月住了 2 晚
8/10 不錯哦
James
商務旅客
2025 年 3 月 27 日
喜歡:整潔度和員工素質
Stopped away for work
All the staff were very helpful and friendly
Facilities are amazing
Food was incredible
The only downside was that the bed was comfortable because it wasn’t a true double bed but two singles pushed together and the shower fell off its holder if you turned the pressure up too high. This could just be the room I had and others may be much better.
Would stay here again
James
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Louise
情侶出遊
2025 年 3 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great hotel and facilities
Louise
於 2025 年 3 月住了 1 晚
6/10 一般般
Michalis
商務旅客
2025 年 2 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was great and the facilities were fantastic however another guest at the hotel used their key card and gained access to my room whilst I was sat in my room
Michalis
於 2025 年 2 月住了 1 晚
2/10 很糟糕
stephen
商務旅客
2025 年 2 月 4 日
不喜歡:整潔度和員工素質
stephen
於 2025 年 1 月住了 1 晚
6/10 一般般
David
2025 年 2 月 1 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Customer service from front desk was faultless , very friendly and helpful, room was very dated , definitely needs an upgrade and repairs done
David
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Barrington
情侶出遊
2025 年 1 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dining was good, property requires some maintenance/ updating
Barrington
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Pippa
2025 年 1 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Pippa
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Kevin
2025 年 1 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Unreal service
Amazing service from Edan & Natalie in the restaurant & Bar .
Very beautiful grounds and a lovely cosy feel inside
Zoe & Steve went out of their way to make our stay memorable
Kevin
於 2024 年 12 月住了 1 晚
6/10 一般般
SUKHBINDER
2025 年 1 月 1 日
喜歡:整潔度
SUKHBINDER
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Jackie
2024 年 12 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
an oasis
A time of relaxation in a busy schedule. Champneys fitted the bill perfectly.