The Robert Towns, located near Castle Hill, offers a welcoming atmosphere perfect for families. Enjoy an outdoor pool and children's pool with sun loungers, free self parking, laundry facilities and in-room WiFi. Plus express check-out and tour/ticket assistance make your stay easy while the helpful staff have left a lasting impression on previous guests.
Located in Townsville, The Robert Towns is in the city center and near the beach. Shoppers can check out Willows Shopping Centre, while everyone can enjoy the natural beauty of Queens Gardens and Castle Hill. Looking to enjoy an event or a game while in town? See what's going on at Townsville Entertainment & Convention Centre. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and ecotours. Visit our Townsville travel guide
261 Stanley Street, Townsville, QLD, 4810
What's nearby
Castle Hill
5 min walk - 0.5 km
Queens Gardens
8 min walk - 0.7 km
The Strand Beach
11 min walk - 1.0 km
Queensland Country Bank Stadium
16 min walk - 1.4 km
Magnetic Island Ferry Terminal
20 min walk - 1.7 km
Getting around
Townsville Station
5 min drive
Townsville, QLD (TSV)
14 min drive
Restaurants
A Touch of Salt
9 min walk
Pedlar Project
9 min walk
Cafe Spuntino
3 min walk
City Lane
7 min walk
City Life Cafe
7 min walk
About this property
The Robert Towns
Upscale family-friendly hotel near The Strand Beach
Located close to Queens Gardens and Castle Hill, The Robert Towns provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
An outdoor pool and a children's pool, along with sun loungers
Free self parking
Express check-out, babysitting (surcharge), and a front-desk safe
Luggage storage, a TV in the lobby, and tour/ticket assistance
Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at The Robert Towns offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
Bathrooms with tubs or showers and free toiletries
Check-in start time: 2:00 PM; Check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.
Access methods
Front desk (limited hours), lockbox
Pets
Pets allowed for an extra charge of AUD 1 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: AUD 100 per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: AUD 1 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville
Frequently asked questions
Does The Robert Towns have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at The Robert Towns?
As of 2026/3/15, prices found for a 1-night stay for 2 adults at The Robert Towns on 2026/3/23 start from NT$3,434, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Robert Towns pet-friendly?
Yes, The Robert Towns allows cats and dogs (limit 2 total) with a maximum weight of up to 88 lbs per pet. There's a fee of AUD 1 per accommodation, per night. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at The Robert Towns?
Check-in start time: 2:00 PM; Check-in end time: 9:30 AM. A fee applies for early check-in (subject to availability).
What time is check-out at The Robert Towns?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is The Robert Towns located?
This family-friendly Townsville hotel is located by the sea, within a 15-minute walk of Castle Hill and The Strand Beach. Queens Gardens and Museum of Tropical Queensland are also within 1 mi (2 km). Townsville Station is 20 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Robert Towns Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Really clean and reasonable condition given age of property. Pool and bbq area is great. Parking was a bit difficult when all rooms booked. Staff were friendly especially Bree the cleaner.
Easy access, large clean room, good location, great value
Brooke
Stayed 1 night in Dec 2024
8/10 Good
Neecia
2025/9/25
Liked: Cleanliness, staff & service
The room was okay for the price point, the pool is lovely and has a great view.
Don't forget they are un-manned after 6pm.
Reception held onto our bags while we walked around Townville.
All staff I meet including the room cleaner, maintenance gentlemen and reception staff were lovley.
Overall very good choice for a few days in Townsville. Clean motel style room and bathroom. Good wifi TV etc. Quiet apart from the odd Stone Curlew; but possibly a little noisy if there is a Cowboys game on the weekend. Woolworth’s a short walk away. 10 minutes to restaurants in South Townsville. Staff friendly and could not have been more helpful.
Paul
Stayed 6 nights in Jun 2025
8/10 Good
PAUL
2024/3/12
Liked: Cleanliness, staff & service, amenities
Central location
Power showers cold AC and good deep pool
Had read some bad reviews about this Motel however, it was a pleasant stay. Clean, had kitchen amenities, nicely kept grounds, friendly reception staff.