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海鷗渡假村的評分

3 out of 5
海鷗渡假村
74 The Esplanade, Belgian Gardens, QLD

評論

8.0

非常好

10 分，有夠讚；27 則評論中有 12 則" "
8 分，不錯哦；27 則評論中有 8 則" "
6 分，一般般；27 則評論中有 3 則" "
4 分，不太好；27 則評論中有 2 則" "
2 分，很糟糕；27 則評論中有 2 則" "

9.0/10

整潔度

8.6/10

員工素質

8.6/10

設施服務

8.2/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Johannes Hermanus

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very well situated.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Amanda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fresh clean rooms, friendly staff, no fuss check in, great pizza.
於 2024 年 2 月住了 1 晚

4/10 不太好

Kyle

家庭旅遊
不喜歡：住宿環境和硬體
於 2024 年 1 月住了 1 晚
Nathan 於 2024年1月29日回覆
Hi Kyle,Thank you for taking the time to review us. Its disappointing we only rated 4/10 as nothing was mentioned to us during your stay and we would of have been able to address any issues raised.We wish you well on your future travels

6/10 一般般

ANNA，Beenleigh

於 2024 年 1 月住了 1 晚
Nathan 於 2024年1月29日回覆
Hi Anna,Thanks for the review.We wish you well on your future travels.

2/10 很糟糕

Daniel

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is very rundown and should be closed for safety reasons. There were no staff at the resort at all. Restaurant and bar closed or simply no one working to even order food. No one answers the after hours phone number even during reception times. Worst experience by far.
於 2023 年 12 月住了 3 晚
Nathan 於 2024年1月16日回覆
Hi Daniel, Thank you for taking the time to review us. After reviewing your booking, I note that of the 3 nights you stayed with us our restaurant was closed for 2 of those, which are our scheduled closed days Sunday and Monday. On the first night of your stay, Saturday, our restaurant and bar were open until 8.30pm. Our Resort is in the final stages of our refurbishment so some areas working areas however this is confined to one block at a time and a section of our carpark. I would like to thank you for choosing Seagulls Resort and I wish you well on your future travels.

8/10 不錯哦

karine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nous avions réservé un appartement 2 chambres. A notre arrivée, nous avons eu 2 chambres séparées pour nous 4. Il n'y avait pas de cuisine. Nous avons diner dehors. Chambres 129 et 130 très bien équipées pour le petit déjeuner, modernes, propres et spacieuses. Bord de mer accessible à pied. Promenade agréable. Tarif attractif avec Expedia. Piscine tres chaude.
於 2023 年 12 月住了 1 晚
Nathan 於 2024年1月16日回覆
Merci d'avoir pris le temps de nous évaluer. Je suis heureux de lire que vous avez trouvé nos chambres et nos installations agréables. j'espère que vous avez apprécié le reste de votre voyage.

2/10 很糟糕

Albert

於 2023 年 12 月住了 1 晚
Nathan 於 2024年1月29日回覆
Hi Albert,Thank you for taking the time to review us. It is unfortunate that you have rated us a 1/10 when you didnt actually stay here. You realised you had booked on a night when our restaurant is closed and left within approx. 10mins. Not really fair to judge us so harshly when you made the error.We wish you well on your future travels

10/10 有夠讚

Jeananne

喜歡：整潔度、員工素質和住宿環境和硬體
The beds were so comfortable and so are the pillows! The staff are so friendly and the food lovely with realistic not overinflated price. I'll definately stay again!
於 2023 年 12 月住了 1 晚
Nathan 於 2024年1月29日回覆
Hi Jeananne,Thank you for the awesome review - everyone is loving our new beds! We look forward to your return and hope to see you again soon.

10/10 有夠讚

Linda

喜歡：整潔度、員工素質和住宿環境和硬體
Fresh, modern, clean and spacious room.
於 2023 年 11 月住了 1 晚
Nathan 於 2024年1月29日回覆
Thanks for the review Linda, we hope to see you again!

8/10 不錯哦

Leigh-anne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Can see that they are doing lots of work on improving the rooms and environment, which is lovely to see. No curtains on windows so we were awake early by lights.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Meg

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We thoroughly enjoyed our stay at the resort. Would definitely stay again
於 2023 年 11 月住了 4 晚
Nathan 於 2023年11月9日回覆
Hi Meg,We look forward to welcoming you back to Townsville!

8/10 不錯哦

Carolynn

喜歡：整潔度和員工素質
於 2023 年 11 月住了 1 晚
Nathan 於 2023年11月9日回覆
Thanks for taking the time to review us!

10/10 有夠讚

Nellie-Jane

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really beautiful grounds and renovated rooms! Would definitely stay again.
於 2023 年 11 月住了 1 晚
Nathan 於 2023年11月9日回覆
Hi Nellie-Jane,Thanks for the great review - we look forward to welcoming you back!

8/10 不錯哦

Paul

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great value for money although I've noticed that the complimentary water is no longer in the rooms, its the small things
於 2023 年 10 月住了 1 晚
Nathan 於 2023年11月5日回覆
Hi Paul,Thank you for your review - we have moved the complimentary water from the fridge to putting it on the bench top. I do apologize if this was not in your room.Thank you for choosing Seagulls Resort

10/10 有夠讚

Ellen

喜歡：整潔度和員工素質
於 2023 年 9 月住了 1 晚
Nathan 於 2023年11月5日回覆
Hi Ellen,Thank you for the 10/10 review - we look forward to welcoming you back to Seagulls Resort!

6/10 一般般

Raewyn

情侶出遊
喜歡：整潔度、員工素質和設施服務
The room was clean but the spa bath did not work. The whole hotel looked like it needed some TLC it was unkempt.
於 2023 年 9 月住了 1 晚
Management 於 2023年9月28日回覆
Hi Raewyn,Thank you for taking the time to review Seagulls Resort.After reading your comment re the spa I have personally checked your room and had no issue with the spa so I'm unsure why you couldn't get it to work - had you brought this to our attention we could have addressed this during your stay.Regarding the hotel needing some TLC we are currently undergoing a multimillion dollar refurb and at times do have trades and works happening, we do try and keep this to a minimum however it is all part of our grand plan to become one of Townsville's premier accommodation destinations. Thank you for choosing Seagulls Resort and I wish you well in your future travels.

8/10 不錯哦

Simon

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Management 於 2023年9月28日回覆
Thanks for your review Simon!

8/10 不錯哦

Alexander

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Für ein Motel-Room überdurchschnittlich ausgestattet.
於 2023 年 9 月住了 1 晚
Management 於 2023年9月28日回覆
Vielen Dank für Ihre Bewertung

10/10 有夠讚

Scott

於 2023 年 9 月住了 1 晚
Management 於 2023年9月28日回覆
Thanks for an awesome review Scott!