托奇Spa 飯店，旅行前必看！

「The room was spotless, Lisa was welcoming and helpful. Tea, coffee, hot chocolate, biscuits and milk in the fridge were provided. The full english breakfast was perfect too.」

「Adult only hotel .parking was ok .The room was clean but standard for the price . Had robes and slippers, bottle of water and tea making facilities. Bed was very comfortable. Staff were very polite throughout the hotel Higher management in the bar should be more active if mistakes are made and not wait for a complaint to be made. The spa was really lovely, but had just too many people and we had to sit on the floor with drinks , which wasn’t relaxing.Needs a bigger sitting area or even...

「I booked and paid extra for a seafront room. The view was wonderful. Unfortunately the room was not: 1) The bed was disgracefully bad - the springs on both sides of the bed are worn out, causing a person to roll off the bed unless they stay in the absolute centre of the bed. 2) Both of the armchairs are absolutely shot - the springs in both are now non-existent - they are so old and worn out. I like to take about 4 two-night breaks a year. I chose The Imperial because it is four star hotel and I...

「Yes」

「Terrible customer service 」

「The staff at this hotel were so friendly and welcoming, and the hotel is in a fantastic location - just minutes from the beach and short walk to the town centre. The bus route allowed us to get to all attractions easily, and the hotel has a lovely park with mini golf next door. The pool is tad small at probably about 10-12 metres, and the Sian and steam room not that hot but still good to have the facilities. Also worth noting that many older generation (retired) people use this hotel, so not...

「The people here are uniformly lovely, eager to please and generally excellent. The property is apparently being run on an absolute shoe string and the budget doesnt run to the basic maintenance of “anything”. Its a time warp back to the 70’s in most regards - and that appears to be the last time anything saw a lick of paint. I met a lot of lovely staff for whom nothing was too much trouble - but the ownership is giving them absolutely nothing to work with. A warren of a hotel that seems largely...

「The hotel was ok for the price i paid」