海灣套房 - 娛樂區是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

海灣套房 - 娛樂區的停車費用是？

提供自助停車服務，費用為每晚 CAD30。

海灣套房 - 娛樂區的入住登記時間是？

入住登記開始時間：17:00；入住登記結束時間：00:00。非服務時間恕不提供辦理入住服務。

海灣套房 - 娛樂區位於何處？

此公寓大樓位於多倫多市區，距離PATH 地下購物中心和豐業銀行體育館不到 5 分鐘腳程。加拿大雷普利水族館和羅傑斯中心也在 10 分鐘步行距離內。皇后碼頭西街與濱海中心站在 4 分鐘腳程內，到皇后碼頭渡輪終點站也只要 6 分鐘。

海灣套房 - 娛樂區評語、優惠和相片 2025

Q: 海灣套房 - 娛樂區是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

10/10 有夠讚

SHU FANG

2024 年 12 月 25 日

於 2024 年 12 月住了 6 晚

2/10 很糟糕

ming

2024 年 8 月 31 日

不喜歡：整潔度、員工素質和住宿環境和硬體

於 2024 年 8 月住了 2 晚

2/10 很糟糕

KA LAI CARIE

家庭旅遊

2024 年 4 月 20 日

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

屋內設施令人失望

位置佳,可惜屋內設施殘舊欠維修保養.洗手盆塞,不能去水,廁所馬桶按掣損壞,到埗時竟有衣物仍在乾衣機內...

於 2024 年 4 月住了 3 晚

8/10 不錯哦

Yu hsin

家庭旅遊

2023 年 12 月 1 日

喜歡：員工素質、住宿環境和硬體和客房舒適度

於 2023 年 11 月住了 2 晚

2/10 很糟糕

Hillary

2025 年 9 月 24 日

不喜歡：整潔度和住宿環境和硬體

The roo when I arrived and the toilet was clogged and overflowed. The customer service representative told me to send them photos on WhatsApp. They did not respond until 10:30pm, then never replied to my messages until I said I would be filing a complaint on Expedia. Completely unacceptable. The rooms are beat up, not well cleaned and as mentioned above, customer service is terrible until you threaten action.

於 2025 年 9 月住了 1 晚

6/10 一般般

Sean

2025 年 9 月 22 日

喜歡：整潔度和住宿環境和硬體

Communication via email, Expedia and WhatsApp, concurrently, none of which was clear. Bathroom light didn't work, hall light flickering. Not bad but not great.

於 2025 年 9 月住了 1 晚

2/10 很糟糕

Spencer

情侶出遊

2025 年 9 月 21 日

喜歡：住宿環境和硬體

不喜歡：整潔度和設施服務

Blood on bedroom wall. Outlets in kitchen did not work and were visibly broken with exposed electrical work. Coffee maker not operational. All curtains in living room had been torn down, holes all in the ceiling where they were previously. Nice building, terribly managed unit. Would not recommend.

於 2025 年 9 月住了 1 晚

2/10 很糟糕

DIMPLE

團體旅遊, 家庭旅遊

2025 年 9 月 21 日

不喜歡：整潔度、設施服務和住宿環境和硬體

Everything in the suite is broken, ripped, falling off, bathroom floors not cleaned after the previous guest use. sofa bed broken, 1 person slept on the floor even after paying all.

於 2025 年 9 月住了 1 晚

2/10 很糟糕

Abel

情侶出遊

2025 年 9 月 21 日

不喜歡：整潔度、設施服務和住宿環境和硬體

This was by far the dirtiest place I’ve ever stayed. My wife felt uncomfortable and hesitant to sleep on the sheets, which had hairs and stains. The manager was very helpful and arranged for housekeeping the next day to change the bedding and mop the floors. The suite itself has a great location and plenty of space, but unfortunately, it’s poorly cleaned and not well maintained. Sadly, I would never choose to stay here again.

於 2025 年 9 月住了 3 晚

2/10 很糟糕

Etyen

情侶出遊

2025 年 9 月 19 日

不喜歡：整潔度、設施服務和住宿環境和硬體

La service etait très compliqué. Les messages envoyés ne sont pas bien communiqués. Ils m’ont fait dépenser de l’argent pour un parking inutilement. La chambre était démoli, les planches du plancher arraché, les stores arraché, des bouts de bois dans les fenêtres, les miroir, comptoir et plinthe cassé, le frigidaire ne fonctionnait pas, et l’état général, très malpropre. Le matelas était empli d’urine et les tapis étaient plein de cochonneries. Le lieu était épouvantable.

於 2025 年 9 月住了 1 晚

2/10 很糟糕

Jordan

2025 年 9 月 19 日

不喜歡：整潔度和住宿環境和硬體

This was the worst stay possible. For starters, their check in process is sketchy and confusing. We had asked to check in slightly early as we had landed in Toronto at 10AM and check in wasn’t until 5pm. We were allowed to drop off our items while the “cleaners” were there cleaning. When we were finally done our long wait to be able to go in and relax, some man came into the condo without warning to finish laundry and drop off toilet paper. It startled us as we weren’t told he was going to be there past 5. They did a piss poor job of cleaning, most of the condo was still dirty and had many problems. Stained carpets, stained lamp shades, floor lifting (a tripping hazard), cracks in toilet and counter in the bathroom, the drain was so clogged the tub would fill with water as you showered, paint splatters on floors/door handles/light fixtures. The kitchen had no hand towels or paper towels and had an old and dirty used dish sponge. Dishes were mismatched and minimal utensils that were also mismatched (3 forks, 1 spoon, 8 butter knives, 2 sharp knives). The bed was very firm and uncomfortable but sunk in on the middle. The unit was nothing like the pictures on the ad, and was advertised at 12 York but we actually stayed in 14 York. The first night the fire alarm went off, so we grabbed all of our belongings and had to walk down 24 flights of stairs. When we reached the lobby we were told it was a false alarm where we witness a firefighter getting visibly getting upset with front

於 2025 年 9 月住了 3 晚

2/10 很糟糕

Angela

2025 年 9 月 18 日

不喜歡：整潔度和住宿環境和硬體

Check in was confusing. I had submitted all the required documents the morning we left for Toronto. When we got there I was told they hadn't received the security deposit and then had to e-transfer them before they would give me the room details. I then had to redo all the information on an IPAD at the concierge's desk. The room condition was atrocious! The hallway closet doors were off their track so access to the washer/dryer was not possible. All the vertical blinds had pieces missing and look like a dog chewed them. We had to dress in the bathrooms to not be seen by neighbours. There was water damage to the floors which made them heave and we constantly tripped over them. Huge hole in the wall by the bathroom. Main bedroom door was ripped off and we saw it under an air mattress on the balcony. Balcony was filthy. Windows and door tracks were also filthy. Not a fork to be found in the kitchen although there were many spoons. Walls were dirty and marks on them. Neither bathroom had towel racks. Linens were clean however. All this at a very expensive price!

於 2025 年 9 月住了 4 晚

10/10 有夠讚

Darius

情侶出遊

2025 年 9 月 17 日

喜歡：整潔度、設施服務和住宿環境和硬體

This place exceeded my expectations! It’s clean, safe, and the people here make you feel right at home. Would definitely come back.

於 2025 年 9 月住了 4 晚

4/10 不太好

paige

團體旅遊, 家庭旅遊

2025 年 9 月 16 日

喜歡：整潔度

Communication was very confusing. Many emails with unclear instructions. Check in took 2 hours to get sorted. The floor was all broken, water only ran hot, microwave was disfunctional, parking was 60$ for only 2 night stay. The elevator took forever to come, and was extremely shaky. The view and atmosphere was nice. Good location aswell, walking distance from all major tourist spots or a quick Uber drive away. It was also pretty quiet.

於 2025 年 9 月住了 2 晚

2/10 很糟糕

Fahreta

團體旅遊, 家庭旅遊

2025 年 9 月 12 日

不喜歡：整潔度、設施服務和住宿環境和硬體

The place was destroyed inside. Check-in was suppose to be at 5pm but we weren't able to enter until 7pm. They would not respond to text messages or emails.

於 2025 年 9 月住了 1 晚

6/10 一般般

Daryl

情侶出遊

2025 年 9 月 11 日

喜歡：設施服務

不喜歡：住宿環境和硬體

Tried for over a week prior to our arrival to request an early checkin through Expedia. No response. The day of our reservation communication was much better. Location and price are both very good but the unit is in need of a refresh. Pocket door to bathroom is impossible to close, mirror on closet door is cracked and the door to the balcony is nearly impossible to open or close.

於 2025 年 9 月住了 2 晚

2/10 很糟糕

Brigitte

團體旅遊

2025 年 9 月 9 日

喜歡：設施服務

不喜歡：整潔度和住宿環境和硬體

Check in was. Nightmare. We didn't receive any communication and when we called several times before check in and on check in it was like pulling hair to get the information. Took us over 35 min to get our room and we were almost late for a concert. Also the building that we rented was not the building that we got so that added another 20 minutes to check in. Once we got in the room was t even that clean and that wasn't the problem. The floors were all broken and covered by carpets. Not only were the floors broken they were sticking up so you would stumb your toes and hurt your feet. I will never go again and should not have paid what I did

於 2025 年 9 月住了 1 晚

2/10 很糟糕

Stephen

2025 年 9 月 8 日

不喜歡：整潔度和住宿環境和硬體

This is NOT a hotel. It is a condominium. There is no front desk. There is a person in the lobby, but they don’t work for “Bay Suites” because it does not exist. It’s just a room in a condo they rent out with no personal contact. They wanted us to upload a photo ID plus credit card information, which we were not comfortable doing. Therefore they wouldn’t allow us to access a room WE HAD ALREADY PAID FOR. We ended up booking with another hotel. Don’t be deceived like we were. Take your business someplace else.

於 2025 年 9 月住了 2 晚

2/10 很糟糕

colton

情侶出遊

2025 年 9 月 8 日

不喜歡：設施服務和住宿環境和硬體

Washer must have leaked at one point and flooring is destroyed. Just not what you want to see when you walk in the door. Bathroom has see better days cracked vanity paint bubbling and moldy caulking around tub. Flooring damaged in kitchen under dish washer. Door is gone that would have separated best Room to rest of the space. Does sound like a scam doing all the info to stay there. Just need some someone to fix all the damages and would be a nice spot.

於 2025 年 9 月住了 1 晚

8/10 不錯哦

Noémi

家庭旅遊

2025 年 9 月 7 日

喜歡：設施服務和住宿環境和硬體

Après avoir lu la majorité des commentaires, j'ai vraiment regretté ma réservation! Mais finalement, bien que le check-in fut fastidieux, l'état général des lieux et l'emplacement s'est avéré un bon choix pour nous. Les responsables auraient tout intérêt à communiquer plus clairement la façon de faire pour l'arrivée et à effectuer quelques travaux d'amélioration mais rien de majeur à signaler. Tout fonctionnait (wi-fi, télévision, climatisation)Pour les amateurs de tranquillité, trouvez une autre option, les bruits de la ville sont omniprésents.

於 2025 年 9 月住了 2 晚

2/10 很糟糕

Meagan

團體旅遊

2025 年 9 月 7 日

不喜歡：整潔度、設施服務和住宿環境和硬體

This was the worst property I’ve ever stayed at. It was not advertised. It was dirty, damaged and difficult to check in to. I had to hound the property manager for check in details which they said sometimes there are blips in their system so that’s why I didn’t get it ahead of time. The location itself is great, walkable to Roger’s center etc. once inside we found a very run down condo. Broken flooring, crooked broken pictures on the walls, baseboards ripped off, large marks and patches on the walls, vent covers missing or filthy, little to no silverware or glasses. No hand towels or face cloths, no conditioner, the balcony was gross with an old mattress and one of the bed linens had blood on them! Honestly if we had the time or money we would have left as soon as we discovered that. The big problem here is that there is no on site management so no one to address imminent issues. The washer had dirty laundry in it. The fire alarm went off for about 15 minutes at 4 am and they kept coming on overheard saying there is no fire but they don’t know why the alarm is going off. Overall I absolutely would never come back here or recommend it to anyone and will be begging for my money back. If I could upload pics I would to show you how bad it is.

於 2025 年 9 月住了 1 晚

2/10 很糟糕

Joe

2025 年 9 月 5 日

不喜歡：整潔度、員工素質和住宿環境和硬體

Needless to say, this was a horrible experience. Took us over an hour to check in this is a huge condo building and there’s no fob given to get in to the elevator. Which means that the front desk temporarily allows access to the floor but because of the lineup it would expire and so we were left stranded on two different occasions and on the third attempt finally got in after an hour of waiting. When we got there, there was a lack of towels all the towels and the bedding were left in the dryer wrinkled and not prepared. after coming back in the evening after a dinner we realised that there was only a half a roll of toilet paper when I called customer service and complained and asked for more toilet paper and towels they said that they were unable to provide any toilet paper and their solution wise going through that same front desk experience to get lead onto another floor within the condominium building going into a separate unit to get toilet paper on our own. The next day on checkout when I complained the customer service said pleaded not to leave a bad review and an exchange they would offer me a refund of the parking and the early check in, and after seeing the review they would consider a full refund. None of these were given as of today several weeks after our stay avoid this property at all cost it is a horrible experience and not worth the aggravation.

於 2025 年 8 月住了 1 晚

2/10 很糟糕

Cindy

情侶出遊

2025 年 9 月 5 日

喜歡：整潔度、設施服務和住宿環境和硬體

不喜歡：員工素質

First they gave us a parking spot number which was taken so we had no choice to take the one beside. Buzzer did not work. NO KEY card at all and now we have to go move car. Again every time we need to come in or out we need to see the front desk. Absolutely unacceptable and completely ruined my birthday

於 2025 年 9 月住了 1 晚

6/10 一般般

Travis

2025 年 9 月 4 日

喜歡：整潔度和住宿環境和硬體

不喜歡：員工素質

Everything was great other than the check in taking over an hour due to the unit number not being given with the itinerary or receipt

於 2025 年 9 月住了 1 晚

6/10 一般般

Emy

2025 年 9 月 3 日

喜歡：員工素質

不喜歡：住宿環境和硬體

於 2025 年 8 月住了 2 晚

海灣套房 - 娛樂區

The Bay Suites - Entertainment Dist

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