室內細部

Sunrise Tree Guest House的評分

3 out of 5
Sunrise Tree Guest House
15 Chapman Ave, Toronto, ON

評論

7.8

不錯哦

10 分,有夠讚;64 則評論中有 36 則" "
8 分,不錯哦;64 則評論中有 6 則" "
6 分,一般般;64 則評論中有 8 則" "
4 分,不太好;64 則評論中有 5 則" "
2 分,很糟糕;64 則評論中有 9 則" "

8.0/10

整潔度

8.2/10

員工素質

7.0/10

設施服務

7.6/10

住宿環境和硬體

7.2/10

環保程度

評論

4/10 不太好

Kathleen

情侶出遊
不喜歡:設施服務和住宿環境和硬體
Bathroom was extremely small and could never really get into it when needed. Being woken up to people making noise near our room with no respect after being asked to quiet down as we were trying to sleep and still loud.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Mahaniyam

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Natasha

喜歡:整潔度和員工素質
Amazing loved it! So cozy and comfy
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Vera

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A great place to take break, after a long week. Quiet, peaceful and very clean.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Kwabena

喜歡:員工素質、設施服務和住宿環境和硬體
Clean room and very comfortable
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Md Musharraf Hussen

喜歡:整潔度、員工素質和住宿環境和硬體
Much good
於 2024 年 3 月住了 1 晚

8/10 不錯哦

tony

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Kristy

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Paulo

情侶出遊
不喜歡:整潔度和住宿環境和硬體
-There is only street parking, no parking in the driveway -There are many other bedrooms adjacent to the one we rented -There were loud noises coming from the adjacent room beside us at 2:30am -There was urine on the toilet seat that the previous person had not cleaned -Found a bedbug on top of the sheets, and if there is one that means there are others which made me feel anxious about sleeping
於 2024 年 2 月住了 1 晚
Quynh - Property Manager 於 2024年2月12日回覆
Hi Paulo,Thank you for taking your time to write us a review. We take any feedback very seriously and as always, go beyond and further to make sure our guests have the best experience with us.We understand that you was upset when we asked you to move your car out of the driveway to give space for the entrance. Unfortunately, we are clear on our listing that parking is in front of the property, on the street, it's free and the area is safe and under surveillance.We apologize for the mess that other guests left and sorry you experienced it. Please know that we clean the washroom very frequently during the day. It's rare such inappropriate action from other guests happens. But when it does, we are just a quick call/message away and problem solved in a minute.In terms of bedbugs, unfortunately pest control didn't find any signs of it. If only you communicated that with us when you found it, not long after check-out, it would be really helpful to make sure you don't have to feel anxious during your stay. However, it’s a good opportunity for us to make a thorough investigation with a professional pest control to continue to be confident that our accommodation is clean, and 100% pest-free.Thank you!

10/10 有夠讚

Shahid

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
An excellent short stay and no hassle :)
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Md Munimur

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They have include complimentary breakfast and many items have Available in kitchen. If one more wash room the guest house will be more attractive
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Jodie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and quiet. Easy to get to. Clean accommodations.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

amandeep

喜歡:整潔度和住宿環境和硬體
Good experience
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Heidi

於 2024 年 1 月住了 3 晚

10/10 有夠讚

Minh

喜歡:整潔度、員工素質和住宿環境和硬體
I love it

6/10 一般般

mahesh

於 2023 年 12 月住了 1 晚

6/10 一般般

Nga

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Cindy

喜歡:整潔度、員工素質和住宿環境和硬體
It was very comfortable and quiet
於 2023 年 11 月住了 1 晚
Michael 於 2023年12月1日回覆
Hi Cindy, Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 有夠讚

Michael

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Nikoy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Rola

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Looks nothing like the picture on their site. So tiny, dirty , the room smelled so bad . I dont recommend anyone to go there.
於 2023 年 11 月住了 2 晚
JN 於 2023年11月18日回覆
I can confirm that this claim is false. Understand that you were not happy because your daughter’s room didn’t get refund when you cancel it on the date of arrival. The room was spacious, clean and smell good.

6/10 一般般

Colin

於 2023 年 11 月住了 1 晚

2/10 很糟糕

Hirue

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Conrad

於 2023 年 10 月住了 1 晚

6/10 一般般

Celeste

情侶出遊
喜歡:整潔度
Very expensive for facilities offered but quiet and easy to access.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Melissa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This place is very clean, quiet and has thoughtful touches to help you enjoy your stay. Thank you for having us!
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Sandra

於 2023 年 9 月住了 2 晚

10/10 有夠讚

David

於 2023 年 9 月住了 2 晚

6/10 一般般

jose francisco

喜歡:整潔度、員工素質和住宿環境和硬體
es good
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Wayne

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very accommodating
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Kendy

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The owner was easy to talk to. She was very nice.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Chika

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed the stay. The room was clean, and the bus stop is 5 mins walk from there, so it was easy to go somewhere to me.
於 2023 年 8 月住了 4 晚

6/10 一般般

BAOQING,Calgary

no
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Abby

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Has bed bugs and will not return my call for a refund
於 2023 年 8 月住了 2 晚
JN 於 2023年9月6日回覆
Hi Abby,This is totally misinformation. We’ve never had bed bugs, and you knew it! And you decided to ruin our reputation for some reasons.Our BnB was booked fully 100%.100% people confirmed that it was clean and nice.We were responsive to all of your messages.

10/10 有夠讚

Mike

喜歡:整潔度、員工素質和住宿環境和硬體
Feels like home
於 2023 年 8 月住了 1 晚

4/10 不太好

Laurie

不喜歡:員工素質、設施服務和住宿環境和硬體
Il faut être conscient qu'il s'agit d'une maison dans une banlieue où le sous-sol a été transformé en AirBnb. Il y a 4 petites chambres, une minuscule salle de bain et une très cuisine. Ma chambre n,avait pas de fenêtres et il n'était inscrit cela sur l'annonce (j'avais réservé la chambre "Elegant Deluxe Room"); rien n'est élégant dans cette chambre, encore moins de luxe. C'est un sous-sol, avec les plafonds très bas, transformé en "hébergement". Je comprends que ce n,est pas un hôtel, mais ça ne cadre pas non plus avce la défintion d'une 'Guest House" ou même d'un Bed and Breafast. Le déjeuner gratuit inclus est en raélité quelques oeufs et un pain tranché mis à notre disposition. L'endroit était somme toute propre, mais ça ne vaut pas du tout le prix payé. Les photos sont vraiment embellies par rapport à la réalité, c'est de la désinformation.
於 2023 年 8 月住了 2 晚

6/10 一般般

Ian

情侶出遊
喜歡:員工素質和住宿環境和硬體
Other people didn’t keep up to clean after themselves
於 2023 年 8 月住了 3 晚

8/10 不錯哦

Jasmine

情侶出遊
喜歡:整潔度和設施服務
This was not exactly as advertised. It’s more of a hostel/Airbnb than a bed and breakfast. The “breakfast” constitutes of some white bread in the fridge, yogurt and some eggs that you cook yourself. No milk, no juice, no fruit, that’s pretty much it. The rooms were in the basement of a house. Contact them for the door code beforehand, they will not contact you first and the person upstairs does not speak English. The room was okay and the bathroom was clean. The neighbourhood was quiet and you can park for free on the street. Pillows were thin and the bed was quite squeaky. You could hear the people who live upstairs talking and walking around but it wasn’t super disruptive.

2/10 很糟糕

JIANGUO

不喜歡:整潔度和住宿環境和硬體
One star for evaluation. Very expensive for a basement, totally 4 bedrooms and 1 shared bathroom, but not highlighted for awareness. Do NOT be fooled by the pictures. A same price with a 3 star hotel.
於 2023 年 7 月住了 1 晚

2/10 很糟糕

Adam

商務旅客
不喜歡:員工素質、設施服務和住宿環境和硬體
No instructions sent before I arrived. Ended up in the wrong room and got moved while already in bed and going to sleep. Breakfast was a joke - no cream or milk for coffee, no butter or spread for toast. TV not working, toaster not working properly, door to my room barely opening. I could go on and on. Worst experience ever.
於 2023 年 7 月住了 3 晚

10/10 有夠讚

Shilpy

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Omar

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Prakash

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Loved the snacks, and sign with our name on it. Great visit!
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Kelsey

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Stefanie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 5 晚

2/10 很糟糕

mickee

於 2023 年 7 月住了 1 晚

4/10 不太好

Bryanna

團體旅遊
不喜歡:整潔度和住宿環境和硬體
There are no “pastries and breakfast” there are baskets set in the fridge with each room number in it and you make it yourself. The room was not clean- dirt on the floors (with the box spring/mattress being on the floor this is a huge no no) - the carpet was very worn and not vacuumed. On another note - staff were nice. My friend forgot her wallet and they sent it out via mail very quickly.
於 2023 年 7 月住了 1 晚

6/10 一般般

真實旅客

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Emmanuelle

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
~Tout était propre et bien entretenu. Ça sentait bom! ~Il y avait de la vaisselle, du café, du pain, de la confiture, etc..
於 2023 年 7 月住了 2 晚