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Hotel X Toronto, a Destination by Hyatt Hotel

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Luxury
4.5 star property
9.4

Exceptional

Lakefront luxury in Toronto

Panoramic Lake Ontario views captivate guests from the heated rooftop pool deck. Active travelers enjoy the sports complex with tennis, basketball, pickleball and golf simulators. The Guerlain Spa provides royal treatment after exploring nearby Budweiser Stage and BMO Field.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is NT$9,888
NT$12,123 total
includes taxes & fees
Jun 10 - Jun 11

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About this property

Hotel X Toronto, a Destination by Hyatt Hotel

  • Luxury family-friendly hotel near Exhibition Place
  • Located close to Ontario Place and Rogers Centre, Hotel X Toronto, a Destination by Hyatt Hotel provides a poolside bar, a terrace, and an art gallery on site. Treat yourself to a manicure/pedicure, a detox wrap, or reflexology at Guerlain Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Fusion cuisine. Yoga classes and Pilates classes are offered at the 24-hour health club; other things to do include racquetball/squash and basketball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • Other perks include:
    • Heated pool along with sun loungers
    • Cooked-to-order breakfast (surcharge), a free area shuttle, and 4 indoor tennis courts
    • Valet parking (surcharge), an electric car charging station, and an outdoor pool
    • Supervised childcare (surcharge), an indoor pickleball court, and ATM/banking services
    • Guest reviews say great things about the pool, helpful staff, and first-rate property condition
  • Room features
  • All 404 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
  • Other conveniences in all rooms include:
    • Children's books and childcare services
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Designer toiletries, tubs or showers, and hair dryers
    • 55-inch flat-screen TVs with premium channels
    • LED light bulbs, refrigerators, and heating

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Billy Bishop Toronto City Airport only.

Renovations and closures

The following facilities or services will be unavailable from April 9 2026 to May 11 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 100.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 50 per person
  • Self parking fee: CAD 39.55 per night (in/out privileges)
  • Valet parking fee: CAD 56.50 per night (in/out privileges)
  • Pet fee: CAD 100.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All spa reservations require a 50% deposit at the time of booking. This deposit will be applied to the final bill following your service. The remaining balance is payable at check-out via debit or credit card (chip and PIN card required).
The pool is open from 7 AM-11 PM daily (adults only from 9-11 PM). During the summer months (June-September) reservations for the rooftop pool are required for all registered guests. Reservations are available in 2 hour increments and can be made upon check-in.

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Hotel X Toronto, a Destination by Hyatt Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. Pool access is from 7:00 AM–11:00 PM. The pool will be unavailable from April 9 2026 to May 11 2026 (dates subject to change).

How much does it cost to stay at Hotel X Toronto, a Destination by Hyatt Hotel?

As of 2026/5/22, prices found for a 1-night stay for 2 adults at Hotel X Toronto, a Destination by Hyatt Hotel on 2026/6/10 start from NT$9,888, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel X Toronto, a Destination by Hyatt Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 25 lbs per pet. There's a fee of CAD 100.00 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 39.55 per night. Valet parking is available for CAD 56.50 per night.

What time is check-in at Hotel X Toronto, a Destination by Hyatt Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hotel X Toronto, a Destination by Hyatt Hotel?

Check-out is at noon.

Where is Hotel X Toronto, a Destination by Hyatt Hotel located?

This family-friendly Toronto hotel is located on the boardwalk/promenade, within 1 mi (2 km) of Exhibition Place and Ontario Place. Rogers Centre and CN Tower are also within 2 mi (3 km). Fleet St At Strachan Ave Stop is 5 minutes by foot and Manitoba Dr at Strachan Ave West Side Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2049 out of 2575 reviews
Rating 8 - Good. 313 out of 2575 reviews
Rating 6 - Okay. 121 out of 2575 reviews
Rating 4 - Poor. 51 out of 2575 reviews
Rating 2 - Terrible. 41 out of 2575 reviews

Reviews

Verified

10/10 Excellent

Darralynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and amenities!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very good staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful and the use of their car to take us downtown was great, just to make sure you book as early as you can. The best part for us was that it was within walking distance of the Billy Bishop airport.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet rooms
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds, beautiful lake view
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with breathtaking views of the waterfront and the city! Suite was spacious and comfortable, pool and amenities were fantastic. Breakfast was delicious! definitely would stay again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was the best of the best. My room was upgraded to a suite and the staff is always friendly, helpful and available. I will definitely return!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent amenities. Spacious room with a gorgeous view. Delicious food. Top notch staff made us feel very welcome and taken care of.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Highlight is the heated year round pool, we swam in the rain and it felt amazing!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Darren

Liked: Amenities, property conditions & facilities
Restaurant on main floor and server was poor. Overall experience was ok but mostly overpriced. Gym is excellent.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shine

Liked: Cleanliness
Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark Duncan

Liked: Cleanliness, amenities
Excellent modern hotel with good restaurants
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Egor

Awesome hotel, service is great, restaurants are great, room with the view was awesome. Downside - hotel of that caliber doesn’t have a sauna, and the pool was a disappointment.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Justin

Liked: Cleanliness, amenities
Nice hotel. Cool rooftop bar with open pool. Not on par with the top hotels in the city. But a nice hotel nonetheless
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great amenities onsite restaurants and activities
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, in-room dining was phenomenal , and beautiful hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check in process
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

susan

Liked: Cleanliness
Room was very nice and clean. Staff very friendly.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Min Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and the staffs are very friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Great hotel. Friendly, accommodating staff; clean, spacious rooms with an excellent view. Only the in-hotel dining options need improvement.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility. Highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stefon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
many amenities to look into and be able to use which made the stay worth it. room service food was incredible
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Easy and smooth check in the warm smiles
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with all the amenities!
Stayed 2 nights in Oct 2025