Had a wonderful stay at this property. Staff were attentive, polite and very helpful. They were able to clearly communicate information to my partner and I in English, as we do not speak Japanese.
Check in and check out were quick. The front counter staff were a great help in forwarding our luggage to our next stay in Osaka. The on site laundry machines were inexpensive and very convenient. Our room was clean and big enough for us to comfortably keep 3 suitcases, though not all open on the floor at the same time.
Location is close to the Ginza Line, which made it easy to get to Shibuya and Shinjuku. Will definitely stay here again when looking to spend time in those areas! Cannot recommend this hotel enough.