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東京丸之內四季飯店的評分

5 out of 5
東京丸之內四季飯店
1-11-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to

評論

9.4

好極了

10 分，有夠讚；387 則評論中有 310 則" "
8 分，不錯哦；387 則評論中有 48 則" "
6 分，一般般；387 則評論中有 13 則" "
4 分，不太好；387 則評論中有 8 則" "
2 分，很糟糕；387 則評論中有 8 則" "

9.6/10

整潔度

9.6/10

員工素質

8.4/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Ji

於 2023 年 12 月住了 3 晚
Four Seasons Hotel Tokyo at Marunouchi 於 2024年1月5日回覆
Dear Ji, Thank you very much for choosing Four Seasons Hotel Tokyo at Marunouchi. Also, thank you very much for taking the time out of your busy schedule to leave a review on Google. We're looking forward to your next visit. Warm regards, Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi

10/10 有夠讚

Yip Cho Tak

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 1 月住了 6 晚
Four Seasons Hotel Tokyo at Marunouchi 於 2023年3月9日回覆
Warmest Greetings from Four Seasons Hotel Tokyo at Marunouchi. Thank you for your recent stay with us and taking time to share your experience with us. I am very happy to hear that you enjoyed your stay with us . We look forward to your return visit to Tokyo and our little hotel in the center of Tokyo in the future. Once again, thank you and domo arigato gozaimasu.

10/10 有夠讚

Chao

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
exceptionally good service, i have stayed in 5 hotels in the past 2 weeks, this is by far the best service. very helpful to go extra miles in assiting us in dealing with all kinds of situation under COVID, be it testing be it transportation arrangement
於 2022 年 6 月住了 3 晚

10/10 有夠讚

Yen wen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent! Good service!
於 2020 年 1 月住了 1 晚
Four Seasons Hotel Tokyo at Marunouchi 於 2020年3月3日回覆
Dear Yen wen sama, Thank you for your stay with us and taking time to write your feedback. We are all happy to know that you liked our service. We look forward to welcoming you back in the not too distant future.

10/10 有夠讚

Kent Wai Kwin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
交通便利 東京站，日本橋和銀座 十分鐘歩行距離
於 2019 年 7 月住了 2 晚

8/10 不錯哦

YEONG BIAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Too close to the Train station.
Too close to the Grand Tokyo station, too noisy. However, hospitality very good.
於 2019 年 3 月住了 1 晚

8/10 不錯哦

Cara

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
地點方便近車站.....員工服務態度很好 環境很整潔，舒服，地方寬敞可看到火車 新幹線 走過 走廊有生果提供很貼心，
於 2019 年 2 月住了 2 晚
Takuya Kishi, Hotel Manager 於 2019年2月28日回覆
Dear Cara-sama, thank you for your stay with us and taking time to write your feedback. We are all happy to know that you liked our service and location. We look forward to welcoming you back in the not too distant future.

10/10 有夠讚

Linda-Lo

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was so large and clean. Staff were so helpful that contacting us and brought the luggages from Tokyo Station to hotel for our family. Staying with two nights, it was conveniently. At last, the staff also brought the luggages with us to platform of Narita Express. To be stay in next time in Tokyo.
於 2019 年 2 月住了 1 晚
Takuya Kishi, Hotel Manager 於 2019年2月18日回覆
Dear Linda-Lo-sama, thank you for your stay with us and taking time to write your feedback. We are all happy to know that you liked our service. We look forward to welcoming you back in the not too distant future.

2/10 很糟糕

Kam Ying Alice

不喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
正！
房間寬敞、舒適、整潔！ 房內可觀賞3D電影 酒店員工細心親切、服務一流！
於 2018 年 9 月住了 1 晚

10/10 有夠讚

CHI WAI TEDDY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best service hotel in Tokyo Station.
Most likely this is the best service hotel located in the Tokyo Station area. Location is perfect, 5 minutes walk to Tokyo Station, 3 minutes walk to the Yaesu bus terminal, and within 10 minutes to Yurakucho/Ginza area. Room size is biggest among the hotels in Tokyo Station, room is clean, beds are comfortable. Breakfast at the Motif buffet restaurant is excellent, the buffet dish choice is not much but you are ask for anything you want to eat or drink, staffs are happy to satisfy the request from the guest. Only weak point is the wifi service is not free, I have been charged 1000 Jpy per day, which is very unusual that as I never been charges for the wifi from other 5 stars hotels in Tokyo Station area. Overall speaking, all staffs carry good smiles, polite, eager to help, and speaking very good English, excellent service is the most attractive point of this hotel.
於 2018 年 6 月住了 4 晚

10/10 有夠讚

Bob，HK

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Walking distance to Ginza Shopping Area
I like the place to be nice and quiet but within 10 min walk to Ginza Shopping Area/Underground shopping in Yaseu. The hotel building might be a bit small compare to Keio Plaza Hotel but the staff is terrific, knowledgeable and helpful and their English speaking level is above our group of travellers. Room is spacial and the bathing area is really huge. Did not really get to see the outside view as we left early and returned late but it was a really convenient place as both JR and Metro are nearby. Did not get to use the Gym but i found that equipment are quite extensive and not those that have just a couple trackmill / dumbell lying around. My wife really like the spa and said that is clean and her comment is "classy".
於 2018 年 6 月住了 3 晚
Takuya Kishi, Hotel Manager 於 2018年7月5日回覆
Dear Bob-sama, thank you for your stay with us and taking time to write your feedback. We are all happy to know that you liked our service and location. We look forward to welcoming you back in the not too distant future.

10/10 有夠讚

Yan Hong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 11 月住了 2 晚

6/10 一般般

Jerry

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
大体上還不錯，只是沒有提供燙衣服的工貝。地點不錯，附近餐店很多。
於 2017 年 11 月住了 4 晚

10/10 有夠讚

Wei

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 8 月住了 7 晚

10/10 有夠讚

Kong Sin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
All the staff are polite and their English are very good!
於 2017 年 8 月住了 5 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 2 晚

10/10 有夠讚

Shu Ming，Taipei Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Htel near b Toko station
It is a very good Hotel for City tour of tokyo , just walk can spent a lot of time
於 2017 年 7 月住了 3 晚
Takuya Kishi, Hotel Manager 於 2017年7月19日回覆
Dear Shu-Ming sama, thank you for your stay with us and taking time to write your feedback. We are all happy to know that you liked our service and location. We look forward to welcoming you back in the not too distant future.

10/10 有夠讚

Andy，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hotel with perfect location
Excellent Service & very convenient location nearby Tokyo station.
於 2017 年 7 月住了 3 晚
Takuya Kishi, Hotel Manager 於 2017年7月14日回覆
Dear Andy-sama, thank you for your stay with us and taking time to write your feedback. We are all happy to know that you liked our service and location. We look forward to welcoming you back in the not too distant future.

10/10 有夠讚

Sze Yuen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
An excellent experience
All staffs are very nice and helpful. And I would like to say special thanks to Ms Mari. She is so kind to guide us to the bus shop and accomplish with us in a very hot and sun shinning day until the bus arrive. In addition, it is a very family friendly hotel. They are very considerate to implement several protection to take care of my little child.
於 2017 年 6 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
東京丸之內四季酒店是非常好的飯店 .飯店人員給予很多的幫助.下次去東京還會選擇的飯店.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
近東京鐵路，到東京各處都非常方便
酒店地點適中，員工服務慇勤，房間每天整潔整齊，執拾細心周到，coffee tea每日準傋妥當。如可在洗手間傋有洗手液，那麽就十全十美了。
Takuya Kishi, Hotel Manager 於 2017年1月30日回覆
Dear sir/madam, thank you for your stay with us and taking time to write your feedback. We are all happy to know that you liked our service and location. We look forward to welcoming you back in the not too distant future.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

4/10 不太好

Kai Yin，Hong kong

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Bad for information
Very Bad, Hotel.com said can live 3peoples inside, But when we checking in, the reception said we only can live 2 peoples. 3 people need extra charge, it is unfair!!

10/10 有夠讚

Chun Yen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Really helpful staff n good location
I stayed here over a long weekend in early March. Hotel room n facilities are what one would expect of hotels of this caliber (n rates). What makes the hotel stand out is the staff .. really helpful n proactively so!
Takuya Kishi, Hotel Manager 於 2016年3月14日回覆
Thank you for your stay with us and taking time to write your feedback. We are all happy to know that you liked our service. We look forward to welcoming you back in the not too distant future.

10/10 有夠讚

PEI-YI，TAIPEI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常貼心的主動提共加床服務,並且提供了許多小朋友的服務,非常不錯!
非常貼心的主動提共加床服務,並且提供了許多小朋友的服務,非常不錯

10/10 有夠讚

Tsung Yi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

boyu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

SHIUHFUNG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

CHI KWAN，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Service
Great Service and location. Individualy,the bed is too soft and the quilt is too thick especially in summer time.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好
房间非常大，豪华舒适。服务周到无懈可击。这是一次非常愉快的住宿，以后还希望能够再次入住。

10/10 有夠讚

chow，canada

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good location, spacious room, excellent service,
very spacious especially if you know general situation in hotel of Japan, very good location, 5 mins to central railway station where sin kansen running all over japan, and about 10 mins walk to fabulous Ginza, service is excellent, should the operator cud improve her English will make everything perfect.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不吵嘈，很安靜的酒店

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Family Trip
We have two kids travelled with us and the hotel made the most possible arrangements to the kids. We felt this top hotel did provide the top services.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Daniel Wang，東京半島酒店

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒的服務及體驗
衞浴設備感覺稍微差了點，其他都不錯！

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好的飯店，讚!
非常滿意!

8/10 不錯哦

Brian，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel near tokyo station
Four season location in tokyo is great if you would like to go around tokyo. One thing I'm abit disappointed is that the onsen bath area isn't what I'm expecting. Overall, experience was great.

10/10 有夠讚

邢星，北京

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
一流的服务
不知道是不是日本的酒店都这样，四季的服务很贴心，细节非常到位。工作人员都能说流利的英语，下次还会去住。

10/10 有夠讚

Candy Liao

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

vivi，tokyo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

burnie，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
以一個好飯店他少了游泳池 和大門不易找到他的問題
很好

6/10 一般般

真實旅客

喜歡：員工素質

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
設備齊全
與半島酒店比起屬尚可

10/10 有夠讚

anita

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

jennifer_wang@tslines.com，Taipei

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒的服務
很棒的服務