公寓, 非吸煙房, 私人浴室 (A204) | 免費無線上網、床單
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Anon Shibuya的評分

3 out of 5
Anon Shibuya
2-20-5 Higashi, Shibuya, Tokyo, Tokyo

評論

7.6

不錯哦

10 分，有夠讚；14 則評論中有 8 則" "
8 分，不錯哦；14 則評論中有 1 則" "
6 分，一般般；14 則評論中有 1 則" "
4 分，不太好；14 則評論中有 1 則" "
2 分，很糟糕；14 則評論中有 3 則" "

8.8/10

整潔度

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Nathaniel

團體旅遊
喜歡：整潔度和住宿環境和硬體
Was great. Easy check in. Thank you.
於 2024 年 4 月住了 3 晚

2/10 很糟糕

Seia

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Elias

喜歡：整潔度、設施服務和住宿環境和硬體
Cozy apartment for a tast of life living in Tokyo. Plenty to do walkable distan es wirh stations close as well
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Haeun

家庭旅遊
喜歡：住宿環境和硬體
숙소가 시부야역과 주요 관광지와 가까웠고 아늑해서 좋았습니다.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Connor

喜歡：整潔度和住宿環境和硬體
Great stay!
於 2023 年 10 月住了 9 晚

4/10 不太好

Michele

家庭旅遊
喜歡：整潔度
不喜歡：客房舒適度
I say skip this place!
First, beware that once you book, there is no cancellation. I tried to cancel because our number of travelers changed from 4 to 5 and was unable to switch. Had to rent a second place for our last night. After booking, we were sent an email saying we needed to go to a link to give them our traveler information (which is required by law). Went to the link and it said there was no reservation information. Contacted Hotels and they said I would have to contact the property directly. I sent them an email explaining the issue and was told I needed to talk to Hotels. I responded that Hotels had told me to contact them directly and they never responded. Arrived extremely jetlagged to have no email instructions on how to get into the apartment. There is no one at the property. I had to find a business who would let me use their phone to call the number on the mailbox. They finally sent the email with the check in instructions. This took about an hour - sitting outside on our luggage. "Apartment" was intended for up to 4 people. There was one hard chair (not what is pictured in the photo) and that one chair was broken. The loft sleeping area was up the steepest set of stairs I have ever seen. Literally like going up and down a ladder which is super fun in the middle of the night. The last night, we checked our 5th guest into the place nextdoor which was actually above our apartment up a steep flight of 28 stairs. That apartment had not hot water!
於 2023 年 9 月住了 1 晚

2/10 很糟糕

SANGHOON

不喜歡：住宿環境和硬體
Anon Shibuya 於 2023年8月28日回覆
We sincerely appreciate your understanding and cooperation in relocating to another room due to the overbooking caused by a system error on this occasion. We deeply apologize for any inconvenience this may have caused you. We will make every effort to ensure that such incidents do not occur in the future.

2/10 很糟糕

Herlina

家庭旅遊
不喜歡：整潔度和客房舒適度
Anon Shibuya
The room was not clean when we came. The floor in front door dirty and sticky. The picture of the layout in hotel.com is not the same. There’s no chairs to sit and no place to put out luggage’s because they put the mattress beds in 1st floor instead of the 2nd floor like the picture in hotel.com. We have 4 people stayed at property but only 2 glasses available. The owner told us to sit in the 2nd floor but the stairs to 2nd floor is not safe. If you have elderly staying with you they won’t be able to go up. The kettle is dirty. Overall this is the worst experience.
Dirty floor where they put the mattress in 1st floor
Dirty floor and sticky
The strain for kettle
Stairs to 2nd floor
於 2023 年 6 月住了 3 晚
Anon Shibuya 於 2023年8月1日回覆
Thank you for your understanding. We deeply apologize for any inconvenience we may have caused. We will thoroughly train our cleaning staff once again to ensure that such issues never occur in the future.Regarding the furniture, we were in the process of replacing it due to some damage that occurred prior to your stay. We apologize for not notifying you about this beforehand.As for the staircase, we will make sure to mention in the listing that it is somewhat narrow. The reason for placing the futon on the second floor is to provide it as a bedroom for your use. We hope for your understanding.

10/10 有夠讚

じゅきや

喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 4 月住了 1 晚
shibuya 於 2023年5月24日回覆
Thank you for using

10/10 有夠讚

David，Grayland

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Please notify guests when you have received their completed online guest information form. I submitted mine, then was asked to complete the same form some weeks later. Also, please email the manual (lock box info, etc.) at least several days before the stay and make sure the contact phone number is not one that is out of service. The Expedia platform provided links that did not function. It is better to e-mail directly to guests rather than via the Expedia platform. The manual itself was very thorough and useful. Thank you!
於 2023 年 4 月住了 1 晚
shibuya 於 2023年5月24日回覆
Thank you for using

10/10 有夠讚

Joshua

商務旅客
喜歡：整潔度和客房舒適度
於 2023 年 4 月住了 1 晚
H2O Stay Charming Place 於 2023年4月11日回覆
Thank you for writing us a great review! We are very happy to hear that and hope to see you again soon.

8/10 不錯哦

真實旅客

喜歡：整潔度和客房舒適度
滞在の際感じた要望事項
基本的なものは設備されており、長期滞在には良いと感じた。一泊滞在としては、アメニティなど、次の2点が欲しかった。 ・部屋での滞在用ガウンなど ・宿泊時の髭剃り
於 2023 年 2 月住了 1 晚
H2O Stay Charming Place スタッフ 於 2023年2月15日回覆
この度はご滞在に関してのレビューにお時間を頂き、ありがとうございます。ご滞在中のお部屋のアメニティについてご意見を頂き有難うございます。今後のお客様のご滞在がより良いものとなりますよう、社内で検討させていただきます。この度はご宿泊いただき誠に有難うございました。

10/10 有夠讚

seungyong

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Check-in/check-out is convenient with unmanned service, and the bedroom is comfortable with a duplex structure. I was able to sleep I am very satisfied with the separation of the toilet and bathtub. One suggestion was that it would be better to change to number keys in the future.
於 2023 年 2 月住了 2 晚
H2O Stay Charming Place 於 2023年2月13日回覆
Thank you for taking the time to post a review about your stay with us. We hope to see you again soon.